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Kawasan Wisata Nusa Dua BTDC, Nusa Dua 80363 Indonesia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 24/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Bali
Updated 24/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 63 hotels in Nusa Dua
Location
Cleanliness
Service
Value
Travellers' Choice
Offering a welcoming atmosphere where you can enjoy the island’s tropical splendor, Grand Hyatt Bali is a true reflection of a Balinese water palace, with 636 rooms featured in clusters of four villages, surrounded by waterfalls, landscaped gardens and lagoons set on 41-acre of lush tropical gardens. Naturally blessed with 650-metre stretch white sandy beach, the hotel has one of the most beautiful views of the Nusa Dua coastline. Enhance the holiday pleasure with our five swimming pools, as well as The Bay Club Fitness Centre and Kids Club. Moreover, Kriya Spa offers the discerning traveler an authentic Balinese healing experience with 24 luxurious spa villas for treatments and full day spa programs. Enjoy endless dining options with 5 restaurants and 3 bars, each offering a different experience and signature, spread across the hotel. Grand Hyatt Bali is within convenient distance from the airport, 12 km away or 15- minute drive by car; and 30 km away from the city centre of Denpasar or 30-minute drive by car. The hotel is strategically located close to Nusa Dua’s main destinations: BNDCC, a renowned convention centre is 5 minutes drive, Bali Collection shopping centre is just opposite our hotel, Bali National Golf is 5 minutes drive, and Waterblow is 10 minutes walk from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Poolside bar
Tennis court
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family
Languages Spoken
Indonesian, Malay
5429Reviews271Q+A100Room tips
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Jonsky_Ponsky wrote a review Today
Chatswood9 contributions11 helpful votes
A 5-star property, with excellent food, service and facilities. We thoroughly enjoyed the lagoon pool with waterslide and spent many afternoons lunching at the pool. The Japanese restaurant (only open limited nights) offered world class sushi and Japanese dishes and so we ate there twice. The service is attentive and friendly. The service extends to the beach which is quiet and picturesque.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dan D wrote a review Aug 2022
Melbourne, Australia11 contributions8 helpful votes
Hotel's Favourite
An exceptional, exclusive & beautifully-landscaped Resort. Ideal for both Couples & Families, because of its size and many seperate facilities. We booked the Club Access which included Breakfasts & Evening Aperitifs / Drinks, which essentially covered all meals. Main Restaurants are relatively expensive, but Casual Snacks & Bistro (Salsa Verde) represent good value for the exclusive location. The Grand Hyatt is a curated experience. allowing you to escape the crowds and provides great safety & peace-of-mind in its secluded Nusa Dua Location. The Beach in front of the Hotel is world-class, and again exclusive, with many lounge-chairs and handy serving staff for drinks or snacks. Nearby Blow Hole and other attractions (Bali Collection shopping) again insulate you from the full-on crowds & nuisance hawkers. (Some designated hawkers allowed in the Hyatt area, but they are not too much of a problem) Hotel rooms (Club Ocean View; 4th Floor is highly recommended) are excellent, although the bathroom/toilet was less than perfect in lay-out, and there was a slight odour throughout, but not terrible, esp. when door closed. Overall Hyatt Club Access is the way to go. Hotel services are all very good, e.g. Car to & from the Airport at ~US$25 is excellent value and provides a safe, easy, bespoke experience. Had a very enjoyable 14-night stay, and the ideal break as we only wanted isolation, great food/amenities and total relaxation. 10-out-of-10
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded 4 weeks ago
Dear Dan D, Thank you for your wonderful review of Grand Hyatt Bali. We are delighted to hear about your pleasant experience with us. It is wonderful to learn that our commitment to sustained excellence is appreciated. Our premium location has made our resort an excellent destination for both business and travel leisure with our world-class facilities and services for a tranquil Bali retreat. One of the most popular facilities in the resort is the Grand Club Lounge that offers complimentary daily breakfast, complimentary afternoon and late evening non-alcoholic beverages & snacks and evening beverages with canapés/aperitifs for our guests with club access. Thank you once again for sharing your experience with us and we all look forward to your return visits soon. Best regards, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mokson11 wrote a review 3 Oct
Liverpool, United Kingdom5 contributions
