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Cheaper
Average
Higher
About
5.0
#4 of 288 hotels in Bandung
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Thrive during your stay at Ibis Styles Bandung Grand Central with modern designed to balance your active lifestyle and enticing sense of wanderlust. Located near Gedung Sate, this Bandung hotel provides you with easy access to all destinations in Bandung where you could explore the vibrant city while resting at ibis Styles Bandung Grand Central.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Indonesian, Malay
Location
Jl. Diponegoro 27, Bandung 40115 Indonesia
Ibis Styles Bandung Grand Central
2,224 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Ibis Styles Bandung Grand Central receives high marks for its vibrant and personalized atmosphere, complete with whimsical welcome dolls and celebratory room decor that delight guests. The service at this hotel is frequently commended for its warmth and professionalism, creating a sense of value for guests who also appreciate the central location near Bandung's attractions and dining.
Reviewers consistently note the hotel's cleanliness and spacious, stylish rooms, alongside amenities that enhance the experience, making it a popular choice for a comfortable and memorable stay.
Location
Central
Atmosphere
Lively
Rooms
Spacious
Value
Great
Cleanliness
Pristine
Service
Attentive
Amenities
Satisfactory
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Staycation here from 26 - 28 February 2021. I’ve got Accor special rate include breakfast. First impression of the hotel, it was great. The check in was smooth with no issue and got room facing Pullman Hotel in 15th Floor.
The issue i encountered is the ELEVATOR. I already tap the card, but the floor button won’t respond. It only respond after several attempts to tap and press the floor button.
The room and the bathroom also spotlessly clean. The highlight of this room is the beanbag with the doll seating in the beanbag. The bathroom also spotlessly clean with great amenities. The bed is comfortable to have a great night accompanied with thicc pillow and bolster. In the room, you also get extra pillow, hanger, safe deposit box, free coffee and tea with complementary premium water bottle (only 2 bottle given per day), small refrigerator, hairdryer in the bathroom, and PLENTY of electric socket that can charge many of your beloved rechargeable devices.
For breakfast, mmmm it just average. Nothing special about the breakfast. Unless you got a great deal when booking (inc. Breakfast), i recommend to book the hotel WITHOUT breakfast.
In conclusion, i highly recommend this hotel and would like to stay in this hotel again in the future. But please fix the elevator issue, and look forward to ibis style guest can access the Pullman’s swimming pool and the GYM. Thank you.
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullman bandungcc, Other at Ibis Styles Bandung Grand Central
Responded 28 Mar 2021
Dear randiaditya, Thank you for your review following your excellent stay at Ibis styles Bandung Grand Central. I am thrilled to hear that you found our room and its facilities to be great. I am sorry to hear that you had an inconvenience experience with our elevator services . Please ensure that our Technician team is taking this feedback very seriously and we are trying our best to make an improvement on this. Please accept our sincere apologies for the inconvenience you have encountered on this occasion. We very much appreciate on your valuable feedback and we all look forward to welcoming you back in the near future! Warmest regards, Dominique A Albero General Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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My wife and I had a good bargain to stay at Ibis Styles Bandung for two nights in the end of November 21. One thing we notice right away was how helpful and polite the staff were. We broke a glass in our room, but when we report it, they are fine with it and say that they value goods relationship with customer higher than the price of glass. Kudos. Location is great, it's in the historic Gedung Sate area and Gasibu is just in front of the hotel to keep you healthy. One thing I would suggest for improvement is to provide simple western-style breakfast (bread, etc).
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominique A ALBERO, General Manager at Ibis Styles Bandung Grand Central
Responded 30 Apr 2022
Dear Andy A, We very much appreciate your comments regarding your stay at Ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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Located in prime location, in the heart of Bandung, just walking distance to Gedung Sate, the icon of Bandung. The check-in process was seamless, and my room was upgraded from the regular room to the City View. All the staff were very friendly and helpful. The room are spacious for the budget hotel, you’ll get 23m2 for the superior, the room was very neat, and of course it was sanitized as a standard of Accor group. I really love the room, the design are chic and youthful, the bathroom also extensive, after having a shower you can relax at the bean bag/in the king sized bed with a fluffy pillow and bolsters. and also you’ll get 43” LED TV as an entertainment with very good quality of channels and connection, wifi is not a problem here, you’ll connected from the basement until your room. Because the occupation rate was low, so the breakfast was merged with the sister’s hotel, Pullman. The food were incredibly delicious, with a numerous of choices. You’ll be pampered with the tasty foods and the sophisticated ambiance of the restaurant. So overall, I haven’t experienced something bad during my stay. Thank you Ibis Grand Central Bandung, and Accor Group!
