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The Laguna, a Luxury Collection Resort & Spa

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#12 of 53 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,938 Reviews from our TripAdvisor Community

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Showing 2,351: English reviews
Start your review of The Laguna, a Luxury Collection Resort & Spa
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Soest, The Netherlands
Reviewed yesterday NEW

The Laguna is located just at the sandy beach of Nusa Dua and it's an excellent place to stay. It's pure luxury: with the beautiful gardens/laguna, the fine restaurants (esp. the Arwana restaurant - try the superb 'daily Chef's choice of sushi and sashimi'!) and the nice and quiet rooms with fine beds. And every employee is greeting you every...

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Helpful?
Thank Bertels
Toronto, Canada
Reviewed 3 days ago NEW

Pre-booked a romantic dinner package on the beach for our honeymoon. Transportation was arranged by this hotel and the seating area was beautiful. Our table was situated on the beach facing the water, the ambience was very romantic. However, the places was bombarded with mosquitoes and bugs, but they did spray the table a couple of times to help fight...

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Helpful?
Thank vermaarj
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear vermaarj, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Firstly, thank you for choosing to experience our resort on your special occasion, honeymoon and thank you also for taking the time to provide us with your constructive feedback. We sincerely regret to learn that your romantic dining experience by the beach at our Arwana Restaurant was...

Reviewed 4 days ago NEW

From the moment i arrive "home" at The Laguna from the airport i am starting to relax. The welcome we receive and the overall ambiance of the resort is best in Class if i could give it more stars i would, love the beach and the pools and of course the staff and food. We stay put at the hotel...

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Helpful?
1Thank Brad M
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Brad M, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for return home recently and for your ongoing loyalty to The Laguna. We would like to thank you for your positive review which certainly remind us to always reflective of a true Luxury Collection experience to our esteemed guest. We are delighted to hear that...

Bad Bramstedt, Germany
Reviewed 4 days ago NEW

the gardens are beautiful, many birds and squirrels. We stay in a studio, nice rooms, balcony with a view. Clean, functional and lovely. The restaurants are all amazing, good and fast service, delicious food and drinks. A kit flying food at breakfast! Well done. Thanks to Mr.Gunnar who took good care of us. What a wonderful holiday in paradise

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Helpful?
1Thank heikereichardt
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear heikereichardt, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are very pleased to discover that you have had an enjoyable time with us and we are also incredibly grateful that you would so kindly outlined the things you liked best about our resort such as our immaculate garden, spacious Studio room, high quality of food, the...

Reviewed 4 days ago NEW

We visited for a lovely Easter Sunday brunch. Both inside and outside seats are comfortable. Seafood was amazing and fresh. Suckling pig and other BBQ dishes are yummy too! Large variety of food and drinks. Even though we didn't stay at this hotel, the environment and beach looks great. Will definitely come back again.

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Helpful?
Thank Vivi L
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Vivi L, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for visiting our signature restaurant on Easter and we are glad that you enjoyed the Sunday brunch with freshest, large variety of food and drinks. The Luxury signature service is something we hold dearly and strive to provide to each guests. It is a...

Perth
Reviewed 4 days ago NEW

I have just returned from a stay at this amazing resort, it was my second stay. I can not fault it at all. The restaurants - the food is second to none, the pools - so many to choose from, the immaculate gardens. The Laguna is staffed by the most attentive, professional, caring, kind and thoughtful staff who took care...

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4Thank innieG
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear InnieG, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First of all, allow us to thank you for reviewing us on TripAdvisor with a perfect rating and that was a great pleasure to meet you personally while you were at the resort. We are very happy to learn that you have had an amazing experience during your...

Manchester
Reviewed 5 days ago NEWvia mobile

Stayed here as part of our honeymoon in Bali, after 4 days in Seminyak. Beautiful hotel with stunning gardens and pool areas, great rooms too. We stayed initially in a standard pool view room which was huge, and for the final 2 nights we upgraded to a pool villa which was just stunning. All the staff were extremely friendly and...

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Helpful?
2Thank Lor-Tez
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lor-Tez, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is with our great pleasure having the chance to host you on your special occasion, honeymoon! Your highlighting on the beautiful resort with stunning garden and large pools surround the resort, spacious villa , cuisine and most importantly the signature service we are providing are really...

Reading, Berks UK
Reviewed 5 days ago NEW

On arrival after 3 nights in a Boutique Hotel in Ubud, I have to say we were disappointed and wondered what we had done by booking the Laguna, it seemed so big and soul less...BUT after 24 hours we were soaking up the sun and had already chosen our favourite pool and loungers....and do be aware the Laguna is very...

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Thank DougReading_BerksUK
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear DougReading_BerksUK, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! So happy to know that you had explored a wonderful Bali before heading to The Laguna and very delightful to see that you finally enjoyed your time with us throughout your stay especially with our signature pools surround the resort, the beautiful garden, variety of buffet breakfast and...

Perth, Australia
Reviewed 5 days ago NEW

Its been a while since we were here last, more than 4 years but still some of the same faces, was greeted by Dwi Supartha who is now head concierge, he looked after us so well when he was in the sales area and well deserves his new position. We always book a Villa and the service is second to...

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1Thank fta_bondi
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear fta_bondi, Greeting s from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing a very your wonderful experience thru TripAdvisor and for your ongoing loyalty to The Laguna Nusa Dua. It is thrilled to learn that you had a wonderful time with us recently and no word could describe, how proud I am of my team,...

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

We stayed in the 2 bedroom Villa with our two Children and all had a fantastic time. The staff were incredibly nice and the Villa itself, with the private pool, made the holiday. Breakfast was good, they also have regular lunch buffets but otherwise food in the other restaurants was your standard affair. The Italian restaurant Prego in the Westin...

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Helpful?
1Thank Fazer5
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Fazer5, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your valuable feedback and taking the time to post a wonderful comment of your experience with us on Trip Advisor. We are very pleased to know that you had a most memorable luxury experience recently especially during your special holiday with your family and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: ₹ 10,560 - ₹ 19,566 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
102 questions
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7 months ago

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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We don't know much about the hotel itself, but the restaurant was very average.”
vermaarj, 20 Apr 2017 | Read review
“Go teh Suite ocean view room”
, 19 Apr 2017 | Read review
“alle Zimmer haben Balkon oder Terrasse mit Blick in die traumhafte Garten- und Poolanlage”
heikereichardt, 19 Apr 2017 | Read review
“All the rooms are peaceful and quiet no matter which room in the resort you have”
innieG, 19 Apr 2017 | Read review
“Rooms near the front of the hotel are probably quieter away from pools and the beach.”
DougReading_BerksUK, 18 Apr 2017 | Read review
5 of 5