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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4175)
Pool & Beach (889)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Hot Escape Deal: 20% Off
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Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Hot Escape Deal: 20% Off
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,547)
There are newer reviews for The Laguna, a Luxury Collection Resort & Spa
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2,824 results
Traveller rating
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1,956
562
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68
45
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All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
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1,151 - 1,155 of 2,824 reviews
Reviewed 22 May 2015

Do yourself a favour and book this hotel! Beautiful hotel. Better than ever expected. Amazing. Nusa Dua area is definitely the place to stay in Bali. Rooms are spacious, clean and well presented. The hotel gardens are absolutely beautiful. The hotel staff were amazing, so...More

Thank watercat1993
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 25 May 2015

Dear iwatercar, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing your memorable and enriching experience on TripAdvisor and that you love many areas of our resort. The entire of The Laguna Family is looking forward to welcome you...More

Reviewed 21 May 2015 via mobile

The Laguna is a beautiful hotel with lots of facilities. Having stayed in Ubud first, I found Nusa Dua quite claustrophobic generally but can't fault the hotel itself. It was more pricey than we were hoping for so ventured out along the beach front for...More

2  Thank Thehappycouple2014
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 25 May 2015

Dear Thehappycouple2014, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that you enjoyed your...More

Reviewed 21 May 2015

We just got back on the weekend after spending two weeks at The Laguna with my 16 month old. Service - everyone is so lovely. I didn't come across one rude staff member. The concierge are so helpful. Need a taxi? No problem. Need to...More

3  Thank devine-brisbane
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 25 May 2015

Dear devine-brisbane, Warmest wishes from The Laguna Resort & Spa! Thank you for taking your precious time to writing on TripAdvisor! It’s pleasing to learn that you have a most relaxing and comfortable stay with us and that happy with hotel grounds, room, cuisine and...More

Reviewed 21 May 2015

The pools are wonderful, so many to choose from. The complimentary coffee (iced and normal) is a nice touch delivered to the room. We had a lagoon access room but only used the access once, as there are so many pools to choose from and...More

2  Thank TravellingNicole72
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear PerthAussieFamily, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for residing with us we appreciate for taking your time to writing on TripAdvisor. It is a great pleasure to read your favorable review and learn that you had memorable...More

Reviewed 20 May 2015

I'm an extensive south east Asia Traveler and i'm now fully convinced that this is the ONLY resort i will come back to on my future trips to Bali in the Nusa Dua area. I can't say enough about the staff's close attention to detail....More

3  Thank Chris G
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 22 May 2015

Dear Chris G, Warmest greetings from The Laguna Resort & Spa! It was a pleasing to learn that you had a relaxing and peaceful stay with us and that you love the hotel ground, room and service from the moment you arrive until departure. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$ 160 - US$ 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 160 - US$ 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4175)
Pool & Beach (889)
Room & Suite (834)
Dining (292)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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Lottie-lashes
25 April 2018|
Answer
Response from Suzadav | Reviewed this property |
Hi there did not appear to be any restrictions on floats when we stayed earlier this month. I would recommend you do take mosquito spray as the gardens are really lush and green and we did get bitten in the evening by the... More
0
Votes
LouLou2013
21 April 2018|
AnswerShow all 3 answers
Response from lawrencejg2015 | Reviewed this property |
Excellent place for dinner. Remember to eat after 9pm - just check with the beach restaurant about what time they stop serving dinner. It can be quite humid until later in the evening. But I do remember that it cools down... More
0
Votes
Alvin Y
8 April 2018|
Answer
Response from lawrencejg2015 | Reviewed this property |
So the Laguna is a 5* property, part of Starwood Group. Whether or not you are allowed to add a 3rd person to any given room - contact the hotel directly. Most properties allow 2 people in a room + your kids (within... More
0
Votes
Room Tips
"I would always recommend a pool access room."
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"Every room type is very good (we have tried almost all (Villas are worth it)"
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"They have rooms directly accessing the pools, if you like."
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"garden view"
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