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullman bandungcc, Other at Ibis Styles Bandung Grand Central
Responded 3 Jun 2021
Dear Dikytamma16, Thank you very much indeed for your kind comments and your detail review of your recent stay with us. I am so glad to hear that you enjoyed all aspects of your stay and I do hope we have the opportunity to welcome you back at ibis Styles Bandung Grands Central in the near future. Warmest regards, Dominique A Albero General Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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I stayed for 3 nights in Superior Room with 1 Double Bed from 24 to 27 March 2022. Overall the room condition was very nice and clean with all lights well positioned and the room itself was well equipped with standard amenities that you can find in every ibis styles hotels. However, there are some downsides of this hotel. The room's aircon is too chilly, eventhough I set to 24-25 degree celcius, the room temperature is still between 20-21 degree celcius. The shower box itself did not provide place to put my own shampoo and body soap, at that time I put it on the shower box floor. The internet access was the fastest that I have ever had with max download and upload speed around 80 Mbps, however if you bring any working laptop equipped with pre-installed network software from your company, sometimes the internet connections are going up and down. Better to connect with mobile data in working with your secured work laptop
The worst part of this hotel actually the mobility between hotel floors and pedestrian access. The hotel lobby itself is located in 3rd floor of the building complex, then you have to be dropped off in Pullman's lobby in the first floor, take an elevator to 2nd floor and another flight of escalator to reach 3rd floor. Basically there are no direct access to the street level from Ibis Styles lobby. Also there are no proper and secured walking path from Pullman's lobby to the street level, you have to walk on the car ramp. There were only 2 elevators working for 10+ floors and the waiting time is too long. There are no light indicator on the card reader in the elevator, so that people have to guess when they should press the floor button. You have to tap the card for more than 5 secs and positioned it precisely in order to press the floor button.
I think the access from street level door should be activated immediately from the food market area. And I also think that the architect of this building was not thinking in customer's perspective when designed this building.
I am quite ambivalent in staying in this hotel for the future, hopefully the hotel owner and management would spend time immediately in improving the small things that matter to the customer
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Date of stay: March 2022Trip type: Travelled solo
Room Tip:Prefer to check in late or earlier since there were only 2 front desk officers in the peak hours
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominique A ALBERO, General Manager at Ibis Styles Bandung Grand Central
Responded 2 Apr 2022
Dear d d, Greetings from Ibis Styles Bandung Grand Central. I would like to thank you for taking the time to share your concern on Tripadvisor regarding your recent stay with us. I read with concern on your comment of access from pedestrian and hotel floors . Allow me to extend our sincerest apologize in regards to this and all the concern caused the inconvenience during your stay. d d, if this acceptable - please do reach me out at melisa.sanchiagoh@accor.com with further detailed of this feedback so i could look into it and work on your feedback to be treated correctly. Look forward to hearing from you, meanwhile please stay safe. Thank you. Regards, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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We spent our weekend in this property by book 3 rooms. Before we booked we search for the reviews from other guest about this property, and all is good then we decide to try.
Before my arrival i have confirmed to the reception about my estimate arrival time and request to prepare my room since we travel with children. For sure we arrive around 4pm.
Then we found queueing at reception desk without physical distancing marking, and its not convenience since queue line is cross the guest sofa in front of reception and it take arround 20 minutes before they serve us.
The room is neat and clean, however in other property they put sticker at the door indicating the room has disinfecting and not only like hanging signage in the door handle.
Lift is only 2 to accomodate only 4 pax each so also create long queue for waiting and no staff or security to ensure the physical distancing of the guest while waiting.
This lift also not connected to the parking bay so need to use another lift to reach parking bay which is not practical for guest with kids or family with elderly.
Next morning we went for breakfast at 09.00. We a bit surprise that the outside buffet already emptly. Rice and others is not there, even drinking water was empty and not fill up imidiatelly. No staff moving arround to check the food as well.
I address my concern to the staff and someone who standby next to reception area, but seems like no clue.
Inside buffet only serve by one staff and another queue happend there. When i asked the staff, they said that yes we lack of staff. Dear management, your concern
After waiting for 15 minutes, i decide to speak to the manager on duty to express my concern, Ms Ratih then come and i asked her to come around with me to check and it proved.
During my breakfast, FnB Manager also walk around and met us so i expresed the same things.
I do hope that ibis budget can improved the service level up in order to compete with others.
I still consider to come back to this hotel since it has strategic location.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullman bandungcc, Other at Ibis Styles Bandung Grand Central
Responded 30 Apr 2021
Dear Stevvie, Thank you for taking the time to share your feedback from your last stay with us on TripAdvisor. I was terribly sorry to hear about your disappointment with your recent stay with us. It is naturally disheartening to hear that we were unable to deliver our brand promise and service to you during your stay. Please once again let me reiterate our sincerest apologies for the inconvenience you experienced, and rest assured that we will investigate these issues thoroughly and address it with the relevant teams accordingly, as we do with all feedback. I do hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects the service we provide. We look forward to see you again in the near future. Warmest regards, Dominique A Albero General Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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There are a lot of good things here, and I’m going to break them down: + Location. This hotel is right in front of the Gedung Sate / West Java Governor’s office and integrated with Pullman Hotel. Right in city center made this hotel close to everywhere else such as shopping mall, public services office, toll highway, public park, and many others. It’s a good choice for any business travelers + Staff. Everyone is so helpful and friendly. Shout out to Miss Ratih, who was very helpful for our needs. + Cleanliness. This hotel is entirely new, so it’s still clean from the lobby to the bedroom. Bathroom cleanliness is good, and there's a separate wall between the shower and toilet. The sliding door between the bed and bathroom is also unique. + View. The view is impressive, either you face the north or south. It’s between the city view or the mountain view. + Bed. That bed is comfy, with lovely pillows and bolsters (which are rare things to be found in a hotel). You get an extra pillow too. + TV. Okay, the TV needs a detailed review. The TV picture quality is so excellent, and the program is quite good. I never let the TV play by itself, and I always watch it. + Breakfast. It was good but could be improved. Quite crowded at restaurants, but there’s a lot of space to sit. The only down thing is: - Entrance. It might get confusing for the first time and a bit of hassle after it. If you come from the basement parking lot, you can take a straight elevator to the lobby, but if you are dropped off or picked up, you need to go to the Pullman lobby, which requires using the escalator and the elevator
Overall, it was an exceptional stay.
