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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Benoa 80363 Indonesia
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About

#11 of 60 hotels in Nusa Dua
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Travellers' Choice
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, The Laguna, a Luxury Collection Resort & Spa, Nua Dua, Bali boasts panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant and Cornerstone featuring a wine room with a unique setting for private dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Canoeing
Tennis court
Water sport equipment rentals
Billiards
Entertainment staff
Evening entertainment
Table tennis
Children's television networks
Kids pool
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Private beach
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family
Languages Spoken
English, Russian, Chinese, Indonesian and 1 more
Hotel links
Special Offer:Earn points toward free nights.
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Tracey W wrote a review 19 Feb
Delray Beach, Florida53 contributions31 helpful votes
This hotel is gorgeous and the staff are just incredible! The food has been amazing at all three restaurants we have tried and the grounds and pools are sparkling clean and so beautiful. Our room is also very comfortable (a studio) and we have appreciated the house filtered water, Indonesian fruits, and the traditional welcome treats. Housekeeping staff has been attentive and wonderful as well. The bathrooms are a great design too. I love that it is a separate room and that the door close all the way. Everything is perfect! We will be back again!
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Date of stay: February 2024
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Trip type: Travelled as a couple
Room Tip: The oceanfront walking path is ammmazing! You can walk all the way down the coast. It’s phenomenal
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 3 days ago
Dear traceywinnwellness, Thank you so much for your delightful feedback! We are thrilled to hear that you had such a wonderful experience at our hotel. It warms our hearts to know that you found our facilities, staff, and dining options to be exceptional. It's fantastic to hear that you appreciated the design of our rooms, including the separate and fully closing bathroom doors. We strive to create a relaxing and enjoyable stay for our guests, and your positive comments reaffirm that our efforts are making a difference. On behalf of The Laguna Team, we look forward to welcoming you back! Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne Marie wrote a review 18 Feb
6 contributions4 helpful votes
+1
The Laguna - ‘a Luxury Hotel & Spa’. Any hotel with a name like this has high expectations to live up to. The Laguna does not disappoint….. From the moment you arrive you are greeted with a warm welcome and welcome drink. The friendliness and helpfulness of each and every staff member is a testament to the management of the resort and the Indonesian people. They go above and beyond with their willingness to help you in any way they can. The Hotel grounds are immaculate and extremely well maintained. There is not a cobweb in site - even in places you would think must have them. We saw staff members washing stone walls around the outside of the hotel….every little detail seems to be maintained to a high standard. We started our first full day with a couples massage at the Spa. Erwati and Desak provided our massages and were excellent - one of the best and most thorough massages we have ever had. Highly recommend a spa treatment here. The whole spa team were warm, helpful and friendly - including Ayu, Sri and Sari. Breakfast at Banyubiru restaurant is fantastic…a buffet of high quality cuisine, fresh fruit, cakes, tea, coffee, ice cream - all of the staff and kitchen staff were amazing. We have to give a special mention to Krisnha - he was exceptional and attentive. Even when not serving our table area he made a point to come and speak to us and see if we needed anything, nothing was too much for him - a lovely guy. The Manager of the Banyubiru is Ayu who was also exceptionally helpful and friendly to us - she always greeted us and ensured we were catered to our every need. The Chef Director Alexanda Chiu was also very welcoming and attentive to us. Too many staff to mention at breakfast - the whole team are absolutely superb, every single one of them. We also had the buffet dinner at Banyubiru several times - again very nice. We also ate at Arwana restuarant on a couple of occasions which was also nice. The beach at the resort is a little dissapointing but we have been fortunate to have travelled to many beautiful places around the world so maybe we have been spoilt. Don’t get me wrong - the beach is ok but not one we felt we wanted to spend alot of time on (not a beach for snorkelling). The good news is that the resort has several pools - including lovely saltwater ones. Our favourite has two large waterfalls in front of the Gym and Spa, several nice water features and two man made small beaches. We rented one of the pool cabanas on several occasions - and even had dinner in there one evening. Even the roof of the cabana was cobweb free! Amazing and truly impressive how well the resort is maintained. When we rented the cabana, the towel