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Park Hotel Nusa Dua

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Park Hotel Nusa Dua
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308 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Sydney, Australia
Reviewed 27 February 2011

The location is up on the hills, it is cooler there however very far away from everything and the main strip where the nice resorts e.g. Grand Hyatt etc are located. Upon checking in, we were told that we would be staying in a one bedroom suite, with a view. We had only booked a deluxe room through Wotif so...

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Helpful?
1Thank deannamichelle
BillVincent, Manager at Park Hotel Nusa Dua, responded to this review

Thank you for taking the time to give your feedback following your recent stay at Swiss-Belhotel Bay View. I apologise for the mix up when you arrived, your check in should have been handled better. I am sorry that the deluxe rooms are only a standard size and it is unacceptable to have stains on the sheets. I will follow...

Perth, Australia
Reviewed 26 February 2011

WE stayed at the swiss-bell because of the affordability but were amazed uppon arrival at the standard of our rooms - really beautiful! We booked 2 rooms because of our children, but were upgraded to a deluxe + studio which are attached- we were very impressed. We have 2 small boys 7 & 8 who loved the pools. Not a...

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Helpful?
Thank ptbotha
Singapore, Singapore
Reviewed 13 February 2011

The hotel was ok . The rooms were supposed to be deluxe but were the most standard rooms. i think the hotel concentrates more on its villas. The rooms were very small and not sound proof. Also there is no free wi-fi and this really hinders the stay. Does not have good connectivity to the happening beaches except for once...

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Helpful?
1Thank aks73
SURYADI, Manager at Park Hotel Nusa Dua, responded to this review

Dear Reviewers Thank you very much for your staying with us..we're sorry to hear that there where some experiences does not match with your expectation during your stay with us. But we want to explain to you too in regards of pick up airport ,,, we have air port pick up every time the guest need and we provide shuttle...

bali
Reviewed 31 January 2011

The rooms are far beyond expectation. Lift has bad smell. The breakfast is terribbly bad and the two girls staffs at breakfast are really not friendly. They charged young kid for breakfast of a lil girl who's just turning 6 and the breakfast is so terrible. We didn't even spend 10 mins for it and left. The view is good....

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Helpful?
1Thank adogolfpunkBali
SURYADI, Manager at Park Hotel Nusa Dua, responded to this review

Dear Reviewer Thank you for chosing us for your stay and thank you too for your constractive comments that you have given. While we do apologies for not having lived up to your expectation, we really appreciate with all the detail comments..and we will pay attention on that ..and we are going to work on each point noted ..thank you...

Brisbane, Australia
Reviewed 25 January 2011

We stayed at the Swiss Belhotel Bay View during the early January (peak) period. It was a really enjoyable stay and given the bad reviews we had seen prior to our arrival, we were very pleasantly surprised. We booked a 2 bedroom apartment and they are exceptionally good sized with a full kitchen, dining and lounge area which is wonderful...

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Helpful?
1Thank TeamWalters2
SURYADI, Manager at Park Hotel Nusa Dua, responded to this review

Dear Reviewer Thank you very much for choosing Swissbelbayview for your stay and taking the time to put some comments on tripadvisor, And we are very impressed by your comments and we will passed to our staffs ,and we take great concern to your negative comments too ,we are planning to make some refurbishment especially our building . we now...

Hong Kong, China
Reviewed 6 January 2011

Recently, Me & my family booked 5 villas with this hotel for 6 days & the experience was terrible, frankly speaking, the villa is quite acceptable with a nice private swimming pool, and that's the only good thing about this hotel, Ready for the thumb-downs? -They never change the bed sheet for our entire stay -The toilet doesn't flush too...

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Helpful?
2Thank jtsai815
Mutikoa, Hotel representative at Park Hotel Nusa Dua, responded to this review

Dear reviewer, Thank you for your email. We are sorry that we could not match your expectations. All your comments had been passed to the staff and we will make sure that this never happen again. For your information we change the bed sheets everyday, unless our guests decide to help the environment by putting a tent card saying that...

