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New Arena Hotel

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Traveller (45)
Room & Suite (12)
Pool & Beach (6)
Overview
  • Excellent3%
  • Very good13%
  • Average14%
  • Poor11%
  • Terrible59%
21 Apr 2016
“Just don't stay here!!!”
20 Apr 2016
“Extremely bad..... STAY AWAY!!!”
AMENITIES
Air Conditioning
Pool
Free Wifi
Fitness centre
Kitchenette
Pets Allowed
Business Centre
3 Star accommodation
All hotel details
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Reviews (192)
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1 - 5 of 139 reviews
Reviewed 22 April 2016 via mobile

We arrived late and they offered us a "suite" room for 300.000/night. The pool area looked really nice and they showed us our room. The room was flithy, wad cockroaches and the barhroom was disgusting. The bed linnen was stained and sandy, same with the...More

1  Thank Bella A
Reviewed 21 April 2016 via mobile

The hotel was awful!!! They refused to honour my booking confirmation making me pay cash for a room I had already paid for, mold all over bathroom, could see and smell cigarette/ the butt was left in toilet (this was at 1am so someone had...More

2  Thank aprilr0seg
Reviewed 4 December 2015

i live there almost 7 night . its near at kuta beach. this hotel room was so clean and environment really cool . if anybody can stay there i assure to them they chose it for staying holiday purpose . i really happy to stay...More

Thank MeghputrojoY
Reviewed 13 July 2015 via mobile

Staff not friendly. Cockroaches in room. 3 day stay and room never cleaned. Stained walls and stained sheets. Wifi only works in reception and it's slower than a 200 year old turtle. Good points: Pool is fantastic and the grounds of the hotel are beautiful.

4  Thank MurrayLemmon
Reviewed 5 May 2015 via mobile

We only stayed there one night to catch our flight the next day morning. The room with AC on the 2nd floor only cost 150.000 IDR per night but the room wasn't worth more than this. The bath room was the worst thing. We didn't...More

2  Thank Felix T
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Amenities
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Pool
Room amenities
Air Conditioning
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Pool
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Details
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Traveller (45)
Room & Suite (12)
Pool & Beach (6)
Dining (1)
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Room Tips
"do not go to this hotel!!!"
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"Suka beach inn"
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"Choose new room that we had booked for 1st time (before the entrance, left side of the stairs)"
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"Pull the sheets up, and see how old the mattress is."
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