guys set up the cabana with towels and also bring fresh fruit and bottles of water at a time you can specify. Sudra was always very attentive and helpful to us - a lovely man whom we cannot thank enough. Awan and Anyar were also really helpful and attentive. We ordered cocktails / beers from Saphire bar and Sweety - at Kulkul beach house was always so nice and helpful to us. She even made us some balinese desserts and fruit and brought them in from her home for us to try - which was so kind and thoughtful of her - we really appeciated this. The gardeners do a fantastic job, the pool cleaning team are out in force all day working their way around each pool, thoroughly cleaning them, even wiping down the stone walls and tiles. They remove the leaves etc from the pool several times a day. We had a couple of minor issues with the room but these were rectified extremely quickly and Trisna the head of housekeeping came and spoke to us to ensure everything was ok. She even arranged for flowers to be sent to our room to apologise for any inconvenience. A big thank you to Trisna for all her help and her fantastic housekeeping team who cleaned our room and left nice notes for us. Lilik at the De Bale Lounge & Bar was also so warm and friendly to us and ensured we were looked after when at the bar. Thank you to her and her team - they were more than happy to make a cocktail for us that was not in their cocktail list. Ninta - on the hotel lobby reception desk was very helpful. Danu - on the concierge desk was really good and knowledgeable and very helpful when we booked tours. We rented a private car with a tour guide for 10 hours and specified our own itinaery - and went to Ubud for the day, vistiting a waterfall, temple, rice fields and the Monkey Forest. The Monkey Forest isn’t anything I would rave about so if you are pushed for time - give it a miss as you won’t miss out on anything special in our opinion. We also booked a day trip to Nusa Penida which was very good and included snorkelling in the afternoon. If you want a relaxing stay at a nice resort then we highly recommend staying at the Laguna (Nusa Dua). A lovely resort that is very well maintained and the friendliness of the staff and their hard work make The Laguna such a great place to stay. Bali is a long way from England but we have loved it here and hope to return in the future. If we do - there isn’t anywhere else we will look to stay. THANK YOU to EVERYONE at this beautiful resort. We have some amazing experiences and memories from our stay and many of the staff we now consider friends :-) Love, Steve & Anne
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The beach isn’t great but the resort has some amazing salt water pools. Would stay here again &...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 2 days ago
Dear Anne Marie C, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for taking your precious time to highly scoring us and share your wonderful feedback. It is true delighted to host you to our Paradise Island, Bali! We are thrilled to know that your acknowledgment of the meticulous care we put into every aspect of the resort is greatly appreciated. It's wonderful to know that you had a wonderful spa experience with Erwati and Desak, and it's fantastic to hear your high praise for our breakfast at Banyubiru restaurant. Your shout-out to Krisnha, Ayu, Alex Chong, and the entire breakfast team is truly gratifying. We understand your sentiments about the beach, and we appreciate your understanding. We are, however, delighted that you found solace and enjoyment in our pools, especially the one with the two large waterfalls. Your compliments for Sudra, Awan, Anyar, Sweety, Lilik, Ninta, Danu, and Trisna have been shared with them, and they are genuinely touched by your kind words. We are particularly glad to hear that any minor issues were promptly resolved, and Trisna's gesture of sending flowers to your room showcases our commitment to guest satisfaction. Certainly, we look forward to welcome you back soon! Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ana wrote a review 12 Feb
7 contributions
The Laguna is a beautiful resort with luxury decor with a traditional Balinese touch. You have the choice of being at the beach or enjoying the beautiful salt water pool. The spa staff are very professional and kind too. I had a relaxing pedicure with Marita. All the women working at the spa are sweet. I have stayed there several times and the staff remembers my preferences for rooms and personalizes my visit. There is so much thoughtfulness and professionalism. The concierge staff Nivita, Purna, Citra and Nanda all made an effort to introduce themselves and were friendly and helpful in informing me about cultural activities. There are many women working here in lead positions, even the General Manager which I appreciated. Even the bellboy Alan was very helpful and I enjoyed talking with him. The front desk staff was amazing too: Lisa, WanWan, Winda, Ninta, Wardana, Angaa, Perdi and Maha all made my staff extra special. The breakfast buffet is exceptional. They provide a wide variety of Western and Asian food in a comfortable and beautiful environment. There is fresh fruit and juices, pastries, salad, sushi, hot dishes that change daily, and ice cream, everything you would desire. Many of the staff have worked there for 30 years from when the resort opened. There is a