Perth
Reviewed 6 January 2011

My husband and I regularly go to Bali and were disappointed with this hotel in every sense. We booked a ‘Deluxe’ room which appeared pleasant from the websites. This room was not deluxe and we felt very deceived - The room was so tiny with no space to put luggage and views of a tiny locked service balcony with 3...

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Helpful?
1Thank LJBPerth
Mutikoa, Hotel representative at Park Hotel Nusa Dua, responded to this review

Dear Reviewer, Thank you very much for your feedback. We are really sorry we could not match your expectations. All your comments has beeen passed to our staff and we take great concern of your complaints. It is true that our location is not right on the beach and not in the middle of Kuta area but that make us...

Shanghai, China
Reviewed 2 January 2011

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Helpful?
1Thank Alyson H
Mutikoa, Hotel representative at Park Hotel Nusa Dua, responded to this review

Melbourne, Australia
Reviewed 7 December 2010

How on earth this hotel is rated 4 stars? Does blocked shower, blocked sink; torn old towels, faulty air condition, poor service, poor facility and metal wire in your food qualify for 4 stars? This hotel has ruined my holiday and I would not recommend to any one even for free stay.

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Helpful?
2Thank ribra0
Mutikoa, Hotel representative at Park Hotel Nusa Dua, responded to this review

Dear reviewer, We are really sorry we could not match your expectations during your stay. We wish you would have shared with us your complaints so that we could have, i am sure, found an agreement and make your stay more enjoyable. We hope that you will give us another chance in the future to prove you that we are...

Bogor
Reviewed 23 November 2010

Stayed there for only 1 night but had a great time. Got the apartment room on 2nd floor, it was nice but a little small than I imagine, but still nice. The room was provided with cable TV, big mirror, really nice and clean bed, a balcony, and a shower bathroom. I got the room for about $60 (IDR 545.000)....

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Helpful?
Thank radenayu
Mutikoa, Swiss-Belhotel representative at Park Hotel Nusa Dua, responded to this review

Dear reviewer, We are really happy to hear that you enjoyed your stay with us. We are also very proud that you highlight our staff honesty as we have a very strict policy of integrity and honesty in our hotels. Thank you very much to have shared this with other potential guests. Best regards Thomas Colbert Regional Operation Executive Swiss-Belhotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a hilltop in the popular precinct of Nusa Dua, Park Hotel Nusa Dua, Bali is the perfect sanctuary for relaxation and just a 10-minute drive from Ngurah Rai International Airport. Overlooking views of the Tanjung Benoa Bay, its 151 guestrooms and suites are perfect for family getaways providing the expansive space a family requires and the perfect private space that couples long for. The resort also has 35 one-bedroom and 4 two-bedroom villas; each with a private swimming pool and a small garden. Other leisure and business facilities include a rooftop dining restaurant, bar, gymnasium, business centre and function rooms. ... more   less 

Additional Information about Park Hotel Nusa Dua

Address: Jl. Kebo Iwa | Taman Mumbul, Nusa Dua 80362, Indonesia (Formerly The Bali Bay View)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: ₹ 5,517 - ₹ 8,514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Nusa Dua 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Swiss-Belhotel Bay View Hotel Benoa
Park Hotel Nusa Dua Bali
Hotel Style:
#31 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel Nusa Dua staff and other travellers.
2 questions
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Questions? Get answers from Park Hotel Nusa Dua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in higher floors”
 of 5 bubbles sundara, 30 Oct 2016 | Read review
“best views, infinitypool”
 of 5 bubbles 532babag, 16 Sep 2016 | Read review
“if you can get one of the private villas it is definitely worth any additional.”
 of 5 bubbles O2431SYandream, 13 Apr 2016 | Read review
“Park View and Bay suites have great views. Standard rooms small and view of aircon units!”
 of 5 bubbles tac1006, 11 Apr 2016 | Read review
“Pay extra for a suite room and request ocean views.”
 of 5 bubbles 441juliannes, 21 Mar 2016 | Read review
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