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Mercure Bali Nusa Dua

Agoda.comUS$ 49*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 66*
US$ 49*
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US$ 50*
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Mercure Bali Nusa Dua
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696 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Bali Nusa Dua
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Showing 495: English reviews
Reviewed 19 March 2017 via mobile

Hi every one. We have had 14 fantastic days in Bali. We would particularly highlight this hotel. We have traveled a lot and evaluate this hotel in its own class, related to cost, staff, service, cleanliness, friendliness, fitness, location, availabilty 24/7, the culinary at the restaurant, the atmosphere. In short terms, outstanding in all parameters. A great thanks to all...

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Helpful?
Thank Henrik P
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Henrik P Thank you for wonderful feedback. It is great to hear that you had a wonderful time in Bali and memorable stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Melbourne, Australia
Reviewed 19 March 2017 via mobile

This is a great hotel for the price we paid , beautiful gardens , great pool area. Lovely and plentiful selection at breakfast you couldn't fault it. The shuttle service is great to Bali collection and beach and the staff will help you out getting to local places when taxis not available. All up we had a very pleasant stay....

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Helpful?
Thank bish023
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear bish023 Thank you for wonderful feedback. It is great to hear that you had a wonderful time in Bali and memorable stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

DLF, Gurgaon
Reviewed 17 March 2017

Travelling alone for the first time i was worried about my hotel stay. The minute I stepped in to Mercure Bali I was greeted with warmth that stayed with me right till my last day spent in the hotel. The staff is excellent and friendly, the room comfortable. I was staying on the 3rd floor pool facing room and had...

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Helpful?
Thank Ritu R
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Ritu R, Thank you for wonderful feedback. It is great to hear that you had a wonderful and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay here with us start from the cleanliness in the room and friendly and helpful staff constantly. I will surely pass...

Melbourne, Australia
Reviewed 14 March 2017

Picked up this week deal through a travel agent and even though when we arrived the travel agent had not passed on our booking the staff were great to get us the upgraded pool side deluxe room. The grounds and facilities are amazing and the staff are great and friendly. Loved having the buffet breakfast (great choices) then lounging by...

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Helpful?
Thank Mat G
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Mat G, Thank you for wonderful feedback. It is great to hear that you had a wonderful and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay here with us start from the room upgrade, facilities, friendly and Amazing staff, breakfast and and shuttle service. I will...

Malang, Indonesia
Reviewed 8 March 2017

We were there for a wedding, I didn't personally book this hotel. I gave it 2 stars because they upgraded my room because I am a Platinum Accor Le Club member. The rooms were not maintained, they have cracks and broken furniture here and there, I have personally showed this to one of your colleagues. The insects in the rooms,...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Ivander A
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Ivander A, Thank you for your feedback. I am sorry to hear that our services specially on customer service had let you down and didn't meet with your expectations. Please be rest assured that it was not our normal practice and far from our standard specially for our Accor Platinum Member. And also, we will take a serious actions...

Reviewed 8 March 2017

Beautiful and comfortable hotel. We are given ground floor room over-viewing the garden. The room was clean and very comfortable. The hotel staff speaks fluent English and very helpful. Breakfast was great with various choices. My girlfriends and I like most the egg-station. The swimming pool was big and clean. Hotel provides free shuttle service to Bali Collection and Nusa...

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Helpful?
Thank Mah C
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Mah C, Thank you for wonderful feedback. It is great to hear that you had a wonderful and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay and you also loved the rooms , breakfast and swimming pool. I will surely pass this wonderful feedback to them...

perth
Reviewed 6 March 2017

We loved Mercure Nusa Dua! Set in lovely gardens with quiet surroundings. Excellent friendly check in. Room was clean and comfortable as was the bed and pillows(extra pillows request answered lightening fast) Airconditioning was very efficient. Many reviews complained about the toilet/bathroom/basin set up but we were more than happy with the huge shower set up. Found nothing wrong with...

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Helpful?
Thank romavan
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear romavan, Thank you for wonderful feedback. It is great to hear that you had a wonderful time in Bali and memorable stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Huddersfield, England, United Kingdom
Reviewed 5 March 2017 via mobile

Stayed at the mercure nusa dua Feb 2017, fantastic place to relax and recharge. Clean room, friendly helpful staff people constantly cleaning food very nice although limited menu any other review saying they had a horrible time here DONT BELIEVE.will come again next time I visit bali

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Helpful?
Thank Stephen W
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Stephen W, Thank you for wonderful feedback. It is great to hear that you had a wonderful and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay here with us start from the cleanliness in the room and friendly and helpful staff constantly. I will surely pass...

Reviewed 3 March 2017 via mobile

Beautifull and comfortable hotel surrounded by a huge garden situated in a resort area with security. Plenty of good warungs within 1km where you can eat Balinese food for less then 5 euro's. There is a free shuttle every 30 minutes to its private not so crowded beach where you can have beds and shadow without charge. And a coconut...

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Helpful?
Thank Diogo B
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Diogo B Thank you for wonderful feedback. It is great to hear that you had a wonderful time in Bali and memorable stay with us. We are happy to hear that our staff have provided their very best service during your stay here with us specially Desta. I will surely pass this wonderful feedback to them personally. It is...

Perth, Australia
Reviewed 3 March 2017

The layout of the hotel is very good on acres of lush gardens. The pool is excellent and found all the staff over the whole complex to be friendly and obliging. If seated in the lobby at any time and Edgard (one of the managers) was on duty he always made an effort to say hello and ask if we...

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Helpful?
Thank Maureen C
EdgardMBND, Front Office Manager at Mercure Bali Nusa Dua, responded to this review

Dear Maureen C Thank you for wonderful feedback. It is great to hear that you had a wonderful time in Bali and memorable stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located at Nusa Dua, close to the prominent Bali Tourism Development Corporation, Mercure Bali Nusa Dua has 201 rooms including 8 family rooms, a restaurant and bar, a fitness center and a unique swimming pool which is divided into two levels and connected by a waterfall. ... more   less 

Additional Information about Mercure Bali Nusa Dua

Address: Jl. Nusa Dua Selatan | Lot SW 03, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: ₹ 2,456 - ₹ 4,137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bali Nusa Dua 4*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Priceline, Agoda, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Mercure Bali Nusa Dua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Bali Nusa Dua
Hotel Style:
#22 On the Beach Hotel in Nusa Dua
#26 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bali Nusa Dua staff and other travellers.
24 questions
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Questions? Get answers from Mercure Bali Nusa Dua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a fourth floor room. So anytime there is tsunami, you don't need to go anywhere.”
moemoerizal, 7 Apr 2017 | Read review
“The room at the main building and top floor is good.”
Clueless279, 26 Mar 2017 | Read review
“Pool rooms are great.”
Q4336SOjons, 25 Mar 2017 | Read review
“Rooms are only comfortable for 2 Adults. Having an extra bed is not a good Idea”
Virrr777, 24 Mar 2017 | Read review
“I liked the room on the 3rd floor pool facing”
ritur2013, 16 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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