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HAY Bandung

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Traveller (40)
Dining (24)
Room & Suite (21)
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Overview
  • Excellent14%
  • Very good54%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (21)
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1 - 5 of 14 reviews
Reviewed 14 April 2018 via mobile

My friends and I stayed for 2 nite on 12-14/4/18. Room 207 My comment: The triple room is comfortable and nice decent room. The painting is big and lovely. Thats the only pros. The Cons: The front desk staff is not friendly and very slow....More

Thank IdalineJane
Reviewed 15 March 2018

We booked 2 superior room from Agoda, but during check-in, front office staff only give one room cramp with 4 adult and 2 children. Check in around 6 pm. When demand bigger room they offer extra bed without charge to put in the room already...More

Thank Ajue H
Response from Haybandung, Manajer Hubungan Tamu at HAY BandungResponded 28 March 2018

Dear Ajue H, Thank you for your last visit and we heard that you are not satisfied with our service delivered by hotel staff. In regards to your complaint that we will start upgrading some of our facilities to improve the satisfaction of our guests....More

Reviewed 9 February 2018 via mobile

Recommended hotel in Bandung, minimalis hotel with nice room, clean and reasonable price. The hotel still new, less than 1 year. There is Kopitiam and small hotel lobby on the first floor. Everything okay, except parking area on the basement very limited.More

Thank Jodenie
Response from Haybandung, Manajer Hubungan Tamu at HAY BandungResponded 28 March 2018

Dear Jodenie, Thank you so much for taking time to review us, it is nice to read your review and special attention to us regarding our services in restaurant, and we tell to restaurant management about this issue and it won't be happened again in...More

Reviewed 28 December 2017 via mobile

Not a very helpful & smart staff. For makeup they didnt pick up used cups. They only gave 1 card & when we left them in the room, they took it out. Only put 2 towels for triple room. Breakfast sucks! AC not that coldMore

Thank Yosua T
Response from Haybandung, Manajer Hubungan Tamu at HAY BandungResponded 28 March 2018

Der Yosua T, Thank you for your last visit and we heard that you are not satisfied with our service delivered by hotel staff. In regards to your complaint that we will start upgrading some of our facilities to improve the satisfaction of our guests....More

Reviewed 28 November 2017 via mobile

Me and my family stayed for a night at Hay Bandung. We chose triple bedroom and i think its a good decisions. With only 550k rupiahs, u got a big decent room for three with three bed. When we requested a new room because the...More

Thank Syanne P
Management response:Responded 19 December 2017

Dear Syanee P, Thank you for recent stay with us and we glad to hear that you satisfied with our service which delivered by out team member. In regard to your concern about our room to dark for lighting dan wifi internet connection, pleased be...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Breakfast included
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$ 31 - US$ 71 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 31 - US$ 71 (Based on Average Rates for a Standard Room)
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Dining (24)
Room & Suite (21)
Questions & Answers
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indie777
22 April 2017|
AnswerShow all 2 answers
Response from Hay B | Property representative |
Dear Ms Indie777, Hay Bandung has a total of 5 floors. Thanks
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Google Translation
Room Tips
"Quite rooms are located at rear"
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"have a nice room for family (Hay 4 room)"
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"Room facing Trunojoyo street"
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