family feel amongst the staff. I would like to say a special thank you to Sukasana who took care of me every morning bringing special smoothie bowls and small plates of food to my table. Every day he would create something new for me to enjoy. I enjoyed chatting with him about Balinese culture. He is very kind and caring. He really went above and beyond to make every breakfast special for me. Diah was also a special staff member who brought me fresh fruit and a smoothie every day, always remembering my preferences. She is very caring and excellent at her job. Ade was a wonderful server who made sure I had all I needed and would present me with wonderful dishes with a respectful bow. Novan also was very helpful and took care of anything I needed. The manager Shintya is also very friendly and made sure to greet me every morning with kindness and made me feel like a special guest. The managers Krishna, Surardika and Agus were very nice too. In addition, I would like to thank Intan, Ayu, Arik, Augustine, Surya, Irawan, and Suryani. Chef Kadek made special dishes for me and would come to my table to say hello. The care and attention from all the staff is main reason I will return. I attended a few of the resort activities which I recommend. Dwi lead a class in making temple offerings and he was helpful and informative about the culture and religion. Dwi also led a yoga class on the grass in front of the temple. He is a very good teacher and I enjoyed the class and chatting with him after. I recommend going to the Kulkul bar at the beach. It is a beautiful location looking at the water. The manager Andy is friendly and speaks English very well. He cares a lot about the guests and creates wonderful and creative cocktails.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear Anmarieh2023, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you so much for taking the time to share such a detailed and glowing review of your experiences at The Laguna. We are thrilled to hear that you have had numerous positive interactions with our staff and enjoyed the various amenities and activities we offer. Your kind words about our resort's luxurious Balinese decor, saltwater pool, and spa staff's professionalism are truly appreciated. It warms our hearts to know that you feel a sense of family and thoughtfulness among our team. We are grateful for your recognition of specific staff members, including Sukasana, Diah, Ade, and Chef Kadek, among others. Your acknowledgment of their efforts will undoubtedly motivate them to continue providing exceptional service. It's delightful to hear that you enjoyed the breakfast buffet, and we're especially pleased that our staff, including Shintya , Krishna, Surardika, and Agus, contributed to making your mornings special. We will certainly pass on your gratitude to them and the entire team. Your participation in our resort activities, led by Dwi, and your recommendation of the Kulkul bar are greatly appreciated. We're glad you found the activities enjoyable and that our manager, Andy, provided excellent service. We look forward to welcoming you back to The Laguna and providing you with many more memorable experiences. If there's anything specific you would like to share or suggest for improvement, please feel free to let us know. Warm regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DutchHenk wrote a review 11 Feb
Utrecht35 contributions84 helpful votes
Our stay at the Laguna was undoubtedly one of the best, and we have been to many 5-star hotels in Bali. The property is very beautiful and serene. We had incredible eight days in the Laguna! We were visiting the resort for the 11th time and once again Laguna did not disappoint. Superb scenery, great food and excellent service. Whether I come back or recommend to anyone, I will recommend this place. There were several exceptional, excellent experiences to mention. Especially, I want to send special thanks to Alexander Chong for his extraordinary hospitality and food arrangements. This culinary chef is committed and we really appreciate his passion for food. This resort exceeded our expectations it truly is luxury five star from start to finish we were treated like royalty. Our room was a Studio Deluxe Room and this was very well equipped and housekeeping did an extra special job of always keeping our room immaculate. The staff are well trained and really take good care of you. Incredible attention to detail and level of service. They basically fixed everything for you that you asked for. Special thanks for Lucia Liu, the general manager, who brought this hotel to the highest standards. It was one of the best holidays I ever had.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear DutchHenk, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you so much for your glowing review and kind words about your recent stay at The Laguna! We are truly delighted to hear that your experience surpassed expectations and that you consider it one of your best holidays. It's heartening to know that our property's beauty and serenity left a lasting impression on you. We are also thrilled to hear that you enjoyed the culinary delights orchestrated by our exceptional culinary chef, Alexander Chong. I will be sure to pass on your compliments to him and the entire culinary team. Your loyalty, having visited us for the 11th time, is greatly appreciated. We are committed to consistently providing superb scenery, great food, and excellent service to ensure each visit is as memorable as the last. Our dedicated staffs take great pride in delivering a luxury five-star experience. Your recognition of their well-trained and attentive service is truly gratifying. We look forward to welcoming you back for your 12th visit and creating more extraordinary experiences for you. Should you have any special requests or preferences for your next stay, please feel free to let us know. Thank you once again for choosing The Laguna, and we can't wait to have the pleasure of hosting you again. Warm regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgia K wrote a review 10 Feb
