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Sheraton Bandung Hotel & Towers

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Sheraton Bandung Hotel & Towers
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459 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Reviewed 2 days ago NEW

Location is good with beautiful view of mountains and courtyard as well as sound of birds singing, large and comfortable bedroom and good food. But the best thing above all is the excellent support by hotel staff members. They are all friendly and capable managing our big conference and gave us their biggest hospitality to us as well as to...

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Helpful?
Thank 美智子 井
Jakarta, Indonesia
Reviewed 6 days ago NEW

Stayed in their towers cabana room that was clean and comfortable. The lounge has a nice view and good air, however the choices of alcohol were very limited (they didn't even provide bartender in the time i was there) and the food taste was so-so. The hotel is located in the middle of the town that made it easy to...

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Helpful?
Thank nikirintan
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear nikirintan, Thank you for taking the time sharing your experience regarding your recent visit to the hotel. We appreciate your feedback and we thank you for bringing this to our attention so we can continue improving our product and service. Having our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better...

Jakarta
Reviewed 6 days ago NEWvia mobile

We found this hotel above and beyond the expectation Warm and sincere greeting given by Security at the main gate of this hotel. Firm and strict security procedure but friendly and welcoming. Smooth check in process, escorted by Kanya to our beautiful room, Lugage delivered immediately,Pool view....welldone to Front Manager Pak Veri. Beatiful design and ellegance interior design. Good quality...

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Helpful?
Thank Gede Ngurah S
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Gede Ngurah S, So exciting knowing that you had a great stay in Sheraton Bandung. Thank you for your nice review especially your appreciation towards our team members. Rest assured, your review and compliment is shared with the team, to continue inspiring and motivating them to deliver exceptional customer service. Don't hesitate to contact me personally should your travel...

Reviewed 1 week ago NEW

We stayed at Sheraton Bandung for 10 days and 5 more days for our son. It was just a wonderful time. The Hotel is the right place for stay : good location and not fare away to the city but settled in a so quiet park with a wonderful garden well maintained. The staff is very professional and very kind....

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Helpful?
Thank Eric H
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Eric H, Thank you so much for staying with us and sharing your experience here. We are so delighted to know that you had a memorable stay. We hope to see you again at the hotel soon. Sincerely, Muhamad Munir General Manager

Reviewed 3 weeks ago

I had the pleasure of staying at and hosting a corporate program at the Sheraton Bandung. The customer service quality and quick respone time were both excellent. Anything we needed was accomodated and done so with a smile. I would like to individually call out Veri Susandra and Gustiana from the Feast Restaurant. In addition the porters who assisted with...

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Helpful?
Thank Lydia M
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Lydia M, Thank you so much for taking the time to share your experience during your recent visit to Sheraton Bandung. I am so happy finding out that you enjoyed your stay and had memorable experience. Your kind words is shared with the team, especially Veri and Gustiana to let them know that their efforts have been recognized by...

Jakarta, Indonesia
Reviewed 4 weeks ago

First time staying in this hotel for a meeting. Almost miss the hotel entrance as the traffic was quite crowded. The check-in and check-out processes were hassle-free. I like the friendliness of the staff. The hotel is smaller than I expected. It has a nice design and nice swimming pool. I got a welcome snack in the room upon arrival....

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Helpful?
Thank L S
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello L S, Thank you so much for your kind review. We are delighted to know that you had a great Sheraton Bandung experience. We hope to see you again at the hotel soon.. for a family holiday perhaps? Sincerely, Muhamad Munir General Manager

Jakarta, Indonesia
Reviewed 21 March 2017

I’ve been stayed at Sheraton Bandung for 2 times. First, I stayed with my family and second I stayed for business purposes and both have wonderful experiences. The hotel located in Dago area, so you will have mountain fresh air that can recharge your energy. Around the hotel, you can easily found convenience store, restaurant and hang out places. I...

