Hotel ZIA Bali – Kuta
Jl. Ciung Wanara no. 17 Br Tegal, Kuta 80361 Indonesia
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Pool & Beach (47)
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Avg. ₹2,086 /night, 2/13 - 2/14
₹2,260
per night
₹2,130
per night
₹1,999
per night
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About
#18 of 278 hotels in Kuta
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Bali's Smart International Hotel Choice in Heart of Kuta Square Holiday Inn Express Bali Kuta Square is the smart hotel for savvy leisure and business travelers who are looking for the best location combined with the best value, offering a relaxed affordable and hassle free stay every time, located in the heart of Kuta, the entertainment and shopping hub of Bali. We are just a short 6 kilometers from Ngurah Rai, Bali International Airport and steps away from Kuta Square, a popular shopping area in the traditional village settlement of Kuta. The hotel is a convenient base for shopping and Bali exploring, we are just 300 meters away from Kuta Beach and within proximity to Beachwalk, Matahari Kuta Department Store and Waterbom. The hotel features 115 new and well-designed rooms with range of facilities including fitness room, self-service laundry room, vending machines, Internet stations and rooftop swimming pool where you can enjoy and relax. Start the day right with our Free Express Start Breakfast or Grab & Go option and stay connected with our Free Wi-Fi access throughout the hotel. Experience our quality bedding, have a restful night with a choice of soft and firm pillows and stay fresh with a power shower in our bathroom. Enjoy Bali, enjoy staying at Holiday Inn Express Bali Kuta Square, our warm and friendly team will ensure you have a great stay every time you visit us. The hotel is minutes away from Bali most exciting and major attractions, including the Kartika Plaza Street, Matahari Square, Lippo Plaza, Discovery Shopping, Waterbom, Legian,Ground Zero, Kuta Art Market, and Kuta Bex Shopping Mall.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle rental
Car hire
Meeting rooms
Electric vehicle charging station
Secured parking
Wifi
Rooftop pool
Outdoor pool
Restaurant
Swimup bar
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Rooftop bar
Taxi service
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Indonesian
Location
Jl. Ciung Wanara no. 17 Br Tegal, Kuta 80361 Indonesia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bali Ngurah Rai Airport
2.9 km•
See all flights
Car Hire
153 Restaurants
within 0.5 kilometers
Reviews
4.5
1,008 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Hotel ZIA Bali – Kuta is frequently lauded for its prime location, with guests appreciating the short walks to beaches and local attractions. The hotel's atmosphere is often described as welcoming, thanks to its cozy ambiance and comfortable rooms. A plethora of amenities, including a pool and gym, coupled with a delicious breakfast, are also popular among guests.
However, opinions on service vary, with reports of both friendly staff and instances of neglect. While the rooms are generally liked, some guests have pointed out size and cleanliness issues.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Traveller rating
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Detailed Reviews
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I was very impressed with the experience of staying at this hotel. The service provided was very professional and friendly from the beginning of the check-in to the check-out. The staff is very attentive, responsive, and always ready to help any of our needs, making us feel very appreciated as guests.
One of the most effective aspects is the excellent breakfast. The menu variations are very diverse, ranging from authentic local dishes to delicious international choices. The food is always fresh, and the quality is undoubted. My favorite is the perfectly baked bread and biscuits, as well as the very refreshing fresh juice in the morning.
The breakfast area is also very comfortable with a quiet atmosphere and a relaxing view. The restaurant staff are very attentive to serving, making sure the table is always clean and guests are satisfied with their experience.
This hotel clearly pays attention to detail to provide the best experience for its guests. I highly recommend this hotel to anyone looking for accommodation with excellent service and a satisfying breakfast. This experience made me want to go back again in the future.
One of the most effective aspects is the excellent breakfast. The menu variations are very diverse, ranging from authentic local dishes to delicious international choices. The food is always fresh, and the quality is undoubted. My favorite is the perfectly baked bread and biscuits, as well as the very refreshing fresh juice in the morning.
The breakfast area is also very comfortable with a quiet atmosphere and a relaxing view. The restaurant staff are very attentive to serving, making sure the table is always clean and guests are satisfied with their experience.
This hotel clearly pays attention to detail to provide the best experience for its guests. I highly recommend this hotel to anyone looking for accommodation with excellent service and a satisfying breakfast. This experience made me want to go back again in the future.
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Automatically translated
Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made a great choice by selecting this hotel for my 4-night stay in Bali. The property is conveniently located, and the rooms are spacious and comfortable, though the views are not particularly remarkable. Both the air conditioning and Wi-Fi worked perfectly, and I encountered no issues during my stay.
The staff were exceptionally helpful, especially at the reception and housekeeping, always ready to assist with a smile.
However, the breakfast was a bit of a letdown. The options were very basic, and surprisingly, eggs weren't available before 9 AM. Most of the choices leaned towards local cuisine, which may not suit everyone's taste. A bit more variety in the breakfast spread would definitely enhance the experience.
