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Mutiara Hotel

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104 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Bandung,Indonesia
Reviewed 13 April 2015

Stayed on several occasion , last stay on March 2015. Cheap accomodation, paid about IDR 300.000 from Agoda or on the spot.Check in and out was quick, breakfast was included in the room rate. The room was quite spacious ,but dated ,only have shower and no bathtub , a bit of unpleasant odor from the towels and blankets. Working TV...

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Helpful?
Thank Erwin K
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear Erwin K, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Indonesia
Reviewed 7 April 2015

Was what you expect out of an older hotel in Indonesia - rooms smelled like cigarettes, staff were not exceptional, door key didn't always work well, TV was only local channels with bad reception. And the bathroom and towels had their own uniquely unpleasant smells as well. They are building a new wing - offered us a room there when...

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Helpful?
Thank AsiaExpatIndonesia
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear AsiaExpatIndonesia, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

Mumbai, India
Reviewed 26 March 2015

While this hotel is located in a rather busy area of the city, the rooms face inward into a large courtyard. The rooms are comfortable and well appointed. Sufficient plug points provided. The shower area is large (no bathtub in our room) and hot water was available late into the night as well as early in the morning. Being a...

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Helpful?
Thank HIstorylove
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear HIstorylove, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Moultonborough, New Hampshire
Reviewed 23 January 2015

I was able to check into my room when I arrived at 10 am. From then on, everything went downhill. I needed to change rooms after my magnetic key did not let me into my room. After the third failed attempt, I requested a different room which they relunctly gave me. The bed was comfortable and provided a good night's...

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Helpful?
Thank clairmontjeff
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear clairmontjeff, Sorry for your discomfort while staying with us, we will improve our service as soon as possible. Looking forward to welcome you again soon

Jakarta
Reviewed 9 January 2015

We booked only 1 night by using booking.com, and paid for IDR330k. The location is easy to spot with its big advert display in front of their property (ps. Kebon Kawung street is one way traffic and the hotel is on the right side of the street so make sure you keep on the right if you drive a car)....

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1Thank a_rahman291
Sukajadi_Htl, Hotel Management at Mutiara Hotel, responded to this review

Dear a_rahman291, Thankyou for your valuable reviews. Looking forward to welcome you again soon

Reviewed 20 December 2014 via mobile

I have stayed in few 4 stars and 5 stars hotels in Bandung but it was never the same as what this old hotel have in store... Service was excellent from Security to Reception.. Being a hotelier myself in a hotel i would not asked more as this old hotel have limited services but good staff with hospitality attitude.... better...

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Thank mazriell
Jakarta, Indonesia
Reviewed 27 August 2014

It's relatively old hotel. Old furnished and so on. The facilities is complete: using key card, pool, breakfast; but with a standard quality. Value for money if you only wish to have a bed and bathroom.

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Thank Anis697
Edinburgh, United Kingdom
Reviewed 31 July 2014

This hotel appears to have 2 sets of rooms - refurbished and non-refurbished. The non-refurbished rooms were last decorated in the 1980s. They are small, dank and the bathroom smells awful. Sheets, whilst obviously laundered, have stains and holes in them. Breakfast was not bad - a range of hot Indonesian staples such as nasi goreng, fresh fruit, toast and...

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Thank mebanana
Reviewed 19 February 2014

I booked this hotel through Agoda. The location is in the city. I was very surprised when I entered my room, it was so small, dark and the bathroom was stinky. The air conditioned wasn't working so it's really hot in that room. The room was totally different from the pictures I saw at Agoda. So I asked my husband...

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2Thank Merlyna Y
Racine, Wisconsin
Reviewed 22 January 2014

My room was on the street side, very noisy . The room had old dusty spider webs. I got another room. Stayed over the weekend, so families with screaming children at the swimming pool woke me up at 5am. On the second day there was heavy rain Water came trough the ceiling on four different places. Had to move to...

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Thank Ron v

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mutiara Hotel is only a short walk from Bandung Train Station and City Centre where most of our Dutch colonial period historical buildings are located, and nearby is the Jalan Asia Afrika where the Asia Africa conference was held in 1955. Our hotel interior is admired for a nice blend between the modern and colonial era. The hotel has been personally furnished by the owner with many interesting colonial vintage style pieces. Once you enter our hotel, you will forget the hustle and bustle of the city, and you can then enjoy the spacious outdoor areas and lush garden pool area along with our many green indoor plants many with nice fragrant flowers throughout the property which makes for a relaxing environment and will help you to feel very much at home. Indonesian's are naturally very friendly and our staff have been trained to give their best when serving our guests with prompt and friendly service. They are happy to help with any questions about the local area. The famous Muslim apparel and fashion outlet the 'Pasar Baru' is only a 5 minute drive or Taxi ride. There is a good variety of local eateries and Restaurants in our neighborhood, also Grocery shops. Only a short walk away is the 'Hyper Square' food court which has 1001 kinds of the best local food which Bandung is most famous for. The Oleh Oleh Bandung food gift shop called 'Kartika Sari' is also only a 5 minute walk. Santosa Hospital is 5 minutes drive from our property. ... more   less 

Additional Information about Mutiara Hotel

Address: Kebon Kawung Street 60, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: ₹ 1,687 - ₹ 3,915 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mutiara Hotel 3*
Number of rooms: 101
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Also Known As:
Mutiara Hotel Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
 of 5 bubbles clairmontjeff, 23 Jan 2015 | Read review
“Get a refurbished room”
 of 5 bubbles mebanana, 31 Jul 2014 | Read review
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