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All reviews salsa verde garden cafe kriya spa grand club lounge pasar senggol day bed luxury escapes package japanese restaurant ocean view private beach beautiful resort large hotel kids club great beach beach front hotel grounds low tide
we stayed 3 nights. on the first day I stayed in a sofa room and my bathroom still smelled bad. I called to the front office but after that there was no one in my room. I am very disappointed and I will not return...More
Upon arrival we were greeted with traditional music of Bali, a cold towel, and a refreshing drink at the lobby. Balinese art is all around. The hotel grounds are expansive with gardens, pathways of bridges, and the relaxing sounds of waterfalls. Excellent to see ducks,...More
2 Thank Gracie707
Response from GrandHyattBali, Grand Hyatt Bali Team at Grand Hyatt BaliResponded 7 September 2018
Greetings from Grand Hyatt Bali,
Thank you so much for taking the time to share your review on your recent visit to Grand Hyatt Bali.
It is with customer feedback that we are able to assess our level of performance and identify areas...More
Beautiful grounds and lovely staff on the ground but this hotel is sadly let down by their management. There was a misunderstanding in relation to our booking. Sadly management were determined to put all the blame on us regardless of the evidence to the contrary,...More
This hotel is perfect, the staff are very attentive and the grounds are immaculate and would normally deserve a 5 rating, however whilst we were there the International Monetary Fund annual conference began and we felt as though we were second class citizens we were...More
Was badly injured to un maintainced pool which was very badly chipped tile but the buffet breakfast was decent size and very nice we also add to be upgraded to junior suite as first was very dirty and smelt like cigarettes inside
Response from snezhaivanova | Reviewed this property |
We tried a lot of local restaurants,away from Bali Collection. all good.Much cheaper,excellent food,nice people,they give you free drinks, free appetizers,free pick up and lift to Hyatt.About 20-30 min walk.They can do a... More
We tried a lot of local restaurants,away from Bali Collection. all good.Much cheaper,excellent food,nice people,they give you free drinks, free appetizers,free pick up and lift to Hyatt.About 20-30 min walk.They can do a disvount if you ask,too.Its been some time since we've been there i am not sure about the name.i think it was Kakatoo.Try any of them .They are all good,don't worry for having any stomach problems,you won't have.Enjoy
Pool towels are no charge and they allow you to take 2 as we use one as a headrest / pillow on the loungers . Always plenty available . You will need hotel towels to use the loungers on the beach area fronting the hotel... More
Pool towels are no charge and they allow you to take 2 as we use one as a headrest / pillow on the loungers . Always plenty available . You will need hotel towels to use the loungers on the beach area fronting the hotel
Gym is air conditioned and under main reception area, large and spacious with treadmills etc . There Is also a change room with lockers and showers with towels provided all very clean and well serviced by the staff.