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Jl. Hanoman, Ubud 80571 Indonesia
Lowest prices for your stay
Booking.com
$112
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Free cancellation until 30/06/22
Expedia.com
$110
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Free cancellation until 30/06/22
Agoda.com
$80
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Priceline$93
Travelocity$112
Prestigia.com$128
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (2971)
Room & Suite (463)
Dining (429)

About

#83 of 400 in Ubud
Location
Cleanliness
Service
Value
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Evening entertainment
Babysitting
Airport transportation
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
VIP room facilities
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Indonesian
2807Reviews92Q+A100Room tips
Traveller rating
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Lisa J wrote a review Yesterday
United Kingdom24 contributions18 helpful votes
This was our 3rd hotel stay, we started at Four points in Kuta, then Sudamala in Lombok then to Alaya in Ubud. Atheistically the hotel looks nice, the rooms are a good size with nice decor and the pool areas are very appealing, that’s where the good points end. The breakfast is sub par for a 5* hotel (the pastries are also left out in the open, there were flies on them…) the service isn’t exceptional quite slow to be fair. Also a pivotal moment came for this review when we asked for late checkout, they advised we could have the room until 13:00 but the key stops working at 12:00, we enquired about paying for a late check out and was advised 1.2 million Rupiah. I thought this seemed quite expensive seeing as we wanted to check out no later than 18:00 (4 hours extra in total) so I went online and to book a room direct with them for the whole night it was 1.2 million rupiah… they wanted to charge us the same amount for the whole night and we only wanted an extra 4 hours, I could understand if they were just full and needed the room but the hotel doesn’t even seem that busy, they do however offer you a common use room for a shower. I think the first two hotels superseded our expectations and set the bar for our holiday, this particular hotel fell below it.
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Date of stay: May 2022Trip type: Travelled
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The Bali Reviews wrote a review 9 May
Denpasar, Indonesia157 contributions4 helpful votes
Pro: Very good location! Good size of room, there’s bath tub and balcony. Strangely very similar design to Adiwana hotels. Good size pool & there’s kids pool too. Breakfast is great. Service is good! Con: Hard to find one Will we come back? Honestly it didn’t give us the WOW factor. It was all nice but nothing that makes us feel we gotta come back. Check out our instagram @thebalireviews for more honest reviews
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Date of stay: January 2022
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Deta wrote a review 6 May
Jakarta, Indonesia246 contributions66 helpful votes
Located just in heart of Ubud, walking distance to Monkey Forest, and a huge option of restaurants and cafe nearby. The hotel has 2 pools, not too big but decent enough to swim and chill. It also surround with rice paddies that makes the hotel even more beautiful. The interior is a bit rustic and natural, but its well maintained. Some downside is that this hotel need to be more detail in the cleanliness, since it use a lot of bamboo material in the interior. But overall its okay. And if you love yoga, Yogabarn is just 4 minutes away, and there a very nice restaurant called Manisan inside the hotel. This is also highly recommended! So if you want to stay at a nice hotel in the heart of Ubud, this is definitely the place
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Date of stay: April 2022Trip type: Travelled
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Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded 1 week ago
Dear detakulitjeruk, Greetings from Alaya Resort Ubud! Thank you for leaving us your fantastic review. We are thrilled to hear you enjoyed our service and resort facilities during your recent stay at our resort. Thank you also for reminding us about the cleanliness issue, We rely on constructive feedback to help us constantly improve our service and it has been shared with the team for further follow-up. Thank you again for your feedback and we are looking forward to welcoming you back to Alaya Resort Ubud. Best Regards, Dewi Mas, CHA, CHT General Manager.
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Windy S wrote a review 1 May
6 contributions1 helpful vote
+1
Went here with my hubby, had lots of fun! The front desk is quite busy too but they managed to try getting ourselves checked in. The bellman Arjawa is really helpful on explaining the hotel needs and amenities we might need. Widi the receptionist is really nice, she managed to get me a check out bit later due to my body ache! The therapist Kanti and Ratih is also really professional on taking their jobs! Loved everything about this hotel and surely will be back soon!!
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Date of stay: May 2022Trip type: Travelled
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Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded 2 weeks ago
Dear Windy S, Greetings from Alaya Resort Ubud! Thank you for choosing to stay with us at Alaya Resort Ubud and thank you very much for sharing your kind review. We are pleased to learn of your positive experience and glad to know that Arjawa, Widi, Kanti & Ratih were able to deliver the great value of Alaya's attitude & service culture to our customers. Your kind compliments will certainly motivate our team to continuously strive to provide a wonderful and memorable stay experience to our customers. Thank you once again for taking the time to share your feedback with us. We certainly look forward to welcoming you back to Alaya Resort Ubud. Best Regards, Dewi Mas, CHA, CHT General Manager.
