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Jl. Benesari Banjar Pengabetan, Kuta 80361 Indonesia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Bali, Kuta
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#16 of 370 hotels in Kuta
Travellers' Choice
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Airport transportation
Valet parking
Pool / beach towels
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage chair
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Room service
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
Lagoon View
Languages Spoken
English, Chinese, Indonesian
Hotel links
Special Offer:This is Bali
1182Reviews108Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
Essence_of_Encouagement wrote a review Jun 2022
Canggu, Indonesia9 contributions1 helpful vote
... The service at Four Points by Sheraton Bali Kuta**** could have been better, especially if you are dining in as an outside guest, considering the fact that every outside guest that come to dine in only, could be a potential future in house guest. At the security gate, we weren’t greeted at all, we could just walk in. Trust us when we say, we were really looking for staff to ask for more information about ... Read the entire review about our guests experience journey on our website, link in our bio. Namaste
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Date of stay: June 2022Trip type: Travelled as a couple
JSTrip_77 wrote a review Jun 2022
Hanoi, Vietnam1087 contributions603 helpful votes
While it's clear that the hotel (and the area) is still recovering from the pandemic, the staff are doing everything they possibly can to make the guests' experiences amazing. From the moment we checked in, we felt like the staff actually cared about us which was a really nice feeling. To be honest, in some senses, I felt like the room was a bit on the dated side when some strange set up features like a stall shower across the hall from the rest of the bathroom - but the bathroom also had a tub/shower so don't think for a moment that we suffered!! Also, since all of the rooms face into the central courtyard area, you do have to keep track of the curtains as every room can see into others which is odd. Otherwise, the bed was SUPER comfortable. The air conditioning kept the room absolutely wonderful. I slept far better at the hotel than I normally do at home! The staff also keep the hotel extremely clean. We got a ton of use out of the pool and gym as well. The pool is really wonderful! We didn't use the top level pool with bar but rather used the heck out of the giant courtyard pool and the hot tub - though there were never any towels at the pool when we went. And the BREAKFAST!! Wow! it was incredible. There was such a wonderful mix of western and local foods. I think I gained weight every morning! The location - I won't slam the location because we knew what we were picking. We wanted this location not because we are into the nightlife scene but rather because it offered far more access to local food options than the super-fancy resorts in areas further south. So, while I cannot say I love the "massage" and bar scene, this worked for us!
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Date of stay: June 2022
joelouise19651966 wrote a review Jun 2022
Tamworth, Australia4 contributions3 helpful votes
We arrived late at night and checked in no night porter to help with our bags and once checked in we did get lost finding our room. Once we were in our room all was good room was lovely and clean and a balcony. The next morning we asked if we could pay the extra for a pool access room which Tria was very pleasant and helped us organise this room. We would defiantly recommend pool access room just so relaxing sitting on the little deck then hoping in the pool and the room seemed a little bit bigger, Room service and house keeping were great it was lovely after a day out to come back to a lovely clean room. Breakfast was fantastic such a great variety of food and lovely friendly staff nothing was to much trouble. There is also a roof top pool bar with a great view and service. Our favourite bar was the Best Brew Bar we had dinner there a few nights or came back there for happy hour after going out . Shout out to Ari the bar manager such great service and very friendly he makes you feel so welcome and also his trainee Yogi they had the best smiles.
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Date of stay: June 2022Trip type: Travelled as a couple
Neil wrote a review May 2022
2 contributions1 helpful vote
We have recently spent 9 nights at Four Points by Sheraton Kuta and were very impressed by the professionalism, friendliness and efficiency displayed at all times by the staff. We experienced a minor problem with the room and within 10 m of bringing the matter to the attention of the front office staff the matter was attended to and satisfactorily corrected. There was even a follow up call by the front desk to ensure that the matter attended to our satisfaction. On the following day facility management approached us at breakfast and ensured the the issue we had was fixed to our satisfaction. We were very impressed by the fact the Manager concerned had been fully briefed on the matter, even though it was relatively simple. The bar service at the various pools was fantastic and We found the staff very informative about their country and culture, always happy to enlighten us about Balinese culture. The food service was good tasty, nutritious and good servings. Certainly the happy hour cocktails were great. We would confidently recommend this facility, could not fault anything, we would have no hesitation on using this facility and it's professional and friendly team again.
