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Puri Dalem Hotel

Booking.comUS$ 39*
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#51 of 76 Hotels in Sanur
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Puri Dalem Hotel
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191 Reviews from our TripAdvisor Community

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Showing 135: English reviews
UK
Reviewed 27 October 2014 via mobile

I stayed here for two nights at the start of a G Adventures tour. Arriving at 7pm check-in was fast with a refreshing welcome drink, though receptionist not particularly smiley or enthusiastic. Ate that night in hotel restaurant and the Nasi Goreng was tasty and good value. Room was fine with good air-con and large bathroom, all clean with balcony...

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Helpful?
Thank 12,394
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Warmest Greeting from Puri Dalem Hotel Bali First we are apologize for the unsatisfied during your stay with us and for the free shuttle bus we have put up information boards about the free shuttle and the hours of use of the free shuttle so that our guests can ask at reception. but thank you very much for your review...

Australia
Reviewed 23 October 2014

We have stayed at this wonderful Hotel many times over the past 15 years or so! One of the things which we love about this place is the glorious gardens which this time were outstanding. Congratulations to all the hard working gardeners! Also many improvements have been made. The breakfast which has always needed a lift is greatly improved with...

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Helpful?
Thank TWISH326
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Trevor Walker Thank you very much for your trust always took the time to stay at our hotel when you come to bali, we are very pleased to have an opportunity to serve you and thank you for your time to sharing experience during your stay, make a wonderful review and excellent rate to our property we are so...

Wellington, New Zealand
Reviewed 8 October 2014

I endorse everything others have said, especially the immediate environment and front-line staff. But ... my one complaint is huge. I placed valuables in the office "safety deposit box", including my passport (yes, I know). When we opened the box on our last day it was empty. I held one of the two keys needed to open it, so it...

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Helpful?
1Thank 66Bill
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Mr. 66Bill firstly let me say that we greatly regret the events which you have described, especially the loss of your valuables, and the subsequent inconvenience caused to you and your wife. we thank you for your rate us and review outlining your feelings surrounding the matter. we have conducted an exhaustive internal investigation and are at a loss...

Adelaide, Australia
Reviewed 6 October 2014

We had a lovely time; we prefer the smaller accommodation places (42 rooms) of peaceful, tranquil gardens not far from Sanur beach. We did not want the. Rather than the gigantic accommodation in Thailand of 850 rooms in June 2014 and you were just a number. This is very personnel family business and we got to know the staff. Extremely...

Review collected in partnership with this hotel
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Thank David M
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear David M, Thank you very much for choosing puri dalem hotel to stay and sharing your experience when you stayed at our hotel, we glad to hearing that you are enjoying your stay with us. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it and be more better to service...

Reviewed 23 September 2014

I found the hotel very comfortable and the staff are extremely helpful and friendly. We had a wonderful time at the hotel and will stay there again. The Hotel is walking distance from the beach and there is also a shuttle bus between the hotel and Besakih Beach Resort, which is very convenient.

Review collected in partnership with this hotel
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Helpful?
Thank René v
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Rene, Thank You Very Much, for time to sharing experience your recent stay at our hotel and give wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better...

Puyallup, Washington
Reviewed 22 September 2014

This was our first time at the Puri Dalem hotel but it won't be our last. The staff is very friendly and accommodating. The gardens are beautiful. Free shuttle to beach and shopping. ATM within walking distance. Great food. Everything was perfect.

Review collected in partnership with this hotel
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Helpful?
Thank jandjrob
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear James, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to...

Melbourne, Australia
Reviewed 20 September 2014 via mobile

Like many before us, we love Puri Dalem Hotel so much that it has become our "home away from home"! We appreciate the loving, helpful staff, the traditional Balinese buildings & elaborate, well maintained gardens. The pools are fantastic, the accommodation spotless & the restaurant offers delicious meals. The staff, from management down, however, are what enhances your stay Puri...

