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ARTOTEL Sanur

Jl. Kesumasari no. 1, Sanur, Denpasar 80227 Indonesia
Traveller (2047)
Room & Suite (330)
Dining (187)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#6 of 105 hotels in Sanur
Location
Cleanliness
Service
Value
Travellers' Choice
Located 25 minutes’ drive from the International Airport of Ngurah Rai and 3 minutes’ walk from the beach, this boutique hotel brings vibrancy and colour to the island’s favourite seaside village and a canvas showcasing thought-provoking works by some of the most relevant Bali-based contemporary artists of today
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Evening entertainment
Airport transportation
Parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Poolside bar
Rooftop bar
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Indonesian
2286Reviews50Q+A97Room tips
Traveller rating
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Popular mentions
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Yoonhassue wrote a review 1 Mar
9 contributions7 helpful votes
I just did their massage in Smita spa and this is my regular place to go in Sanur beach. The place is awesome, clean, professional, quiet, value for money, and today I got it done via Koming, whom was very attentive. She speaks good English and wanted to focus on my pain point which was great.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded yesterday
Dear Yoonhassue, It is a great reward to hear how much you have enjoyed your massage treatment with us and to learn that all the team especially Koming has made all the necessary arrangements. The entire team is looking very much forward to welcoming you back in the not too distant future. We HeART You, Dayu - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Al W wrote a review Feb 2024
1 contribution
Wonderful stay. Very friendly and well trained staff! Clean and modern rooms, good breakfast. Very nice variety of juices and cocktails, good Coffee. No direct view to the ocean, but nevertheless a rally tidy and nice rooftop bar and pool. Only a short walk to the beach, I would say around 3-5 minutes. Wonderful massage and spa, our masseuse was Dea, we can strongly recommend ger massage! We checked out at 12 and it was no problem at all to stay at the pool area and bar until our airport driver picked us up at 6pm, thank you ARTOTEL!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded yesterday
E3346GMalw, Thank you for sharing your very positive experience! It is with great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not-too-distant future. We HeART You, Dayu - Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mateusz B wrote a review Feb 2024
Bali, Indonesia3 contributions
We stayed at the Artotel twice, great experience during my stay. And I also invite my parent to stay here. We were welcomed with a welcome drink and warm greetings, which after traveling felt really nice. The hotel was beautiful and very well maintained, you can see staff all day working hard to make the place look neat and tidy. Our room was very clean, spacious and we were able to enjoy the majority of the pool with our kids and also the beach which is located nearby. And The most amazing is the staff that is extremely friendly and go out of the way to make the guest happy. I met Ade which is make all necessary arrangements, and makes my parent able to extend their stay another 7 nights. Becouse her i choice Hotel again. Definitely we come back again here. Thanks a lots !
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 5 days ago
Dear Mateusz23, My great appreciation for sharing your wonderful review on Trip Advisor. It’s an honor for us to read several wonderful points that you have mentioned regarding to the hotel and that you had a superb Artotel experience. It has always been the mission & core values of Artotel Group, to serve our guests at our best and exceed their expectations through bespoke service. We are proud of our team whom have gone an extra mile (especially Ade) and made your experience special. Artotel Sanur would love to welcome you back to this beautiful island for another distinctive experience. We HeART You, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dian S wrote a review Feb 2024
2 contributions
My second stay here and always amazing, super friendly and helpful staff, variety of breakfast and comfort cozy room, nothing to complaint. Went down to beach for sunrise recommend by Pak Kadek Agus is brilliant idea to do. Ohh yes their pergedel jagung is something that should to try, super tasty.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 1 week ago
Dear Dian S, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We HeART You, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail41783243092 wrote a review Feb 2024
1 contribution
Had a really good spa session at the hotel here by Trisna and Dea, who are such friendly and caring massage therapist ! I went with a friend and we did the back massage and body scrub. The experience was very relaxing and the girls were awesome at what they were doing too ! I would definitely recommend this spa to anyone travelling to bali :)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 1 week ago
Dear Trail41783243092, It is a great reward to hear how much you have enjoyed your massage treatment with us and to learn that all the team especially Trisna and Dea has made all the necessary arrangements. The entire team is looking very much forward to welcoming you back in the not too distant future. We HeART You, Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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whodatboy wrote a review Feb 2024
3 contributions
+1
Great Value to stay here. Excellent Kitchen and Bar. Nice rooftop infinity pool. Friendly and attentive staff. The rooms are modern and clean. Breakfast is one of the best hotel breakfasts I had sofar. Quick Laundry service. Trisna and Koming provide an excellent massage and spa service if youre looking to relax!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 1 week ago