Melbourne, Australia1 contribution
Following on from my mother’s (Carolyn K) review, I want to express my gratitude for how special all the staff made the experience during our stay. We call The Laguna our second home, so thank you for an exquisite time. From the wonderful housekeeping staff on the fourth floor, chefs, pool staff, waiters and waitresses, and those at the front desks in the Lobby -Thank you so much, it was an honor to be a guest in your beautiful country amongst beautiful, kind people. The grounds are kept beautifully by the maintenance staff and thank you to the room service staff, for your patience and understanding of my allergies when I ordered and mentioned ‘no nuts, no pepper, no spice’. I look forward to returning soon, I can’t stop thinking about it, I loved every minute. The experience at The Laguna will forever be precious to my heart.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear georgiakB2533FS, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali. Thank you for your wonderful feedback! we are thrilled to know that our ambiance, facilities, and service delivered by our team have met up your expectations in making your stay at The Laguna Resort & Spa enjoyable and marvelous one. On behalf of our team, we look forward to welcoming you back soon! Warm regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carolyn K wrote a review 8 Feb
7 contributions18 helpful votes
I have just returned home from another wonderful and memorable stay at your beautiful resort. The Laguna Resort and Spa. It was our 5th time staying with you and it was once again a very happy and pleasant stay. On this particular visit it was a return after almost 4 years. On the first afternoon we arrived I visited the pool pavilion to collect towels so my daughter and I could enjoy time by the lagoon pool. It was absolutely wonderful to see the familiar face of Suka after so long! Suka greeted us with his wonderful smile and it was a warm welcome. It was heartwarming to see him once again. During our stay Suka went above and beyond to make sure we had all we needed for the leisurely time we spent in the pool and lagoon pool. His professional demeanour , his brilliant smile made for a memorable holiday for us. Thank you Suka for the kindness you showed us. I also must mention that as I spent most of my time by the pools and beach I had lovely interactions with the wait staff at the KUL KUL bar. The smiling faces and warm greetings from Dewi, Sweetie and everyone I met was just lovely. My daughter and I absolutely loved the renovated rooms. The decor was appealing and the beds were plush. The outdoor seating was very nice . We thought we would miss the somewhat traditional aspect of the previous rooms but I would say that the new chapter looks great and feels so fresh Of course I have to say thank you to all that assisted with the housekeeping services to our room. Always prompt and courteous with our requirements of bottled waters and fresh towels. Room service was exceptional .My daughter has food allergies and they were aware and very careful with this matter , so thank you so very much ! Banyubiru provided an exceptional breakfast and the staff were always so pleasant and cheerful. A great start to the day! Thank you also to Kiki at reception for assisting us with check in and enquires. All in all it was a wonderful experience after so long and I can’t wait to return with other family members in the near future. Congratulations to a beautiful resort with beautiful people! I look forward to returning soon with my other family members to once again enjoy everything your beautiful resort has to offer.
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 1 week ago
Dear 633carolynk, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for your heartwarming feedback! We are delighted to hear that your 5th stay was delightful and memorable one. Your kind words about the exceptional service delivered by our team, especially Suka, Dewi, Sweetie, and Kiki, are truly appreciated. We're pleased to hear that the renovated rooms, outstanding room service, and interactions with our team members enhanced your overall experience. Together with the Laguna team, certainly look forward to welcoming you back in the nearest future. Warm regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jung sung yeop wrote a review 4 Feb
5 contributions
I stayed at Laguna 1 Bedroom Villa for 2 nights and 3 days this time. I was impressed by the great room condition and the friendly service. Especially, I can't forget the service of parna,nuatra,dhita,suardara who was nice to my family while driving a buggy car and so on. I would higly recommend to my friends when they go to Bali.