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Date of stay: May 2022
Vera S wrote a review May 2022
23 contributions
Really enjoyed the whole experience. All the staffs are friendly and they upgraded our room for free. Really appreciate this. The hotel is well maintained and I can see that they clean the table a lot of time. Really recommended to stay here and the breakfast taste so good
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Date of stay: May 2022
Rusty wrote a review May 2022
6 contributions
Loved our stay here at four points Kuta, Brilliant from the off,everyone so nice,helpful & couldn’t find any faults. Room was amazing & the beds were definitely the most comfortable I’ve had while in Bali,definitely recommend if you are staying in Bali.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Book the poolside room upgrade
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Barblaraine wrote a review May 2022
Nambour, Australia379 contributions220 helpful votes
Stopped in here while walking by, saw sign, happy hour cocktails. I can say they are the best cocktails I've had in Bali. Express o Martini, Tequila sunrise, Margarita, Pina Colada all yum. 2 for 1 & they worked out about $5. Aud each. Staff are friendly & happy. Definitely recommend a visit for a few cocktails.
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Date of stay: May 2022Trip type: Travelled with friends
Room Tip: Happy hours 4 to 6pm & 9 to 11pm
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Lisa J wrote a review May 2022
United Kingdom25 contributions18 helpful votes
It’s our first time to Bali and we are staying in three different hotels this is our first one, what a way to start the holiday! The hotel staff/people are all so friendly and polite genuinely seem like really nice people. We are going to miss the hotel, it’s very clean the rooms are really comfortable and spacious (we upgraded to lagoon access highly recommend this) from start to finish they couldn’t do enough for us, not one negative thing about this hotel and the people - thank you.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Upgrade to lagoon access
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nickliveshere wrote a review Apr 2022
Singapore, Singapore88 contributions69 helpful votes
Wonderful Balinese service. Bali is slowly recovering from a very challenging few years but you would not feel it from the staff at the hotel. Kuta has a lot of closed shops and areas around and will take some time to get back to normal. However the staff were amazing and special credit to Arianta and Satria and the hospitality team. They were super engaging, we held great conversations and can't speak highly enough of their level of service. Once Indonesia removes the PCR test requirement to come here, things will surely return to normal. Hotel is immaculate, rooms are well appointed and breakfast was comprehensive. Would stay again
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Date of stay: April 2022Trip type: Travelled solo
Antonio C wrote a review Apr 2022
2 contributions3 helpful votes
The hotel itself is very well located in the heart of Kuta and has two lovely pools (one of which can actually be accessed directly from your balcony depending on the room you chose!). But the main reason for this review is actually to praise the hotel staff. Just a few days ago I had a relatively serious accident just outside the hotel and as I rushed in, I was immediately greeted by multiple staff members who not only helped me straight away but guided me to the hospital and stayed with me the whole time while I was receiving the required treatment. Sesko Sunny, the Loss Prevention Manager, went well above and beyond what anyone would expect and I can safely say any company would be lucky enough to have him. Once again, thanks for all the help!
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Date of stay: April 2022
1 Helpful vote
$56 - $77 (Based on Average Rates for a Standard Room)
IndonesiaBaliKuta DistrictKuta
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Frequently Asked Questions about Four Points by Sheraton Bali, Kuta
Which popular attractions are close to Four Points by Sheraton Bali, Kuta?
Nearby attractions include Beachwalk Shopping Center (0.4 km), Teds Bar (0.5 km), and Beer&Co. (0.3 km).
What are some of the property amenities at Four Points by Sheraton Bali, Kuta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Four Points by Sheraton Bali, Kuta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Bali, Kuta?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Four Points by Sheraton Bali, Kuta?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Bali, Kuta?
Conveniently located restaurants include Crumb & Coaster, Beach Bowl Bali, and Deliziosa Coffee, Pizza & Pasta.
Are there opportunities to exercise at Four Points by Sheraton Bali, Kuta?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Bali, Kuta have airport transportation?
Yes, Four Points by Sheraton Bali, Kuta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Bali, Kuta?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Bali, Kuta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Bali, Kuta?
The staff speaks multiple languages, including English, Chinese, and Indonesian.