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The Laguna, a Luxury Collection Resort & Spa

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#11 of 53 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,948 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
Start your review of The Laguna, a Luxury Collection Resort & Spa
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wellington
Reviewed 3 days ago NEWvia mobile

We booked to come for the Sunday Brunch and had booked a table on the beach. What a fantastic experience, from the opulence of the entry foyer, through the beautifully maintained gardens to the beach restaurant, everything was meticulously cared for. The Brunch buffet was "stupendous" from the specialist beetroot organic mini salads , through the seafood bar with fresh...

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Helpful?
Thank sognoCortona
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear sognoCortona, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for sharing your experience with us on TripAdvisor. We are very happy to learn that you have had a great time during your visit to our resort and that you loved our Beach & Barbeque Sunday Brunch at Arwana Restaurant. We are grateful that you have...

Blackpool, United Kingdom
Reviewed 4 days ago NEW

Stayed here a couple of weeks ago with my wife. Everything about the place is 1st class from the minute you arrive until the minute you leave. We booked a Laguna access room and they are brilliant. The entire staff are so polite, helpful and go the extra mile all with a broad smile on their faces. Our first visit...

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Helpful?
Thank Wayne D
Lagunanusaduabali, Director of Rooms at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Wayne D, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost, please allow us to say thank you for sharing your experience on TripAdvisor and for the perfect rating and beautiful review title. What a pleasure it was, to learn that you have had an amazing time during your stay at our resort. We are...

Reviewed 5 days ago NEW

From the moment you arrive at the laguna you know you've picked the right hotel, the gong announces your arrival your met with a welcome drink while your bags are whisked to your room, Our room was amazing, we had upgraded to a lagoon view room, but then due to a medical problem we were upgraded again to a lagoon/...

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Helpful?
Thank Lorraine R
Lagunanusaduabali, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lorraine R, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are utterly pleased to learn that you have had an amazing time with us and we are grateful that you would highlight the flawless check in experience, the amazing room, our restaurants especially Arwana as your favorite restaurant and services rendered to you by our...

Black Rock, Australia
Reviewed 1 week ago NEWvia mobile

Wow ... Laguna we love you! What a beautiful place to relax and escape. The staff were amazing - they did not miss a beat .. we were there for 6 nights and there was not one mistake, mishap, rude staff member, cold dinner, incorrect order, misunderstanding or negative response to any request made. The grounds are stunning, the staff...

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Helpful?
Thank AntMelbEat
Lagunanusaduabali, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear AntMelbEat, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First and foremost, allow us to thank you for writing such an impeccable review of us on TripAdvisor, which in these days is a very helpful tool for potential guests to decide a place for their vacation. It is such a delight to learn that you have...

The Netherlands
Reviewed 1 week ago

The Laguna is located just at the sandy beach of Nusa Dua and it's an excellent place to stay. It's pure luxury: with the beautiful gardens/laguna, the fine restaurants (esp. the Arwana restaurant - try the superb 'daily Chef's choice of sushi and sashimi'!) and the nice and quiet rooms with fine beds. And every employee is greeting you every...

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Helpful?
1Thank Bertels
Lagunanusaduabali, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Bertels, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! It is such a delight to learn that you have had a wonderful time during your stay with us. We are truly pleased that you have been so kind as to mention the things you liked best about us, such as the gardens, our restaurants especially the...

Toronto, Canada
Reviewed 1 week ago

Pre-booked a romantic dinner package on the beach for our honeymoon. Transportation was arranged by this hotel and the seating area was beautiful. Our table was situated on the beach facing the water, the ambience was very romantic. However, the places was bombarded with mosquitoes and bugs, but they did spray the table a couple of times to help fight...

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Helpful?
Thank vermaarj
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear vermaarj, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Firstly, thank you for choosing to experience our resort on your special occasion, honeymoon and thank you also for taking the time to provide us with your constructive feedback. We sincerely regret to learn that your romantic dining experience by the beach at our Arwana Restaurant was...

Reviewed 1 week ago

From the moment i arrive "home" at The Laguna from the airport i am starting to relax. The welcome we receive and the overall ambiance of the resort is best in Class if i could give it more stars i would, love the beach and the pools and of course the staff and food. We stay put at the hotel...

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Helpful?
1Thank Brad M
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Brad M, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for return home recently and for your ongoing loyalty to The Laguna. We would like to thank you for your positive review which certainly remind us to always reflective of a true Luxury Collection experience to our esteemed guest. We are delighted to hear that...

Bad Bramstedt, Germany
Reviewed 1 week ago

the gardens are beautiful, many birds and squirrels. We stay in a studio, nice rooms, balcony with a view. Clean, functional and lovely. The restaurants are all amazing, good and fast service, delicious food and drinks. A kit flying food at breakfast! Well done. Thanks to Mr.Gunnar who took good care of us. What a wonderful holiday in paradise

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Helpful?
1Thank heikereichardt
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear heikereichardt, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are very pleased to discover that you have had an enjoyable time with us and we are also incredibly grateful that you would so kindly outlined the things you liked best about our resort such as our immaculate garden, spacious Studio room, high quality of food, the...

Reviewed 1 week ago

We visited for a lovely Easter Sunday brunch. Both inside and outside seats are comfortable. Seafood was amazing and fresh. Suckling pig and other BBQ dishes are yummy too! Large variety of food and drinks. Even though we didn't stay at this hotel, the environment and beach looks great. Will definitely come back again.

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Helpful?
Thank Vivi L
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Vivi L, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for visiting our signature restaurant on Easter and we are glad that you enjoyed the Sunday brunch with freshest, large variety of food and drinks. The Luxury signature service is something we hold dearly and strive to provide to each guests. It is a...

Perth
Reviewed 1 week ago

I have just returned from a stay at this amazing resort, it was my second stay. I can not fault it at all. The restaurants - the food is second to none, the pools - so many to choose from, the immaculate gardens. The Laguna is staffed by the most attentive, professional, caring, kind and thoughtful staff who took care...

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Helpful?
4Thank innieG
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear InnieG, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! First of all, allow us to thank you for reviewing us on TripAdvisor with a perfect rating and that was a great pleasure to meet you personally while you were at the resort. We are very happy to learn that you have had an amazing experience during your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: ₹ 10,017 - ₹ 19,006 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
102 questions
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7 months ago

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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Laguna Room is worth that bit extra”
343wayned, 25 Apr 2017 | Read review
“Our room was on ground floor, think all rooms would be amazing X”
908lorrainer, 24 Apr 2017 | Read review
“We don't know much about the hotel itself, but the restaurant was very average.”
vermaarj, 20 Apr 2017 | Read review
“Go teh Suite ocean view room”
, 19 Apr 2017 | Read review
“alle Zimmer haben Balkon oder Terrasse mit Blick in die traumhafte Garten- und Poolanlage”
heikereichardt, 19 Apr 2017 | Read review
5 of 5