The staff were exceptionally helpful, especially at the reception and housekeeping, always ready to assist with a smile.
However, the breakfast was a bit of a letdown. The options were very basic, and surprisingly, eggs weren't available before 9 AM. Most of the choices leaned towards local cuisine, which may not suit everyone's taste. A bit more variety in the breakfast spread would definitely enhance the experience.
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Date of stay: October 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The pool is good but small. Beach is walking distance and shopping areas m pubs and restaurants...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel ZIA Bali – Kuta
Responded 17 Oct 2024
Dear Amodd Good morning to you Thank you for choosing Zia Kuta Hotel as the accommodation while at Bali We really happy and glad that you enjoy your stay with us, share the experience and the positive feedback . We really appreciated that about your recommendation about our hotel We will concern about the food menu at breakfast and the opening of the egg stall . Looking forward to you for the next stay with us Regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The location is fantastic, 5 min walk to the beach, convenient stores, traditional market, and restaurants such as yoshi nova, KFC, Mcd, our local cuisines such as roast pig, and our favorite warung chef bbq ribs restaurant.
The room is quite spacious, surprisingly has a gym and rooftop pool. Pool seems clean. Gym equipment is a bit dated, some not working. Fridge not working but was replaced quite quickly when asked.
Room is clean, has a nice size window overlooking the city n garden. Location is safe to walk at night. Can improve on the shower water shower for constant pressure, as is, a little slow at times. Tv is not clear. Ac is good. The room and floor access security system is very good. Just tap the key card on lift's panel and it goes to the right floor, no need to touch any buttons. Simple, secure, n convenient.
Staff were fantastic. Courteous and well trained. The duty manager, Komang, definitely did a great job managing the hotel. Kudos to him n his staff. Not knowing Komang was the manager at first, I took a lot of his time asking about Bali tour and he patiently helped. With a smile. My last patient and professional interactions with hotel staff was my stay at the Marriott. Komang even helped me called up Intercontinental Sanur for booking even though a different hotel.
Took a private day tour with the Zia. No need to check outside vendors as Zia price is lower. Most importantly, we felt secure since the driver is a hotel staff
The nightly price is very very affordable. Did not try their breakfast as we prefer eating out local fares. Overall, a very good stay.
Definitely a re-stay. And we did. We stayed a second time back after Ubud.
The room is quite spacious, surprisingly has a gym and rooftop pool. Pool seems clean. Gym equipment is a bit dated, some not working. Fridge not working but was replaced quite quickly when asked.
Room is clean, has a nice size window overlooking the city n garden. Location is safe to walk at night. Can improve on the shower water shower for constant pressure, as is, a little slow at times. Tv is not clear. Ac is good. The room and floor access security system is very good. Just tap the key card on lift's panel and it goes to the right floor, no need to touch any buttons. Simple, secure, n convenient.
Staff were fantastic. Courteous and well trained. The duty manager, Komang, definitely did a great job managing the hotel. Kudos to him n his staff. Not knowing Komang was the manager at first, I took a lot of his time asking about Bali tour and he patiently helped. With a smile. My last patient and professional interactions with hotel staff was my stay at the Marriott. Komang even helped me called up Intercontinental Sanur for booking even though a different hotel.
Took a private day tour with the Zia. No need to check outside vendors as Zia price is lower. Most importantly, we felt secure since the driver is a hotel staff
The nightly price is very very affordable. Did not try their breakfast as we prefer eating out local fares. Overall, a very good stay.
Definitely a re-stay. And we did. We stayed a second time back after Ubud.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Komang Trisna, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 9 Sept 2022
Dear MaxwccChong, Warmest greeting from Zia Kuta Hotel. Thank you very much for taking your time in sharing upon a feedback as such, and further detailing your stay with a recognition of our associates who displayed their outstanding hospitality across your stay with us. We are greatly pleased to learn of your excellent stay with us, most importantly, we are deeply heartened to be in receipt of your feedback on our associates. This is a most encouraging testimony of our dedication and endeavoured delivery of true hospitality in all our undertakings for the best experience for each of our valued guests while with us. It will be our deep pleasure to ensure this feedback is extended to the entire team. And while we enjoy learning that our team members were able to meet your expectations in most aspect of your experience, it saddens us to learn that quality of our facilities such as fitness center, fridge, and the water pressure were below your expectation. Your constructive feedback is absolutely shared with the relevant department, and we are confident that all of the mentioned touchpoints will be a more favorable one during your next visit. The entire team and i will be looking forward to welcoming you back with us again for many more memorable experiences, and to being your home away from home truly while at Kuta. Sincerely Yours, Komang Trisna Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best Location, very near to many attraction such as kuta beach, legian, discovery, so we easily choose our destination just by foot and the room is quite. The breakfast is the most delicious rather than other hotel i've ever stay including any other 5 star hotel, but when the brakfast is crowded, so many foods that empty and we need to wait for long. Almost all of the hotel staff is good and polite but theres 1 receptionist girl at night that doesn't have emotion control. First time she's polite but when we ask to repeat some information, her tone is growing up.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel ZIA Bali – Kuta
Responded 5 Mar 2024
Dear Voyager First of all , I really appreciated that you spent the time to review your experience while stay with us . Our hotel located in a between Kuta and Legian , that is way its only walking distance to both area . About the breakfast , thank you in a bunch for a good review in taste . But we still need improvement about quality control about the refiil of food. Will concern to this matter when the breakfast is crowded. The management also consider for the personal service to the guest , including assist and help what the guest needed. I would like to apologized also the comments about the high tone of one our team . I do apologize and wish it will not happen again in the future Once again thank you in a bunch about all your review. It is important to us to increase our service to make guest happy while stay with us Waiting your next stay at Zia Kuta Hotel Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently visited this place and while the location itself is nice, the staff's service was shockingly poor. Room 308!
