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Hilton Bandung

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#6 of 225 Hotels in Bandung
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Bandung
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1,234 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Reviewed 2 weeks ago

The service is superb! Staff is very nice, friendly and accommodating. Room is big with city view, surrounding is very quiet. Basically, nice hotel. I want to come back and stay here for my next visit. Stayed here with my parent, they are very happy :)

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Helpful?
Thank shariha_roseley
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear shariha_roseley, We are thrilled you have found our team to be friendly, accommodating, complemented by a large room with a beautiful view. We look forward indeed to welcoming you back! Best, Kevin

Hong Kong, China
Reviewed 2 weeks ago via mobile

Not a very good service this time. Not first time to this hotel. This visit again on business but room had no room service menu or complimentary water. Ordered some food and a glass of wine but food was not good tasting and the wine was off. Complained.

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Helpful?
Thank wizardj007
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear wizardj007, On behalf of the entire team, I would like to apologize for your recent stay experience with us. Clearly our objectives to provide an exceptional experience to each guest was not achieved during your stay. I am confident we can do better as most of our guests enjoy a much more pleasant experience; we hope to have the...

Reviewed 3 weeks ago via mobile

When I arrived for check-in, only 2 officer handle the customer, and waiting for 30mins! Surprisingly after long waiting, then come third officer to serve the guest just arrive, without notice the one who long waiting! Checkin process bit of disppointed, need improvement. After get a room, then we found good room with spacious room. But any mosquito in the...

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Helpful?
Thank Sudianto H
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Sudianto H, We would like to thank you for your feedback on your check in experience - clearly we have some work to do and will act immediately on this. We are pleased that you enjoyed the size of your room and the central location of the hotel. Be sure to enroll in Hilton Honors today for the best...

Manama, Bahrain
Reviewed 3 weeks ago

Very nice and comfortable hotel with nice swimming pool as well as good for children. I like to come back again and stay in this nice hotel as it is a children's friend hotel with good kids club and facilities

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Osama K
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Osama K, We are thrilled you enjoy returning time and again to stay with us, in particular due to our kids club and child and family friendly facilities that make for a great weekend getaway. We look forward to the next opportunity of welcoming you back! Best, Kevin

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

overall was good..just certain minor issue of understanding English..which the staffs need to learn..especially for room service other than that all good.. i will stay in Hilton again that is for sure..:)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Rahimah I
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Rahimah I, Thank you for having shared your positive recent experience with us. We appreciate your suggestion for improved communication skills and will work to enhance them accordingly. We look forward to welcoming you back on your next trip as you have indicated. Best, Kevin

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I have booked 2 room. Both room the basin and shower is leaking, room are dim, air cond is noisy and towel quality is terrible (not any towel quality you can find in any other 5 Star hotel) Definitely not worth the money for a 5 star stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kamachi2017
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear kamachi2017, Please accept our sincere apologies that your recent stay was not to you, nor our, standard of service and experience. Clearly we have some deficiencies to correct with respect to the condition of your particular guest room; I am pleased to share that our guestroom cleanliness and condition continue to improve and that unfortunately your experience was truly...

Manchester, United Kingdom
Reviewed 3 weeks ago

Facilities were very good, room was awesome, despite it smelt a sewage, hotel staff took care of it. Breakfast was outstanding, so many choices and delicious. However, being a Hilton Honors member doesn't really mean anything, hospitality wise not good enough. I don't think Diamond member mean anything to them. And we booked 3 rooms. Theresia

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Helpful?
Thank 973theresias
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear 973theresias, Thank you for having taken the time to share your recent experience with us. I am personally very sorry that we did not do a better job in recognizing you as a Hilton Honors Diamond member; this is not our standard nor our objective and we will be reviewing accordingly to ensure it does not recur. We are...

Bogor, Indonesia
Reviewed 3 weeks ago

hotel staffs are friendly and helpfull, many choices of food for breakfast and lunch, room service dinner was fast response, and nice swimming pool. convenient for work and family. one of the best hotel experience during business trip as well as with family

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank nendenc
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear nendenc, We are truly delighted you enjoyed your recent stay with us to such a great extent. From our great team to our outstanding facilities, we thank you for having shared us as "one of the best hotel experiences" and look forward to welcoming you back on a return visit to Bandung. Best, Kevin

Reviewed 4 weeks ago

good hotel, the location very close with culinary place, clean room, services good, ambiance good, pool very clean, free wifi high speed internet and space room very huge (different with others hotel).

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Indra S
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear Indra S, Thank you for having taken the time to share your recent experience with us! From the ambiance, to service, clean guest room and pool as well as our large rooms, we are pleased that you have enjoyed your stay with us and we look forward to having you back again on your next visit to Bandung. Best,...

Bandung, Indonesia
Reviewed 4 weeks ago

I know Hilton will be Hilton ,its always be my pleasure to stay at Hilton Hotel.I've been stay at Hilton Hotel everywhere in this world so i know how good the service and the hospitality though.The staffs,the place,the Hygiene,the service will always good.so i will recommend Hilton as always to everyone who need a pleasure.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 233melim
Kevin G, General Manager at Hilton Bandung, responded to this review

Dear 233melim We are delighted that you take pleasure in staying with us, and that you have come to expect such a high standard of service both from our team as well as our Hilton colleagues around the world. The entire team joins me in saying we look forward to having you back with us again. Best, Kevin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Purnawarman Restaurant
Purnawarman Restaurant
Cuisines: Asian, European, Indonesian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Bandung

Address: HOS Tjokroaminoto no. 41 - 43, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: ₹ 5,683 - ₹ 10,964 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Bandung 4.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hilton Bandung Hotel Bandung
Hotel Style:
#3 Family Hotel in Bandung
#3 Romantic Hotel in Bandung
#4 Luxury Hotel in Bandung
#4 Spa Hotel in Bandung
#6 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bandung staff and other travellers.
7 questions
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Questions? Get answers from Hilton Bandung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I personally love the room that has the pool and mountain view.”
 of 5 bubbles FoodiefrmSingapore, 15 Feb 2017 | Read review
“ask for high floor”
 of 5 bubbles jasmynn, 8 Jan 2017 | Read review
“Pay a bit more for the executive rooms. It's worth it.”
 of 5 bubbles desmondn566, 20 Dec 2016 | Read review
“Pool view. Double deluxe”
 of 5 bubbles ariesyanti, 22 Nov 2016 | Read review
“high floor, you may hear the train if you have rooms facing the railway”
 of 5 bubbles Rybremnazoe, 15 Nov 2016 | Read review
5 of 5