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Mercure Resort Sanur

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2,112 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
AUSTRALIA
Reviewed 6 May 2014

My daughter and I enjoyed 2 nights and were shown to room 168. I think it was the best room, we could lie in our very comfy bed and see the sea and had a lovely porch on the ground level. Loved it. The front desk were always helpful and booked restaurants and spa for us. Buffet breakfast was very...

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Helpful?
2Thank Niki T
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Niki T, Thank you for taking the time to write your review. Room 168 is in a great spot we agree with you. Now the secret is out. General Manager Mercure Resort Sanur

Beijing, China
Reviewed 6 May 2014

Review collected in partnership with Accorhotels.com
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1Thank N W
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Bali, Indonesia
Reviewed 2 May 2014

The Mercure is an older but beautiful hotel. We always recommend our contacts to stay here due to its awesome location and the feel in the hotel is serene.The staff are awesome to work with too. Highly recommend :)

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1Thank Starrpr
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Starrpr, Thank you for taking the time to post your review. We are happy you enjoyed your stay with us. General Manager Mercure Resort Sanur

Edinburgh, United Kingdom
Reviewed 2 May 2014

Pretty average - nice beach but the water is very deep most of the time - so you need to wade pretty deep inside to be able to swim properly; - the beds are too soft, feels like you constantly sink in; - the internet was down 1/3 of the time the other 2/3 it was really slow but we...

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Helpful?
Thank Katrin H
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Katrin H, Thank you for taking the time to write your review. During your stay the resort provider for internet had major servicing issues and on behalf of our provider connection, we apologize for the wifi connection problems during your stay. Thank you for letting me know about your reservation problems during check in and your views on our...

Beverwijk, The Netherlands
Reviewed 1 May 2014

Stayed in this resort for 3 days after living 1 year in Bali and I must say it has been a relieve. The resort captures an atmosphere of serenity. The low buildings with straw rooftops and the amazing garden surrounding the paths of the resort breath nature and peace. The rooms are spacious and offer all your needed amenities. The...

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1Thank NigelDouwes
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear NigelDouwes, Thank you for taking the time to write your review. We hope to see you again on your next trip to Bali. General Manager Mercure Resort Sanur

singapore
Reviewed 29 April 2014

This resort is located in the Sanur Area which is quiet and peaceful, suitable if you are looking for quiet place to relax and just want to avoid the crowd. For those like to disco, dance and having fun night time, this is not the resort you are looking for. Check-in is smooth, room is a bit old, but still...

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1Thank 88Teddy88
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Teddy A, Thank you for taking the time to review our resort. As you may have seen from your stay we are working on our rooms now, including bathroom changed, new roofs, the 3 tier rice paddy and adjacent pond next to our lounge which will be opened by the middle of the month, with a new menu and...

Darwin, Australia
Reviewed 26 April 2014

Having travelled to Bali many times, we love coming back to Sanur for our quiet time out. This is our second time at the Mecure in Sanur. We love it for its ambience, peaceful tropical gardens, and little squirrels that zoom amongst the trees. The beautiful gardens create good privacy for the downstairs suites. Beds are comfy ,and the ensuites...

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2Thank Fiji1979
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Fiji1979, Thank you for returning and posting such a lovely review. We are glad you enjoyed your stay and hope to see you on your next visit. I always asked about good tailors so if you could drop me a line on exoff@mercureresortsanur.com. I would love to go and visit him and have a look. Thank you again for...

Castlemaine, Australia
Reviewed 25 April 2014

Firstly, the entrance is huge, the photo on their website does not do it justice. The beautiful manicured gardens around the stone paths lead you to traditional Balinese styled rooms. They are very nicely decorated with excellent aircon, big TV, bar fridge and kettle with provisions to make a cuppa. There are 2 pools, the one near the restaurant is...

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2Thank Suzilee_81
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Suzilee_81 Thank you for taking the time to post your review. We were sorry to hear your husband was ill during his visited and do hope he is much better. We are looking at putting a sun sail shade across the Nakula Pool to try and limit the sun in the water, as we agree it does get a...

Sydney, New South Wales, Australia
Reviewed 25 April 2014 via mobile

Glad I got the chance to finally stay in Sanur more importantly the Mercure. Well hosted, well feed and well and truly relaxed. Sanur for it's part is a very relaxed add to that a great hotel and I'm one very happy traveller. Bed was amazing as was the food. I read a lot of the reviews and thought it...

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1Thank Craig M
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Craig M, Thank you for your review and more importantly staying in the resort. Sanur is a great destination, 20 minutes from the airport, great beaches, watersport, local and international restaurants. We hope you return to the area and to Mercure Resort Sanur. General Manager Mercure Resort Sanur

County Tipperary, Ireland
Reviewed 24 April 2014

Review collected in partnership with Accorhotels.com
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1Thank munster4ever
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, International, European, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: ₹ 3,811 - ₹ 6,151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com and Expedia so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#13 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Luxury Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
68 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything is good about this hotel.”
 of 5 bubbles , 21 Feb 2017 | Read review
“278 is better than around tennis court”
 of 5 bubbles Carmigcar, 1 Feb 2017 | Read review
“up stairs and close to the beach front”
 of 5 bubbles kojonup, 17 Jan 2017 | Read review
“They have deluxe king size and twin bedrooms. No view as you are surrounded with greenery.”
 of 5 bubbles savingaia, 16 Jan 2017 | Read review
“Go for the rooms that overlook the beach”
 of 5 bubbles 759rubym, 10 Jan 2017 | Read review
5 of 5