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Date of stay: January 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 2 weeks ago
Dear syeopjung, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for taking your precious time to highly scoring us and share your wonderful feedback. We are thrilled to know that our facilities and the attentive service rendered by our team especially Parna, Nuarta, Dhita, and Suardana have meet up your expectations in making your stay at our resort marvelous one. Certainly, we look forward to welcoming you back soon for another delightful experience with us. Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anna Melnyk wrote a review Jan 2024
Kyiv, Ukraine23 contributions43 helpful votes
+1
We stayed in this wonderful hotel with our family 2 adults and 2 kids 8 and 10 years at the end of December, just having some free time to write a review about our stay. We all found this hotel so relaxing and felt taken care of us from the first steps we came there. Beautiful nature and perfect staff made our holidays great. We stayed in 2 bedroom villa and everything was good, accommodation was clean and well designed, even small details, furniture, everything was comfortable. Our villa was rather big, so I would suggest you to take even one bedroom, cause there is enough place to stay with 2 kids, they have really big and cozy living room with sofa and there is enough place to put there an extra bed if you wish. Terrace was with our own sunbeds, towels and even staff for swimming, that made our kids really happy. There is a huge swimming pool in this villa, so you actually don’t need to go out)) The food was good, the best thing that even if you don’t have something you want to eat, but there is a big variety, you can ask cooker to cook for you or your kids what you want and they will do it with a great pleasure. The ocean is nice and the beach is clean, I would say that tides are not so big, because we stayed at several hotels in Nusa Dua and there are some places where they are really strange and you can’t swim,here you can do it, but not during all the day. We want to tell special thank you for our housekeeping, that we’re really nice and made a lot for our comfort stay, asked us whatever we needed and helped with everything, they are Suardana, Ari, Made. Thank you so much, sorry if I made mistakes in your names, I’m so glad that there are people who love what they do and other people, wish you all the best and looking forward to come back, Melnyk family
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 3 weeks ago
Dear AnnaKievM, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for taking the time to share your wonderful experience at our hotel. We are truly glad to hear that your stay at The Laguna was wonderful, and that your experience in the resort is enjoyable. Your highlight on our ambiance, food, amenities, villa facilities, and our service rendered by our housekeeping team especially Suardana, Ari, Made are greatly appreciated. Once again, thank you for choosing The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. We eagerly look forward to welcoming you back, and to creating more wonderful memories together. Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Teresa Tony P wrote a review Jan 2024
Plymouth, United Kingdom18 contributions12 helpful votes
The staff at this hotel are absolutely amazing. Nothing is too much trouble. They are friendly and super helpful. Purna our Concierge was extremely helpful in all ways. The staff at the Cornerstone Deli were extremely friendly and helpful. The resort is superb. We have been twice now but won’t be coming back as we are getting too old. We have many happy memories.
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Date of stay: January 2024
Value
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Trip type: Travelled with family
Room Tip: Have a direct access pool room. We had our salt water lagoon to ourselves every day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 4 weeks ago
Dear teresa2nyp, Warmest greeting from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for taking your precious time to ratings us and giving a kind of feedback. It’s a true honor to host you on our Paradise Island, Bali! We are happy to learn that you had a pleasant stay and that we contributed to making your experience at The Laguna a delightful and exciting one. It brings us immense joy to know that the exceptional service delivered by Purna Concierge and The Cornerstone Deli Staff exceeded to your expectation in making your recent stay was marvelous one. Together with the Laguna team, certainly look forward to welcoming you back in the nearest future. Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JJP wrote a review Jan 2024
11 contributions3 helpful votes
This was the most amazing stay for my and my young family over NYE. The party they put on was spectacular but what made this trip for us was the staff. Lucia and Nizel and their entire team are what makes this place. Me and my kids could not have been made to feel more welcome. Special shout out to the PT team Rio and Arit who every day got me motivated in the gym for the day ahead. Femdmi who gave me post work out massages took care of everything for me. Purni gave the 5* treatment to my daughter who had her first ever solo spa experience, the entire team are fantastic. This place is 22 hours away from home for us, complete paradise and we cannot wait to return soon or our next trip East. Thank you Lucia and Nizel, you and your team are amazing :)
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lucia Liu, General Manager at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Responded 4 weeks ago
Dear Londondestination, Warmest greetings from The Laguna Resort & Spa Nusa Dua, Bali! Thank you for taking your precious time to scoring us and giving a kind of feedback. We are delighted to learn that you enjoyed every aspect of your experience in our resort. We are glad to know that our service, facilities, and amenities exceeded your expectations as well as ambience and attentive service delivered by Lucia, Nizel, Rio, Arit, Femdmi, and Purni making your stay at The Laguna marvelous one. Certainly, we look forward to welcoming you back in the nearest future. Kind regards, Lucia Liu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹19,403 - ₹29,353 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the laguna, a luxury collection hotel nusa dua, the laguna, a luxury collection resort and spa, laguna hotel nusa dua, the laguna hotel
LOCATION
IndonesiaBaliSouth KutaBenoaNusa Dua
NUMBER OF ROOMS
287
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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THE LAGUNA, A LUXURY COLLECTION RESORT & SPA, NUSA DUA, BALI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Which popular attractions are close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Nearby attractions include Museum PASIFIKA (0.4 km), Devdan Show (0.5 km), and Budaya Cultural Theatre (0.2 km).
What are some of the property amenities at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Conveniently located restaurants include Sakura Japanese Restaurant, Kulkul Beach House, and El Patio Restaurant.
Are there opportunities to exercise at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have airport transportation?
Yes, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali located near the city centre?
Yes, it is 1.0 km away from the centre of Nusa Dua.
Are any cleaning services offered at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.