Emerald Villas
Jalan Karangsari no 5, Sanur,Bali, Indonesia, Sanur, Denpasar 80228 Indonesia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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A note from Emerald Villas
Updated 09/06/20
About
#7 of 162 Specialty lodging in Sanur
Location
Cleanliness
Service
Value
You are cordially invited to indulge yourself at your own private First Class © Bali Luxury Villa on the “Best Island” in the world LOW COST AIRPORT TRANSPORT: Your luxurious experience begins with an optional ( additional charge) low cost service by our Balinese chauffeur directly to your Villa in a modern air-conditioned vehicle.TROPICAL PARADISE: As you enter the front gates you will realize that the villa complex is first class which is usually only the prerogative of the rich and famous.HUGE VILLA WITH LARGE PRIVATE POOL: Magnificent architecture, spacious grounds and exquisite tropical landscaping.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Diving
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Outdoor pool
Private pool
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Game room
Snorkelling
Billiards
Fishing
Table tennis
Car hire
Massage
Concierge
Sun terrace
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Indonesian
Location
Full view
92Great for walkers
Grade: 92 out of 100
103Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Jalan Karangsari no 5, Sanur,Bali, Indonesia, Sanur, Denpasar 80228 Indonesia
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411Reviews36Q+A93Room tips
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+1
This is the third time staying at Bali Emerald Villas very pvt can be naked 24/7 which we were disappointed when we had to go out as needed to get dressed was our honeymoon so what do you expect can’t wait for COVID to be over so we can visit again
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
We had great expectations of this villa, having booked this via Travel Counsellors and our agent, Vanessa de Vere, having actually stayed in this complex so was booked on her recommendation. We arrived at this villa at night time after travelling all day from Sydney, Australia. We were greeted and went straight to bed. Upon daylight inspection we found this villa to be in need of an upgrade - it was furnished quite poorly and there were areas that needed attention. The bathroom was dated, the kitchen needed a new sink and some upgrading too, along with the pool area. This was a peaceful area but there was only a small shop just up the road selling basic items, we didn't manage to find a proper supermarket or shop that sold necessities to keep us fed enough so we had to eat out every evening and make do with bread, eggs, cheese and crisps for breakfast and lunch. They did not have anywhere in this complex to have a drink or to buy any type of food items - something they are really missing here. The maid was very kind and helpful - almost too helpful as was with us for a long time each day and made us feel uncomfortable - this is not necessary. The internet was very poor in the villa but quite good in the reception area. There was only a tv in one bedroom. We stayed in a 3 bedroom villa with our two older children, aged 25 and 19.…
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Date of stay: January 2020
Value
Rooms
Service
Helpful
Response from Lawrence Bellefontaine, General Manager at Emerald Villas
Responded 8 Jun 2020
Dear Valued Guest, Thank you for taking the time to write a review regarding your villa. We are sorry you're not happy with the overall condition. On the positive side we have taken the last three months of zero vacancies with the coronavirus pandemic to totally retouch and improve all the villas. So hopefully no one in the future will complain about needing an update. Regarding your complaint about no grocery stores close by I am surprised to hear that because the Hardee's grocery store one the largest in Bali is only a five minute drive or 10 to 15 minute walk. There is also a smaller grocery store only 10 minutes away. And if you don't feel like going out for groceries you can actually order them with an on line service and they will deliver them directly to your door. We stopped having restaurant services last year because there were so many restaurants within a 5 to 10 minute walk that our guests were not utilizing our restaurant. At any rate rest assured our villas have been completely renovated in the last few months and will be ready to provide our guests better villas and service than they expected. Cheers, The Management
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I’m not quite sure what happened with our stay at Emerald Villa but the villa we stayed in was poor. We arrived on the first day with 2 alive cockroaches and multiple dead ones... every morning we went into the bathroom and found some new friends. The bedsheets smelt terrible and were finally changed on the 3rd night. The cleaning schedule was a little strange also, the maid would come around 9am and disappear down a corridor to the joining villa for 3ish hours. On the positive - great location and super quiet
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Lawrence Bellefontaine, General Manager at Emerald Villas
Responded 8 Jun 2020
Hello, I wanted thank you for taking the time to provide feedback on our villas. We are frankly surprised, disappointed and apologetic for the cockroaches in your villa. If you read any of the other 400 + reviews that we have this the first time we've had this complaint. I assure you that we have totally disinfected and treated the villa so that this will not happen again in the future. Wishing you happy travels and hopefully you will give us another chance. Very sincerely, The Management
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Lovely room, pool, staff. Close to everything. They helped to organise a banquet for our friend’s birthday. Close to many places.Anna warung. Bagus supermarket for SIM cards, food, alcohol, beautiful cards for many occasions. Daily baguette, lovely drivers, Mr Norman sitting outside Bagus supermarket.Tirda in B17 AMAZING!
