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Hilton Bandung

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#6 of 225 Hotels in Bandung
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Bandung
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1,258 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Jakarta, Indonesia
Reviewed 30 June 2016

Love to have 2 queen bed but wife complaining the bed matras is too hard, but need almost 1 hour for check in time, this hotel check in time is 3 PM you must aware of this. The pool is cold. The food choice is limited for 5 star hotel.

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Helpful?
Thank louwrix
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear louwrix, I would like to personally thank you for having shared your recent experience with us. I noted all your comments - we will review with our team accordingly. Despite your less than perfect stay I hope to be able to welcome you back to Hilton Bandung some time in the near future. Regards, Kevin

Jakarta, Indonesia
Reviewed 28 June 2016

This was my 3rd stay, honestly we loved to stayed in Hilton bandung especially they provide the good kids club with many activities for kids. Check in and out process is excellent. Very friendly & helpful staff. Location very strategic many restaurant and eatery around. We will definitely stay again.

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Helpful?
Thank Haidi899
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Haidi899, Thank you for choosing to stay at Hilton Bandung and for taking the time to provide us with your feedback. Look forward to be able to welcome you back to Hilton Bandung some time in the near future. Best regards, Kevin

Jakarta, Indonesia
Reviewed 27 June 2016

Location was smack dab in the middle of Bandung. Within walking distance to train station and culinary hotspots. Wifi password was only given at almost midnight, which renders it almost useless. Breakfast, for a 5-star hotel, lacks variety and quality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank melvin_adianto
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear melvin_adianto, Thank you for having posted and shared your recent experience with us. We understand how important internet access is while staying with us and have ensured the team, from our MAGIC telephone operator team to the Front Desk are equipped with wifi passwords for our guests so they may stay connected throughout their stay with us. I hope...

Jakarta
Reviewed 27 June 2016

We stayed here for a couple of nights with our kids and friends. We arrived at 5pm for check in. We booked executive rooms and they did not dissapoint. The room was large, really big and comfy beds, Nice marbled bathrooms (unfortunately the water pressure was a little low, filling in the tub took some time). On first night I...

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Helpful?
Thank Monda G
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Monda G, We are delighted that you have taken the time to post and share your recent positive experience with us, in particular the room size, cleanliness, and our breakfast offering - yes, ice cream at breakfast! Glad to know too that you find the Executive Lounge benefits well worth it - hope you consider coming back soon, as...

Singapore, Singapore
Reviewed 26 June 2016

- Inconsistent working attitude of Security Officer Staff. The Security Officer requested me to go through metal detector, while at the same time there is a malay lady can walk into the hotel room without any checking. Reason: The Security Officer mentioned that the malay lady is a hotel guest. Then what am i??????......terorist???? .. When i asked the duty...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Zee Torng T
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Zee Torng T, We clearly fell well short of both your expectations of us, as well as our objectives as a team that delivers consistent service excellence. Trust that each of your points raised has been addressed with our team and taken very seriously. I appreciate that you have reached out to me directly so we could Make It...

Jakarta, Indonesia
Reviewed 26 June 2016 via mobile

Love the hotel so much.. the room was very fancy and clean, the breakfast also quite good and has many choices, and I really recommend this hotel. I also like the swimming pool, eventhough the swimming pool are in 8th floor and its quite windy and the water was very cold. My only suggestion to make the water in pool...

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Helpful?
Thank Devina T
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Devina T, Thank you for sharing such a great review of your recent stay with us. Glad you enjoyed the room size, cleanliness and the breakfast we serve. We are working on a solution to improve the temperature of the water in the pool :) Hope to have you back on your next trip to Bandung. Best, Kevin

Reviewed 25 June 2016

Good rooms, also exec lounge, not the best location and the traffic outside the hotel is horrendous, hotel is also quite noisy, train and aircraft noise. Can keep you awake, strange flight of stairs up to the bar in the lobby, don't think the hotel layout works well. Restaurant staff are very good.

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Helpful?
Thank tallguy1204
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear tallguy1204, Thank you for your posting a review of your recent stay with us. While the traffic at times may be challenging, it is in part due to our very central location in Bandung, which should make travel time shorter even in busier periods. Thank you for having commented on our restaurant team - they will be pleased to...

Chennai
Reviewed 24 June 2016 via mobile

Good food,courteous staff and good property.Check in and Check out was prompt.They could serve decent vegetarian food.The do not give newspaper to the room inspite I asked for it while checking in,.....guess that's a kind of cost cutting adopted by them.This was by 4th visit and happy to say they have maintained their standard

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Helpful?
Thank dsbhatt
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear dsbhatt, It is wonderful to learn that after four visits with us you are still confident that we are the right choice for you in Bandung. Please accept our apologies for not having delivered your newspaper as requested at checkin - this should have been done, and is not at all a cost cutting measure. Our standard is to...

Reviewed 24 June 2016 via mobile

Breakfasting at hilton bandung it was so memorable! I came with my husband and my lil'son,the staff realy helpfull..i still remember name by name of the staff because of the hospitaly berry,ingga,dini,albert,fenty they give me birthday surprise and also the chef they cook very delicious,they not only cook but they help us taking care my son,chef asep,chef shopian,chef riri,and chef...

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Helpful?
Thank nandisa puspita u
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear nandisa puspita u, We are truly delighted to learn that your breakfasting experience was so memorable that you remember the names of our team members! That is our job! Trust that each of us looks forward to welcoming you back for another memorable experience soon. Best, Kevin

Jakarta, Indonesia
Reviewed 22 June 2016

Really love our big room. The cleanliness very excellent. Kids really enjoy movie night at kids cafe and fun at swimming pool. But because ramadhan,my husband and his friends can't get alcohol at restaurant. Poor them😅

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Reni Lidya R
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Reni Lidya R, Thank you for having taken the time to post and share your recent positive experience with us. Glad your children enjoyed the Kids Café and the swimming pool! We look forward to having you, your husband and his friends back after July 8th :) Best, Kevin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Purnawarman Restaurant
Purnawarman Restaurant
Cuisines: Asian, European, Indonesian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Bandung

Address: HOS Tjokroaminoto no. 41 - 43, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: ₹ 5,437 - ₹ 11,529 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Bandung 4.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Bandung Hotel Bandung
Hotel Style:
#3 Family Hotel in Bandung
#3 Romantic Hotel in Bandung
#4 Spa Hotel in Bandung
#4 Luxury Hotel in Bandung
#6 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bandung staff and other travellers.
7 questions
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Questions? Get answers from Hilton Bandung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I personally love the room that has the pool and mountain view.”
 of 5 bubbles FoodiefrmSingapore, 15 Feb 2017 | Read review
“ask for high floor”
 of 5 bubbles jasmynn, 8 Jan 2017 | Read review
“Pay a bit more for the executive rooms. It's worth it.”
 of 5 bubbles desmondn566, 20 Dec 2016 | Read review
“Pool view. Double deluxe”
 of 5 bubbles ariesyanti, 22 Nov 2016 | Read review
“high floor, you may hear the train if you have rooms facing the railway”
 of 5 bubbles Rybremnazoe, 15 Nov 2016 | Read review
5 of 5