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ivanghm wrote a review Jan 2022
Bekasi, Indonesia120 contributions44 helpful votes
Location is very good. Room is quite spacious. But room is a little bit smelly, apek, due to long time no use. Overall is quite OK. But another thing, I think the hotel rate is quite expensive, not value for money. The No. 1 selling point is location. Other then that, I just feel that it is so-so, not so special. Not so special, compare to the price that we have to pay.
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Date of stay: January 2022Trip type: Travelled
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Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded 2 weeks ago
Dear ivanghm, Greetings from Alaya Resort Ubud! Firstly, thank you for taking the time to let us know about your recent stay experience. We regret to know that your recent stay with us was not meeting your expectations. We appreciate very much your constructive feedback and please allow me to express my sincerest apologies for the shortfalls that you experienced during the stay. Rest assured your feedback has been shared and followed up with the department concerned as those matters are not the true Alaya Resort Ubud services we are renowned for. Thank you again and we do hope you will give us a chance to earn back your trust in the future. Best Regards, Dewi Mas, CHA, CHT General Manager.
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George P wrote a review Sep 2021
Nicosia, Cyprus185 contributions82 helpful votes
Nothing but good things to say for the Alaya. Very nice rooms. Spacious and luxurious. Good location, walking distance from the centre of Ubud. Great service. And good value for what it’s offering. I would highly recommend it!! Will visit again.
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Date of stay: October 2020Trip type: Travelled
2 Helpful votes
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Jonathan D wrote a review Jun 2021
Pecatu, Indonesia105 contributions16 helpful votes
It was a good experince. The hotel were nice, but our room was bit far from the front office. Room facilities were great. Loving room bath tub. Terrace was also nice and very green. All staffs were friendly andnhelpful. You could reach several coffe shop and restaurant around here by walking.
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Date of stay: June 2021Trip type: Travelled
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Carolyn W wrote a review Oct 2020
North Vancouver, Canada2 contributions5 helpful votes
Visited April/May 2019 Resort was very clean, nicely decorated; staff were friendly and attentive; service was prompt; location was peaceful, restorative, relaxing. Would like to return and stay there again.
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Date of stay: October 2020
2 Helpful votes
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Mischiefness wrote a review Sep 2020
Sunderland, United Kingdom40 contributions34 helpful votes
This is our second time staying at the Alaya and it was as wonderful as always. Not only is it 5 minutes walk from the Yoga Barn, the staff, rooms, beds (we bought the same Spring Air mattress after staying here last year) and pool area is fabulous.
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Date of stay: January 2020
1 Helpful vote
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ImanMahmood wrote a review Sep 2020
Palestinian Territories33 contributions4 helpful votes
+1
My husband and I stayed 4 nights at Alaya during part of our honeymoon and it was AMAZING. The staff kindly gave us a free upgrade when they found out we were on our honeymoon! The suite was so spacious and comfy. I loved the huge bathroom, which had a big shower and a hot tub in the middle. We also had a serene balcony. The breakfast was so delicious, you could either grab breakfast at the buffet or order a breakfast meal from a menu (surprisingly we liked this more than the buffet). So many people i know who have been to Bali complained about hotel breakfasts, but for us we looked forward to it every morning! We came late once and the staff was super nice about it and didn’t mind at all. The staff are so so accommodating, always willing to help, always smiling and asking us if we need anything. And the location! Perfect! You walk out onto the street and you find a bustling main street with cafes, restaurants, gift shops, massage parlors and everything. You walk back into the hotel and suddenly you’re in a calm relaxing oasis. So many small things that make this place feel so special. Upon arrival we were greeted with cold towels and drinks, every day there is afternoon tea at the lobby (free), they sent us a complimentary cake for our honeymoon, they offer a photo session (we missed ours and still regret it!), the shampoos conditioner soaps are all custom make, smell fabulous and can be purchased Thank you so much Alaya! Our honeymoon wouldn’t have been the same without you.
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Date of stay: October 2019Trip type: Travelled
1 Helpful vote
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PRICE RANGE
$65 - $118 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
105
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Frequently Asked Questions about Alaya Resort Ubud
Which popular attractions are close to Alaya Resort Ubud?
Nearby attractions include Puri Saren Palace (0.3 km), Coco Supermarket Ubud (0.1 km), and Sunari The Tailor (0.2 km).
What are some of the property amenities at Alaya Resort Ubud?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Alaya Resort Ubud?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alaya Resort Ubud?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alaya Resort Ubud?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Alaya Resort Ubud?
Conveniently located restaurants include Seasoned, Soul Bites, and Monkey Legend Restaurant & Bar.
Are there opportunities to exercise at Alaya Resort Ubud?
Yes, guests have access to a pool during their stay.
Does Alaya Resort Ubud have an airport shuttle?
Yes, Alaya Resort Ubud offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alaya Resort Ubud have airport transportation?
Yes, Alaya Resort Ubud offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alaya Resort Ubud?
Yes, dry cleaning and laundry service are offered to guests.