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Date of stay: March 2020Trip type: Travelled with friends
Helpful
Really cosy villas. Comfy rooms, big shadowed territory. A lot of greens. Small but nice pool can refresh you. Cleaning every day. Many sea-shore restaurants about 10 minutes walk, but you can find good food and beer in local warung just outside the gate. Good enough supermarket across the road. We're fully satisfied with rest here.
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Date of stay: January 2020
Rooms
Location
Service
3 Helpful votes
Helpful
Response from Barry Bellefontaine, General Manager at Emerald Villas
Responded 28 Feb 2020
Thank you very much for your very positive review of our PT Bali Luxury Villas in Sanur. We are very pleased that you enjoyed the villa and our professional staff. We hope that you will Visit us again soon. Please contact Yanthi, our rentals manager directly for discounts on any future stays for you your relatives or your friends. Yanthi may be contacted at our office +62-361-284069 or her Mobile & Whatsapp at +62 815-5890-0389. Happy travels. Lawrence. B.M.B. PT. Bali Luxury Villas Owner, General manager
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We have absolutely loved our time at the Emerald Villas. Our Villa was spacious, comfortable, clean, quiet and had everything we needed for a very relaxing stay. The beds are comfortable (although the rooms are a little bright in the morning). The pool was delightful - very clean and offered plenty of shade. The villas are in an excellent location with the beach, great restaurants, convenience store, ATM etc all just a short walk away. We are already planning our next visit!
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Date of stay: January 2020
1 Helpful vote
Helpful
Response from Lawrence Bellefontaine, General Manager at Emerald Villas
Responded 8 Jun 2020
Dear valued Guests, Thank you for your very flattering review of our Bali luxury Villa. We are glad you enjoyed everything including the large pool and our unobtrusive housekeeper who did a great job. In the last few months we have actually have taking the quiet time to improve and touch up every square centimetre of the villas so your next stay will be even more impressive. We hope to see you again the very near future, Cheers, The management
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We stayed in a 3 bedroom, 3 bathroom villa with private pool. The facilities were well looked after and includes staff who clean each day and do laundry for free. The pool was about 15 metres long and has a great place to coffee right by the entrance. Easy walk to restaurants, massage and market. The only thing I would add to make it perfect would be black out blinds in the main bedroom but that is an easy fix.
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Date of stay: December 2019Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Barry Bellefontaine, General Manager at Emerald Villas
Responded 28 Feb 2020
Thank you very much for your very positive review of our PT Bali Luxury Villas in Sanur. We are very pleased that you enjoyed the villa and our professional staff. We hope that you will Visit us again soon. Please contact Yanthi, our rentals manager directly for discounts on any future stays for you your relatives or your friends. Yanthi may be contacted at our office +62-361-284069 or her Mobile & Whatsapp at +62 815-5890-0389. Happy travels. Lawrence. B.M.B. PT. Bali Luxury Villas Owner, General manager
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Everything you could possibly need is here. The villas are kept at a very high standard, staff are fantastic. Great location, close to good restaurants and the beach. The maid that is allocated to your villa is so helpful. Would love to stay here again sometime.