Dear whodatboy, Thank you for sharing your very positive experience! It is with a great pleasure to read how much you have enjoyed your day with us and surely your positive impression will be shared with the entire team especially Trisna and Koming to continuously deliver our exceptional service. The entire team is looking very much forward to welcoming you back in the not too distant future. We HeART You, Guest Experience Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NEtrekker wrote a review Feb 2024
768 contributions19 helpful votes
Wonderful stay in Sanur. Great, varied breakfast, nice roof pool, comfortable room and bed. Would like to thank Sutrisna for for helping me with my tripod. He was so kind and he fixed it for me. The hotel is clean and inviting. Safe for solo female travelers.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 3 weeks ago
Dear NEtrekker, We would like to thank you for choosing to stay with Artotel Sanur Bali during your recent visit and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our Hotel. Your comments on the service provided by our staff especially Sutrisna are most gratifying and will be shared with the whole team. We all look forward to welcoming you again soon. We HeART You, Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason v wrote a review Feb 2024
2 contributions
+1
Our stay at the ARTOTEL in Sanur marked the beginning of our Bali journey. We couldn’t have picked a better place to start. The staff is really friendly and very helpful. The room was spacious and felt luxurious. It has everything you might need. Then there’s the rooftop pool and bar! From here you have the most amazing view. We enjoyed breakfast twice. There was fresh fruit and a extensive sellection of pastries. Eggs in just the way you want them. There’s also a selection of more traditional Indonesian food to choose from. And again, super friendly staff! We honestly didn’t want to leave.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 3 weeks ago
Dear V4506GOjasonv, My great appreciation for sharing your wonderful review on Trip Advisor. It’s an honor for us to read several wonderful points that you have mentioned regarding to the hotel and that you had a superb Artotel experience. It has always been the mission & core values of Artotel Group, to serve our guests at our best and exceed their expectations through bespoke service. I am proud of my team whom have gone an extra mile and made your experience special. Artotel Sanur would love to welcome you back to this beautiful island for another distinctive experience. We Heart You Dayu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne D wrote a review Feb 2024
Wurtulla, Australia6 contributions
We have visited this amazing hotel for lunch and were very impressed with the modern architecture and the friendly staff! Thank you Lollipop and Bams for great laughs and excellent service. We came the next day for a foot reflexology with Koming and Krisna. I can honestly say it was the best reflexology I have ever experienced! Love this place. We will be back!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Make sure to book in or you will miss out. They are popular!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 3 weeks ago
Dear G1575RJanned, My great appreciation for sharing your wonderful review on Trip Advisor. It’s an honor for us to read several wonderful points that you have mentioned regarding to the hotel and that you had a superb Artotel experience. It has always been the mission & core values of Artotel Group, to serve our guests at our best and exceed their expectations through bespoke service. I am proud of my team whom have gone an extra mile and made your experience special. Artotel Sanur would love to welcome you back to this beautiful island for another distinctive experience. We Heart You Dayu
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sharon R wrote a review Feb 2024
2 contributions
Trisna and Koming are you very beautiful, they gave us an excellent afternoon. The experience was very special, the girls were very professional . The girls were very friendly with vibrant personalities. I would highly recommend this spa to travellers in Bali .
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Dayu Trisna Wulandari, Other at ARTOTEL Sanur
Responded 3 weeks ago
Dear shaz395, We were delighted that you enjoyed your dinner with us and that you were particularly pleased with our property. Your encouraging compliments are certainly appreciated. Thank you once again for your valuable feedback. We HeART You, Dayu Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹5,302 - ₹8,202 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliDenpasarSanur
NUMBER OF ROOMS
89
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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ARTOTEL SANUR (Bali) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ARTOTEL Sanur
Which popular attractions are close to ARTOTEL Sanur?
Nearby attractions include Sanur Beach (0.2 km), SOS from the Deep (0.2 km), and Cemara Beach (0.3 km).
What are some of the property amenities at ARTOTEL Sanur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at ARTOTEL Sanur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ARTOTEL Sanur?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at ARTOTEL Sanur?
Yes, free parking is available to guests.
What are some restaurants close to ARTOTEL Sanur?
Conveniently located restaurants include Warung Kecil, Warung Anna, and Soul in a Bowl.
Are there opportunities to exercise at ARTOTEL Sanur?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Does ARTOTEL Sanur have airport transportation?
Yes, ARTOTEL Sanur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ARTOTEL Sanur?
Yes, dry cleaning and laundry service are offered to guests.
Does ARTOTEL Sanur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.