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Park Hotel Nusa Dua

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Park Hotel Nusa Dua
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306 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Reviewed 2 days ago NEWvia mobile

I had lost my gold necklace (43gram) in my room.It's a heritage from my great great grandmother. So it's very priceless for me.it was the most saddest moment in my life. After i had spoken & prayed together with the GM,I got my necklace back after a few days.I very much appreciated what they had done to me. Thank you...

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Helpful?
Thank CoolSZBoy
Bombay
Reviewed 31 October 2016

The hotel overlooks the Benoa Bay and has some stunning views in the early mornings and evenings. The rooms have minimalist style furnishings, but very comfortable. The staff are extremely friendly and helpful, ready to reach out and help you any time of the day.

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Helpful?
Thank sundara
Management response:

Indeed the hotel located on the hilltop of Taman Mumbul overlooks Benoa harbor with the new toll road over the water fully lit at night. We thank you for your generous comments and look forward welcoming you again but this time in our newly renovated Park Villas.

Singapore
Reviewed 16 October 2016

We stayed for 2 nights in one of the single room villas, & the stay was almost perfect. Apparently the place has had a change of owners a few times, but the current brand (Park Hotel) is definitely keeping it well. The aircon in the villa wasn't working very well, & it was warm at times. Staff members are extremely...

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Helpful?
Thank esquimalsg
Management response:

Indeed FAIR comment and we thank you for your sharp observation which is much appreciated. Since being managed by Park Hotel Group recently we have been undergoing soft refurbishment which includes replacing larger capacity air conditioning units in all Villas and now in the process of completing Club Lounge facilities. Our location is a little secluded from the hustle &...

Jakarta, Indonesia
Reviewed 16 September 2016

I brought several friends and booked 3 rooms. Before i summarize my experience in bullet points, i've lived in this hotel 3 years ago, before it changed its name to Park Suites Nusa Dua Hotel. It used to be Swiss-Belhotel before Bali Bay View before its current name. You won't believe the excitement the moment you step off your car....

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Helpful?
Thank Baba G
Management response:

Dear Baba Terima Kasih ....Very accurately described the transition of our re branding to Park Suites & Villas which is still an ongoing exercise and due completion by end year, by which time we will strive to rectify our all round service standards and our Food & Bevarage concept is also under review. Its evident through several reviews that the...

Reviewed 14 September 2016 via mobile

good place for relax. Simply breakfast but nice, affordable prices. All staff are friendly and helpful. The ribs was yummy with big size made me 'die'. the cocktails was refreshing, beer feast only 10$ for 4 bintang beer. especially Sugi the barman thank's for the attention me and my wife. We love you all see u next time

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Helpful?
Thank Revolution13
Management response:

Thank you for highlighting that Park Hotel Nusa Dua is an affordable choice located slightly out of tourist belt area."Sugi the Barman" will be rewarded for your special mention for making both your stay memorable.

Cebu, Philippines
Reviewed 11 September 2016 via mobile

Not worth the stay, personnel not friendly and helpful especially the people in the front desk name "Wie" unprofessional, no customer service. Complains are not well entertained by the manager. Place is far away from the city.Food is not good. Rooms are okay for the price. Internet connection is not okay on all areas.

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Helpful?
Thank Judy C
Management response:

Dear Ms Judy Chua Our following persistent effort to contact you is an indication of our genuine intention to ensure that we take your complaint seriously, rest assured that necessary action has been taken to ensure that such incident does not reoccur. At this stage we register our sincere regrets on the unprofessional attitude that you have been subjected to....

Singapore, Singapore
Reviewed 31 August 2016

Good service rendered from all the staff including GM, Mr Aru and team at PHND. 1 bedroom suite and villas are nice. Bathroom condition and food qualty can be improved. Beautiful area for BBQ dinner function at MoonSun Restaurant. Adore the pools at the hotel. Location - good place to relax and very near to town area for local massage.

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Helpful?
Thank Sandmax74
Adminbbv, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Sandmax 74, Thank you for your generous positive feedback which is much appreciated. We are currently reviewing our Food & Beverage concept, and will be incorporating major changes shortly. Best Regards, Aru Santhiran

Sydney, Australia
Reviewed 30 August 2016

Very good accommodation, great value for money , good food and very friendly and helpful staff. A big thank you to Ngurah who took good care of me and my family.I really recommend this place ! We had a really great time!

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Helpful?
Thank _celloguzzo
Adminbbv, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Celloguzzo, Your wonderful compliments has been conveyed to Ngurah, and he will be rewarded for his hospitality for making your holiday a memorable one. Thank You. Best Regards, Aru Santhiran

Reviewed 29 August 2016 via mobile

Nice hidden hotel and villa at the top of Nusa Dua Hill, very good location for traveler who want peace and quite, the hotel is near to highway, it just need 20-30 minute with no traffic jam from airport, for traveler who like spa, the hotel front office staff recommend a very good spa near to hotel with free pickup...

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Helpful?
1Thank erico340
Adminbbv, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Erico, We are delighted to hear of your description on the location of our resort which is perched on the hilltop in Nusa Dua overlooking the Benoa harbor. We regret that our own spa and gym will only be ready by year end, but we are please to hear of our recommended venue met your expectation. Best Regards, Aru...

Reviewed 28 August 2016 via mobile

I was here for a weekend meeting trip. Great to know about this part of discovery - Park hotel :) the welcome is warmth and delightful where most of staff is trying their best to ensure check in is speedy. Meeting room is reasonably spacious and wifi in the hotel is good whichever location you are in the hotel area....

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Helpful?
1Thank Kaki M
Adminbbv, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Kaki M, We thank you for your positive comments about our resort, and its a pity that you only had a short stay and should you plan to return for a holiday please allow us play host again. Best Regards, Aru Santhiran

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on a hilltop in the popular precinct of Nusa Dua, Park Hotel Nusa Dua, Bali is the perfect sanctuary for relaxation and just a 10-minute drive from Ngurah Rai International Airport. Overlooking views of the Tanjung Benoa Bay, its 151 guestrooms and suites are perfect for family getaways providing the expansive space a family requires and the perfect private space that couples long for. The resort also has 35 one-bedroom and 4 two-bedroom villas; each with a private swimming pool and a small garden. Other leisure and business facilities include a rooftop dining restaurant, bar, gymnasium, business centre and function rooms. ... more   less 

Additional Information about Park Hotel Nusa Dua

Address: Jl. Kebo Iwa | Taman Mumbul, Nusa Dua 80362, Indonesia (Formerly The Bali Bay View)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: ₹ 5,513 - ₹ 8,576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Nusa Dua 4*
Number of rooms: 152
Reservation Options:
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Also Known As:
Swiss-Belhotel Bay View Hotel Benoa
Park Hotel Nusa Dua Bali
Hotel Style:
#31 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel Nusa Dua staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms in higher floors”
 of 5 bubbles sundara, 30 Oct 2016 | Read review
“best views, infinitypool”
 of 5 bubbles 532babag, 16 Sep 2016 | Read review
“if you can get one of the private villas it is definitely worth any additional.”
 of 5 bubbles O2431SYandream, 13 Apr 2016 | Read review
“Park View and Bay suites have great views. Standard rooms small and view of aircon units!”
 of 5 bubbles tac1006, 11 Apr 2016 | Read review
“Pay extra for a suite room and request ocean views.”
 of 5 bubbles 441juliannes, 21 Mar 2016 | Read review
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