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New Arena Hotel

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192 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Vancouver, Canada
Reviewed 19 August 2014

We stayed here for 3 weeks total. It was clean, staff were all friendly and helpful, nice pool, cable TV, warm showers, close to the beach, close to everything really (food, scooters, shopping). It's very safe and there were nights guards watching our rented scooter. Only negative thing is it's down an alley off the main road, i'm a girl...

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Thank longweekend2014
Reviewed 14 July 2014 via mobile

Stayed here for 3 nights. Place is perfectly located in quiet alley between the beach and nightclubs (skygarden, eikon etc). Payed 180k a night. Pool is really nice and staff is helpfull. Rooms are okay, nothing special, bathroom pretty old and dirty. Put all valuables in the locker at reception and did not have any problems with theft as mentioned...

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1Thank Lara v
Dublin, Ireland
Reviewed 14 July 2014 via mobile

I stayed here for one night. The room itself was very dark and both of the lamps by the bed didn't work. The walls were filthy and the room smelt very bad. The sheets were also dirty, as were the towels. There was hardly any other guests staying in the place which was strange because it's a big place. When...

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6Thank KeenanL
Berlin, Germany
Reviewed 26 May 2014 via mobile

I've been traveling for three months now and this hotel was the only bad experience I've had so far - sad that, was a really bad one though! I've stayed there one week and paid upfront. On the seventh day I lost my credit card so I asked them if I could pay for that day as soon as I...

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7Thank HappyTraveling200
Reviewed 24 May 2014

staff are acting as theft mafia and stealing money from the rooms/bags they took 250 euro from my bag that was looked, they didnt clean my room that day and of course that was there excuse- that they have not been in the room.. hahaha... please ! do your self a favor and dont stay there!!!!! i have been to...

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4Thank Levi M
Reviewed 1 May 2014

Stayed in New Arena for a few nights, rooms were moldy and dirty. Found out that staff had stolen about 80 singapore dollars from our backpack! Staff full of empty promises and when the situation gets unpleasant for them they bolt out. Staff kept running away from any kind of problem and took no responsibility what so ever, only words...

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3Thank TonMik
Whistler, Canada
Reviewed 1 May 2014

When checking in for a room, one guest was complaining he had 1000 euros stollen from his bag. Should of left! Secondly After my stay I was scheduled to fly out at 10:15pm. They offered a airport shuttle for 100000r. About double the cost it should be. Got picked up at 7:30 pm and driver who spoke no English. I...

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4Thank Brett C
Nelson, Canada
Reviewed 2 April 2014

Stayed here for a few nights until I realized they stole 200usd out of deep in my backpack. When I complained to the reception, they acted dumb and her english suddenly vanished. The owner came to deal with the problem and refused to help, so i proceeded to borrow a bottle of wine and placed it on the table- as...

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2Thank stods10
Leixlip, Ireland
Reviewed 31 March 2014

Ended up in this hotel as Waringin Homestay was fully booked, and I was unable to check reviews here before booking. Paid 180 per night for two persons in a AC room. 10% discount included if you book for a few days. Quite dirty and toilet was broken so water was constantly running into the toilet. AC seemed to work...

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2Thank Backpacking_Eskimo
Krabi Town, Thailand
Reviewed 20 March 2014

They stole money from my backpack twice! they operate like a mafia, I did a big scandal at reception when it happen but they just treat me very bad . When I was complain about the robbery other costumer also came to complain about the same!The room wasn't very clean at all, Please never stay here, It will ruin your...

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2Thank IRENEYAEL

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Amenities

Highlights
  • Pool
Things to do
  • Pool
In your room
  • Air Conditioning

Additional Information about New Arena Hotel

Address: Gang Poppies 1, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Hotel Class:3 star — New Arena Hotel 3*
Number of rooms: 293
Reservation Options:
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Also Known As:
Hotel New Arena
New Arena Kuta
New Arena Hotel Bali/Kuta
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Questions & Answers

Questions? Get answers from New Arena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go to this hotel!!!”
 of 5 bubbles 363katalinc, 6 Jan 2015 | Read review
“Suka beach inn”
 of 5 bubbles 823brettc, 30 Apr 2014 | Read review
“Choose new room that we had booked for 1st time (before the entrance, left side of the stairs)”
 of 5 bubbles EmpusJantan, 17 Jul 2013 | Read review
“Pull the sheets up, and see how old the mattress is.”
 of 5 bubbles BaliB_13, 28 Jan 2013 | Read review
“Some rooms located in the corner are humid, choose middle one.”
 of 5 bubbles AztrieRamona, 23 Nov 2012 | Read review
5 of 5