Had to change rooms TWICE, first due to the CLEANLINESS, very dusty and overall had looked run down, second due to broken items, fixtures and fittings and Brown tap water! The Duty Manager Eni was very helpful and did push to upgrade us but unfortunately it had already left a bad taste. Breakfast didn't have enough variety unfortunately considering it was buffet style breakfast. We visited a few of the restaurants at the hotel, the Japanese, Italian and Indonesian. Very mediocre yet exceptionally high priced. Didnt find the food value for money and as a result wandered to nearby restaurants for lunch and dinner. There was the same entertainment each night at the Indonesian restaurant and the same live band playing the same songs every night. Again, spent our time venturing out elsewhere for our evening entertainment. We were curious what meals were offered at the hotel next to Grand Hyatt and it appeared similar meals had their tax and service charge included unlike our hotel making it overall cheaper to eat elsewhere. The beach... Was beautiful. Very well maintained, clean and serene. The pools were great and was quite spectacular with the beauty of the grounds itself. Overall, would prefer to stay elsewhere next time.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ricnfurter wrote a review Sep 2022
1 contribution
At each end of the Grand Hyatt's beach path, there is a gate. But once inside those gates, there's barely a reason to leave if you have decided to have the easiest, least authentic experience of another country you can have. That was what we wanted with our 4 and 6 year old children. The pool. I have never seen a pool like it: it has tunnels, bridges, 2 waterslides (1 big and 1 small) and endless space. There is quick, good poolside bar service with $11AUD cocktails (as of Sep, 2022), and pretty good food. There were 2 other pools that we didnt even get to in our 7 night stay. The kids club runs some great events and some passable ones. The "learn to swim like a mermaid" was the best one by far. However, if you want an "adventure kids club", i think you need to go elsewhere. This one is like a mostly outdoor daycare centre with foozball, basketball and a few other bigger kids activities. The suite we stayed in was magnificent, and the balinese pools we had views of from our balcony were wirth the extra we paid. Aircon worked almost too well. If you don't leave, but eat at all the restaurants there, you'll eventually get bored of the choices, probably after 5 nights if you have kids. You can hire bikes for $6AUD which make accessing a snorkelling area really easy, and the beach was in amazing condition while we were there. The snorkelling 2kms up the beach was surprisingly good. I think theyre doing some artificial reef restoration and its brining the fish back.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eliza0809 wrote a review Sep 2022
Sydney, Australia1 contribution
Our first trip to Bali & Grand Hyatt Nusa Dua exceeded expectations, food was exceptional, ammenities were great & the service from all staff encountered was impeccable with special mention to Pariyatna & his team at the Poolside bar, Pari’s warm nature & attentive service made our stay that little more special, Thank you 🙏 A destination I would highly recommend from romantic getaways to families with young or older children alike, there is something for everyone. A ⭐️⭐️⭐️⭐️⭐️ experience!
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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QF1WORLD wrote a review Sep 2022
Sydney, Australia82 contributions70 helpful votes
Stayed 4 nights at their club room. Room and bed is good size and comfortable for 2 adults and two kids. Bathroom also good size with separate bathtub and shower. Room is overlooking the lagoon and very relaxing atmosphere. The club lounge is big and has plenty of offerings during cocktail hours. It is surrounded by the lagoon which is nice. However, it is humid especially during the day as it is an open air area and no airconditioning. The kids loves the main pool, I enjoyed the quite and exclusive club pool. The beach also just a walk away and its fairly clean and not so many people. Breakfast at the restaurant is nice, a bit crowded but they manage well. Food selection is extensive and quality food. The resort area is big and very nice atmosphere throughout. Will stay here again
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded today
Dear QF1WORLD, Thank you for taking the time to share your review. We are delighted to learn that you and your family had an enjoyable experience with us and that our overall service and facilities contributed to your memorable family vacation. We all look forward to the pleasure of welcoming you and your loved ones back again and hope we will have the opportunity of creating more memories. Warm regards, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fharykristiono wrote a review Sep 2022
1 contribution
Hyatt hotels need improvement so they are not understaffed, so that they respond more quickly and care more about guests. This is understandable because after the pandemic in Bali, but hotel management must immediately improve to restore Hyatt hospitality standards.
