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Mercure Resort Sanur

TripAdvisorUS$ 93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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US$ 93*
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Mercure Resort Sanur
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2,194 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
Safety Bay, Australia
Reviewed 30 June 2014

Stayed at the Mercure Sanur for two weeks with a group of 4 couples. At first we had reservations because the hotel was some distance from the centre of Sanur but the free shuttle runs 6 times a day and bemo or cab fares are cheap.If you are reasonably fit the walk along the beachside footpath is nice with plenty...

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Helpful?
1Thank Jo B
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Jo B, Thank you for your review. We were to assist we look forward to your return next year. General Manager Mercure Resort Sanur

Perth, Australia
Reviewed 29 June 2014

Couldn't ask for better, fantastic value and a great location. Staff and management go out of there way to make sure you have a great time. Spend some time at the pool bar with Cheeky and Kirsten, service with a smile to light up your day. Loved every minute. I'll be back. Steve and Fracas

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Thank 472Steve
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear 472Steve, Thank you for your post. We were happy to help and glad you enjoyed your stay. See you soon. General Manager Mercure Resort Sanur

Noosa, Australia
Reviewed 27 June 2014

I recognise that running a large resort is a management and logistically consuming exercise. Added to the fact that older establishments require more good work from their staff to provide customer satisfaction whilst preventing quality slip. Mercure Resort Sanur provides a framework for your stay. All aspects of the ongoing servicing of the resort are carried out in a professional...

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Helpful?
1Thank NoelDPage
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear NoelDPage, Thank you for such a wonderful review of our resort. We were very pleased you had a great stay. Sincerely, General Manager

Perth
Reviewed 26 June 2014

I stayed here with my friend for 6 nights . We are frequent visitors to Bali. We booked a deluxe room. The room was clean and spacious, but could do with a refurbishment. The room wasn't in a great location being tucked away in a corner away from the beach. It appeared the Superior rooms had the better locations. We...

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Helpful?
1Thank kb111
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Kb111, Thank you for taking the time to tell us about your experience at the Mercure Resort Sanur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you...

Mt Martha, Australia
Reviewed 26 June 2014

Third stay at the Mercure and once again can only speak in positive terms. Stayed in a superior room (upstairs) close to the main pool. First night was in a ground floor room despite requests for an upstairs room but the next day we were moved upstairs. No problems at all. This year I had a fall on the street...

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Helpful?
1Thank pittsy
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Pittsy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again on May next year. Sincerely, General Manager

Melbourne, Australia
Reviewed 21 June 2014

We stayed 5 nights here. This hotel is great. It is on the beach and are a few others in a row however we liked this one as it has more beach area and shade under the trees (which was beautiful for relaxing). There are hammocks available too for lying away the hours. This hotel is very reasonably priced. We...

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Helpful?
1Thank Australiantraveller7
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Perth, Australia
Reviewed 21 June 2014

We have just returned from a 17 night stay at the Mercure Resort Sanur and it was GREAT. We booked on line direct and their communication back and forth was prompt and efficient and the best we have experienced in 33 years. The front desk service at arrival, departure and throughout the stay was also first class. We had a...

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Helpful?
2Thank John B
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, Thank you for such a wonderful review of our resort. We were very pleased you had a great stay. Sincerely, General Manager

Bunbury, Australia
Reviewed 21 June 2014

The accommodation is set in beautiful magnificent gardens, the rooms are in set in free standing units amongst the lovely gardens. As stated previously the resort is well shaded, and easy direct access to the beach, ample lounges etc provided, My room was large and well maintained, and all the rooms had a good size balcony. The resort is quiet...

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Helpful?
Thank Gary F
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

Melbourne, Australia
Reviewed 19 June 2014

Spent 3 weeks at the Mercure Resort Sanur with friends, during May. This is the third year in a row that we have stayed at this fantastic Resort and hopefully we will extend our stay to four weeks next year. Hopefully we can get the same room. It has become our benchmark for staying at any other hotel in the...

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Helpful?
2Thank yayakez
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Yayakez, Thank you for your review. Please contact me directly on exoff@mercureresortsanur.com and we would be very happy to help you make your next booking. Thanks again for the lovely words and we look forward to welcoming you back. Sincerely, General Manager

Sunbury
Reviewed 18 June 2014 via mobile

Spent a week here with my teenage daughter last week and had a thoroughly relaxing and enjoyable time. The mercure has two lovely pools and the grounds are beautifully maintained by hard working staff. All the staff are friendly and found the front desk people all extremely helpful. Our room was cleaned and refreshed with towels daily and also bottled...

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Helpful?
3Thank MimSunbury
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear MimSunbury, Thank you for your review. Our spa team were very happy to hear about your pampering and the recommendation. I have taken note about breakfast and the buffets, not only from you but other recent posts and have a ready started to look at some changes in both. Stay tuned to our Facebook to see July 1st our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, Indonesian, International, European
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: ₹ 4,022 - ₹ 7,331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#14 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Family Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Luxury Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
80 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront or Pool Facing”
surenval, 26 May 2017 | Read review
“Most rooms have easy access to dining areas and beach.”
875heleng, 25 May 2017 | Read review
“Rooms on the upper floors are only accessible by two flights of stairs.”
fromthetreetops, 24 May 2017 | Read review
“choose the rooms in the 200-300 bracket closest to the beach and restaurant”
U1687XVmichaeln, 21 May 2017 | Read review
“Stay in ground floor suites unless all roofs have been mended and water proofed”
U9786XMjohna, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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