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Helpful?
Thank fsnatalia
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello fsnatalia, Thank you so much for your generous review regarding your recent visit to the hotel. Delighted to know that you enjoyed both of your visit. We also appreciate your feedback on check in process and rest assured this matter has been shared with respective team for us to take action and improved moving forward. Don't hesitate to contact...

Reviewed 20 March 2017 via mobile

Period of stay: 18 to 19 March 2017. During breakfast when I took some Bandrek (hot ginger beverage) back and forth for 3 times, the waitress Melani with smile she suggested me to have a seat and enjoy the breakfast, and then she straight away provided me a big pot of Bandrek! Can you imagine how did I feel? 😍she...

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Helpful?
Thank Nandito B
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Nandito B, Wow.. I am so exciting and happy reading your review, knowing that you had a great moment during your recent visit to the hotel. I have been constantly impressed by the way our associates went out of their way to exceed our guests' expectations. Rest assured, I have personally passed your kind words on to Melani to...

Jakarta, Indonesia
Reviewed 19 March 2017

I have stayed several times at this hotel. Recently I sayed as it was booked by my company for one night. The room was spacious, luxury, clean and very well equipped. The bed and pillows were very comfortable. It serves variety of breakfast choice and the taste was good.

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Helpful?
Thank Darnel-HDI
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Darnel-HDI, Thank you for your kind review regarding your recent visit to the hotel. I am happy to know that we succeed to deliver a memorable hotel experience during your travels. Hope we can see you again at the hotel soon. Sincerely, Muhamad Munir General Manager

Madison, Wisconsin
Reviewed 17 March 2017

Really enjoyed this hotel. Their staff is very friendly...from the bellmen to the Front Desk. Check-in was quick and simple. They offer great room service. The room was clean and lavish. We had everything we needed...including a, beautiful, tropical view. I like the location. Many shops are within walking distance. This is secure (gated) hotel with professional and friendly security.

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Helpful?
Thank Donna C
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Donna C, Thank you for your kind praise and positive review. So happy knowing that you had great moment during your visit to the hotel. Your feedback is very important for us to continue improve our product and service. Thank you again for your time and hope to see you again soon. Sincerely, Muhamad Munir General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Bandung Hotel & Towers is a five star hotel in Bandung which affords the ideal location for both business and leisure - surrounded by picturesque mountain scenery yet is just minutes away from Bandung's central business district. Set in expansive landscaped gardens, the hotel accommodation features 156 newly renovated Guestrooms, Towers rooms and Suites. It nestles amid the cool mountain air of the Dago Valley, providing the perfect base for a leisurely weekend of golf, shopping or entertainment. This Bandung five-star hotel is just a 30-minute drive from Husein Sastranegara Airport and 20 minutes from the Bandung Train Station. Sheraton Bandung Hotel & Towers a five-stars hotel in Bandung with resort styled facilities, ushers in a new era of contemporary elegance with a dynamic upgrade, highlighting eye-catching lifestyle orientated decor with some Art Deco design features. ... more   less 

Additional Information about Sheraton Bandung Hotel & Towers

Address: Jln. Ir. H Juanda No. 390, Bandung 40135, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: ₹ 4,640 - ₹ 9,860 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Bandung Hotel & Towers 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sheraton Bandung Hotel And Towers
Bandung Sheraton
Hotel Style:
#5 Business Hotel in Bandung
#5 Romantic Hotel in Bandung
#5 Family Hotel in Bandung
#6 Spa Hotel in Bandung
#7 Luxury Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandung Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Bandung Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose tower room at level 3 or up for good view”
fsnatalia, 20 Mar 2017 | Read review
“Rooms with pool access or garden view.”
566nurz, 14 Jan 2017 | Read review
“upgrade to the tower rooms if possible.”
Jintymikmax, 30 Dec 2016 | Read review
“no elevator for guests, I assume.”
andhinap2016, 22 Dec 2016 | Read review
“VIP room with a good pool view is the best.”
anesenjelin, 22 Dec 2016 | Read review
5 of 5