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded today
Dear Fharykristiono, Thank you for taking the time to share your review. We value your gift of feedback as it allows us to ensure we remedy as many shortcomings as possible and review our operations for continuous improvement. We trust that this experience will not deter you from choosing the Grand Hyatt Bali and hope you will give us another opportunity to exceed your expectation. Best regards, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
apwithane wrote a review Sep 2022
Singapore, Singapore105 contributions54 helpful votes
Room: My room was nice but there were serious drainage issues. First my shower wouldn't drain and flooded the bathroom then when they fixed it I started getting REALLY foul smells from it. It was really bad. Luckily I was there for a conference and just used the room to sleep n shower. Many other conference goers didn't have a positive experience. I heard issues around mosquitoes and room cleanliness. Feedback: The GM (Morissher Loduwijk) sent me an email asking me for my feedback. I wanted to explain my circumstances but he didn't bother to reply to my email or have a member of staff look into it. With lots of other options in Nusa Dua, I'd consider the Westin, St Regis, Ritz Carlton, Laguna or other properties as an alternative.
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Date of stay: September 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded today
Dear Apwithane, Thank you for taking the time to share the specifics from your visit. I regret to learn that your recent experience was not satisfactory. Please accept my sincere apologies for the inconvenience that you encountered. This is certainly not indicative of what we strive for at Grand Hyatt Bali and I will be sure to review with the team. Again my apologies for the disappointing stay and hope we can turn this around on your next visit. Sincerely, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
darrenashley2022 wrote a review Sep 2022
1 contribution
Stayed a week in the Hyatt Bali. Was a great place for families. Had a young child with us and she loved the pools. We took the option of the Club access and the breakfast was good. It's an American breaksfast with an egg station, bacon, sausages, (No beans though). Plus there was pastries, pancakes, Pho and the usual yoghurts, cereal etc. In the evening there was canapes and beer/wine. The best part of the stay was the service at the pool bar. The food was good, not over priced and our main pool bar waiter Surya was outstanding. So polite, so attentive, always smiling. He is a very good ambassador for the Hyatt brand. We would return and hopefully meet Surya again :)
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Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded today
Dear darrenashley2022, Thank you for sharing your review. We are immensely grateful of your remarks and delighted that Surya and the team’s efforts have made your stay a memorable one. I appreciate you noting the sincere hospitality of Surya. It is also a delight to learn that you liked our Grand Club lounge, the breakfast, and the Pool Bar. The team and I look forward to hosting you again for another amazing stay. Best regards, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jensbertelsen wrote a review Sep 2022
Istanbul, Turkey410 contributions22 helpful votes
+1
Stayed 3 nights at this property with a large group of friends for an event. In short they stay was a disappointment and there are better options to choose from. I would go so far and state, that the only Grand about the Hyatt is the size of the property. It is in need of a serious refurbishment of the interiors to be par with like minded properties, rooms look old and outdated. On the positive note the beach is very nice and so are the large landscaped areas. Most of staff in F&B areas are struggling to understand English, assume the re-hiring after pandemic lock down is a challenge. Most annoying points where run down AC not working as per modern standards, hot & cold taps not mixing temperature properly etc. Will I return, no, got better options to choose from.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Bali, General Manager at Grand Hyatt Bali
Responded 5 days ago
Dear Jensbertelsen, We regret to hear that your recent stay was less delightful that it was expected. Please accept my sincere apologies for the inconvenience that you experienced. We value your gift of feedback and do rest assured that we are committed to work through our guest feedback to ensure continuous improvement. We trust that this atypical experience will not deter you from choosing Grand Hyatt Bali and hope you will give us another opportunity to exceed your expectation. Sincerely, Amrit Gurung Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$156 - $188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt bali hotel nusa dua, grand hyatt nusa dua, hyatt nusa dua, bali grand hyatt, grand hyatt hotel bali, nusa dua hyatt
LOCATION
IndonesiaBaliNusa Dua PeninsulaNusa Dua
NUMBER OF ROOMS
636
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Frequently Asked Questions about Grand Hyatt Bali
Which popular attractions are close to Grand Hyatt Bali?
Nearby attractions include Museum PASIFIKA (0.5 km), Devdan Show (0.3 km), and Nusa Dua Beach (0.05 km).
What are some of the property amenities at Grand Hyatt Bali?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Bali?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Bali?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hyatt Bali?
Conveniently located restaurants include Coco Bistro Bali Collection, Ocean Asian Cuisine Restaurant, and Kekeb Restaurant.
Are there opportunities to exercise at Grand Hyatt Bali?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Bali have airport transportation?
Yes, Grand Hyatt Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Bali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Bali?
The staff speaks multiple languages, including Indonesian and Malay.