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Date of stay: November 2019
1 Helpful vote
Helpful
Response from Barry Bellefontaine, General Manager at Emerald Villas
Responded 28 Feb 2020
Thank you very much for your very positive review of our PT Bali Luxury Villas in Sanur. We are very pleased that you enjoyed the villa and our professional staff. We hope that you will Visit us again soon. Please contact Yanthi, our rentals manager directly for discounts on any future stays for you your relatives or your friends. Yanthi may be contacted at our office +62-361-284069 or her Mobile & Whatsapp at +62 815-5890-0389. Happy travels. Lawrence. B.M.B. PT. Bali Luxury Villas Owner, General manager
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It gets no better, my biggest disappointment is after travelling to Bali some 40+ times I have only stumbled on this hidden gem. Location location excellent. Staying in the 2 bed villa, big kitchen with dining room area by the pool with a nice gazebo. 3 TVs if you must. Staff excellent, rooms clean/comfortable, ac great, service excellent. I have stayed in hotels all over the island this place is so good, expectations of 6 star hotels get over it this is better without the fuss. Wife was so happy, so happy life!
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Date of stay: December 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Response from Barry Bellefontaine, General Manager at Emerald Villas
Responded 28 Feb 2020
Thank you very much for your very positive review of our PT Bali Luxury Villas in Sanur. We are very pleased that you enjoyed the villa and our professional staff. We hope that you will Visit us again soon. Please contact Yanthi, our rentals manager directly for discounts on any future stays for you your relatives or your friends. Yanthi may be contacted at our office +62-361-284069 or her Mobile & Whatsapp at +62 815-5890-0389. Happy travels. Lawrence. B.M.B. PT. Bali Luxury Villas Owner, General manager
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My friends and I (5 of us) had booked our stay in your esteemed hotel. The stay was from 25th September to 30th September 2019. We checked in on 25th September and stayed a night. However, on 26th September morning, we got the shocking news that our friend's 19 year old daughter had a seizure in sleep and died!!!. (this friend was also one of the guests in your hotel in Bali) We were all shocked and all the 5 of us had to rush back to India the same day in the afternoon flight. Before leaving, I personally met the Manager and informed her about this unfortunate incident and requested her to kindly refund the stay expenses for the balance of the days since this was an emergency and this refund was on humanitarian grounds. She had agreed to the same and said the only requirement was the proof of death in the form of death certificate. A few days later after the funeral, our travel agent sent the death certificate as proof and kept following up on the refund. After a month of follow up, all that we got was a meagre refund of about $84 per person, which is less than the price for a day's stay!!!! This is absolutely unacceptable. It is a shocker that a hotel of your repute is not showing any humanitarian concern to refund to us the amount for the days that we did not stay in your hotel. The service levels of a real good hotel comes to fore only when there is a calamity and your hotel proved that commercials were a lot more important than humanitarian grounds which warranted the refund!! Definitely not acceptable and speaks very very badly about your disconnect with humanity!! Especially when this is about the sudden unfortunate death of a young girl of 19, whose mother was in your hotel guest for a vacation!!!!!…
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Date of stay: September 2019
Value
Rooms
Service
2 Helpful votes
Helpful
PRICE RANGE
$79 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emerald villas hotel sanur
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Emerald Villas
Which popular attractions are close to Emerald Villas?
Nearby attractions include SOS from the Deep (0.4 km), Billionaire's Cut Barber Shop (0.3 km), and Krisna Painting II (0.3 km).
What are some of the property amenities at Emerald Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Emerald Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Emerald Villas?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Emerald Villas?
Conveniently located restaurants include Wok Wok, Firefly, and Seagrass by the Beach.
Are there opportunities to exercise at Emerald Villas?
Yes, guests have access to a pool during their stay.
Does Emerald Villas have airport transportation?
Yes, Emerald Villas offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Emerald Villas located near the city centre?
Yes, it is 0.7 km away from the centre of Sanur.
Are any cleaning services offered at Emerald Villas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Emerald Villas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.