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Thank Bakesbelle
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Annabelle Baker, Thank You Very Much for wonderful review again for our property and recent stay at our hotel. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time...

Warrawong, Australia
Reviewed 9 September 2014

LOVE coming back to this hotel every year as we are treated as part of the family. The staff are friendly, loyal, trustworthy and you can see they enjoy there jobs. Gardens are gorgeous and very well kept, 2 pools to have a dip in and rooms are maintained very well and serviced daily by the lovely housekeeping staff. Always...

Review collected in partnership with this hotel
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1Thank Philana1962
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Ana Mallon, Thank You Very Much for your recent stay at our hotel and wonderful review again for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future...

Reviewed 8 September 2014 via mobile

Welcomed back every year by our second family. Friendly staff. Ambient surrounds. Handy to all amenities. Close to markets and local shops with local products and artwork. Nearby roads to all areas for discovering Bali

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1Thank brethos
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Gaylene, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to...

Dapto, New South Wales, Australia
Reviewed 7 September 2014

This hotel is heaven. The staff are amongst the most loyal, hard working, friendly and trustworthy group of people you would ever meet. It is a small piece of paradise in Sanur which is value for money, rooms are terrific, 2 pools and 5min walk to the beach. And the staff make you feel like you are living in a...

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1Thank Charlie B
PuriDalemHotel, Manager at Puri Dalem Hotel, responded to this review

Dear Charlie, Thank You Very Much for your recent stay at our hotel and wonderful review for our property. we hope that your stay was pleasant and that our accommodations and services were acceptable to you. May we apologize if there is any unsatisfied during your stay with us, we promise to fix it better in the future time to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Set in lush tropical gardens, Puri Dalem Hotel boasts 2 outdoor pools and a restaurant on site. Its Balinese-style bungalows are tastefully appointed with thatched roofs, and offer offer calming views of the pool and garden. Free Wi-Fi is accessible in all areas. The hotel is 5 minutes' walk from Sanur Beach and Le Mayeur Museum, while Bali Safari and Marine Park is a 20-minute drive away. It is 30 minutes' drive from Ngurah Rai International Airport and 35 minutes' drive from central Ubud. Air-conditioned unites in Puri Dalem Hotel feature traditional Balinese decor and a private balcony. In-room amenities include a cable TV, minibar and tea/coffee maker. Each private bathroom comes with a shower and a bathtub. A hairdryer is provided upon request. Guests can enjoy traditional Balinese massages in the privacy of their rooms. The hotel provides free shuttle services within Sanur for those who wish to explore the area. Local specialities and international favourites are on offer at the restaurant. Alternatively, many dining options can be found within walking distance of the property. ... more   less 

Additional Information about Puri Dalem Hotel

Address: Jln. Hangtuah, Sanur, Denpasar 80227, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: ₹ 1,863 - ₹ 6,168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Puri Dalem Hotel 2.5*
Number of rooms: 42
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Also Known As:
Puri Dalem Sanur
Puri Dalem Hotel Sanur, Bali
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Questions & Answers

Here's what travellers have asked, with answers from Puri Dalem Hotel staff and other travellers.
7 questions
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10 months ago
Brisbane Region, Australia

See all questions (7)

Questions? Get answers from Puri Dalem Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms appear to be of equal quality”
tonyaP5663JM, 15 Dec 2016 | Read review
“Ask for a room at the back around the rear pool (there are 2 pools).”
B_Annamarie, 20 Nov 2016 | Read review
“I guess how further on the park how more quiet it is because te hotel is on a busy street”
NinaBobo86, 16 Nov 2016 | Read review
“Rooms in the back of the hotel are not on the road side and thereby more quiet.”
719ren_d, 4 Nov 2016 | Read review
“Try a different hotel”
454kristyc, 3 Nov 2016 | Read review
5 of 5
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US$ 39* /night
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Prices are for 1 room, 2 adults
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