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Date of stay: September 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location, great view, and an adequately spacious room. However, the wifi quality was bad at the 15th floor. We needed to stand near the door to get better wifi coverages which negatively affected our overall 4-day experience at the room.
Also, our Accor Plus Platinum didn’t do us a favor at all. Understood this is not at the premium tier of Accor’s portfolio so I did not set any high expectation either. However, we were not offered with welcome drink vouchers and the team was not being helpful to accomodate our room request (to have room with sofa bed).
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We decided to choose Ibis Styles Bandung Grand Central because the location was strategic and easy to reach. A new build too. The room was spacious enough and looks exactly like what they put on the website (such as Agoda), the view was amazing! I requested a high floor with a city view.
The staffs were very nice and communicative, shout-out to Ms. Yolanda at the reception :) the parking spaces were spacious, they also have Gastromarket on the G floor so food was easy to find, because of the location we also can order GoFood and Grabfood easily.
Looking forward to my next visit here! Thank you for the great experience.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New hotel with colorfull styles concept and unique design. Good location hotel so easy to come and go. We booked 2 Superior Room for 1 night only. Check in process easy enough with health protocol Covid 19. No need deposit as we booked and paid via application online. The hotel doesn’t have connecting room for superior type instead they have family room type which basically 2 superior rooms with connecting door. Room very clean and well maintain but 1 room with sofa and the other no sofa. I wonder why same room type but with different facility. We also only got 1 access card per room, it doesn’t make sense if one of us need to use the elevator while the other one want to stay in the room. Additional access card provided based on request but 2-3 times card access were not working so we need to get new access card. Room facilities very complete such as Mineral Water, Coffee and Tea, empty mini bar, safe deposit box and slippers. Bath room very clean with unique slidding doors, hair dryer and toiletries. Shower box with hand shower and rain shower. One thing for improvement is water heater unstable. Property is very good but services is very standard compare with other hotel. Special thanks to security staff especially bpk Dede in Basement 1. He is very humble, polite and helpful. Also thanks to Ibu Yolanda at front office who gave us late check out for praying eventhough the access card invalid at 12pm sharp. Thanks to Ibu Farah for helping me showing ATM and mini market location. Big parking area in basement, clean and good lighting. Check out process also very fast and simple.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from pullman bandungcc, Other at Ibis Styles Bandung Grand Central
Responded 1 May 2021
Dear yanrizab, Thank you for taking the time to review your recent experience with Ibis Styles Bandung Grand Central! While we were concerned and sorry to hear you experienced some minor lapses during your time in residence with us, we are indeed thankful for your kind words about our team members, our service and our hotel in general. I was very pleased to hear that you had an overall positive experience with us and were very well taken care of by our team such as Dede, Yolanda and Farah. Above all, be assured that your feedback has indeed been taken on board and we do apologise for the inconvenience experienced. Thank you again for your feedback and we hope to have the pleasure of welcoming you back in the near future. Warmest regards, Dominique A Albero General Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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My 1st staycation in this property to celebrate our 10th wedding anniversary + my wife's birthday on the next day are beyond my expectation! How Richardo make a great communication regarding my inquiries and how he made a great suggestion about the privacy of the room, in the corner and highest floor (18th) withe the best room view, the set up in the room, also with great details. Upon check-in, Nessa made check-in process quick, clear and so helpful. The HK team also made every details in the room makes us feel at home.
Definitely this property have a great employee and the way they give service with full of heart are real!
I don't know what i supposed to say, only thank you and thank you for making our special day and my wife happy yet memorable and unforgetable.
For sure we will come back again with the kids next time!
Thank you, Ibis Style Bandung Grand Central!
p.s: Since we had a wonderful dinner at Sadrasa Restaurant, I would like to thank you as well to Ibu Kiki and Mahendra coz they gave us a great service during our special dinner there.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominique A ALBERO, General Manager at Ibis Styles Bandung Grand Central
Responded 2 May 2022
Dear ismailfajars, We very much appreciate your comments regarding your stay at Ibis Styles Bandung Grand Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melisa Guest Experience Manager Pullman Bandung Grand Central | Ibis Styles Bandung Grand Central
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There are more places to choose from in the Bandung area.
PRICE RANGE
₹2,970 - ₹5,176 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
240
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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