Shocking experience! We found rats in the room. Ants everywhere in the restaurant
On our first visit for dinner, we received menus only to be told just two minutes later that they were closing. It was incredibly frustrating. On another occasion, we attempted to order a drink at the bar around 8:15 PM, only to be informed by a young bartender that the bar was closed. Even after asking for a manager, the response was the same. The staff's professionalism was severely lacking.
During our time at the pool bar, we were left unattended for 2-3 days, with no one checking if we wanted any food or drinks. The inconvenience was exacerbated by the fact that we had to go all the way to the reception to place an order, considering the pool is on the 7th floor!
When trying to order chicken fingers just after midday, we were told they were sold out, although the lunch service hadn't even started.
The breakfast service was equally disappointing. The food was extremely basic, with numerous staff members standing around, more engaged with their phones than with customers. Dirty tables were everywhere, and there was no replenishment of food at the buffet. Shockingly, there were ants in the strawberry jam and jelly. On top of this, the staff's shoes were dirty, which added to the overall lack of hygiene.
The management needs to address these issues urgently to improve the customer experience.
Shocking experience! We found rats in the room. Ants everywhere in the restaurant
On our first visit for dinner, we received menus only to be told just two minutes later that they were closing. It was incredibly frustrating. On another occasion, we attempted to order a drink at the bar around 8:15 PM, only to be informed by a young bartender that the bar was closed. Even after asking for a manager, the response was the same. The staff's professionalism was severely lacking.
During our time at the pool bar, we were left unattended for 2-3 days, with no one checking if we wanted any food or drinks. The inconvenience was exacerbated by the fact that we had to go all the way to the reception to place an order, considering the pool is on the 7th floor!
When trying to order chicken fingers just after midday, we were told they were sold out, although the lunch service hadn't even started.
The breakfast service was equally disappointing. The food was extremely basic, with numerous staff members standing around, more engaged with their phones than with customers. Dirty tables were everywhere, and there was no replenishment of food at the buffet. Shockingly, there were ants in the strawberry jam and jelly. On top of this, the staff's shoes were dirty, which added to the overall lack of hygiene.
The management needs to address these issues urgently to improve the customer experience.
Read more
Date of stay: November 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We, a family of 6 people including 2 children of 7 years, stayed in Hotel Zia, Kuta from 11 October 2022 through 16 October 2022. The hotel was very good with several amenities. The staffs are very helpful and cooperative. The rooms are very much neat and clean, the hotel is well maintained. The rooftop swimming pool is also very nice. The breakfast is worth of its cost.
The view from the rooftop is awesome! One can get the view of the sea and also the Garuda Wishnu statue from here.
The location of the hotel is also an added advantage - the Kuta beach is just 5 - 6 min walk and there are many restaurants and food stores including McDonalds nearby. A number of departmental stores are also available in this location.
We will highly recommend to stay in here!
The view from the rooftop is awesome! One can get the view of the sea and also the Garuda Wishnu statue from here.
The location of the hotel is also an added advantage - the Kuta beach is just 5 - 6 min walk and there are many restaurants and food stores including McDonalds nearby. A number of departmental stores are also available in this location.
We will highly recommend to stay in here!
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: The hotel has 5 floors (G + 4). Higher the floor, better the view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dinda Meitalia, Layanan Tamu/Resepsionis at Hotel ZIA Bali – Kuta
Responded 25 Oct 2022
Dear tamalbose83, Warmest Greeting from Zia Kuta Hotel Thank you for your positive review that you have wrote in TripAdvisor We are delighted to hear that you have satisfied with the hotel facilities and the staff We are happy to inform you that we always take care of the hotel cleanliness due to guest review is our priority We are happy to hear that you enjoyed the rooftop swimming pool and the hotel locations is in the central of Kuta Area Thank you for choosing Zia Kuta Hotel as your accomodation in Bali, we will see you again for your next holiday Best Regards, Dinda Meitalia Front Office Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for 1 night the room was clean and comfortable, The buffet breakfast was good and there was a great view from the pool. Things that need to improve are cleanliness in public areas and the wifi is quite slow. But overall our stay was good.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel ZIA Bali – Kuta
Responded 1 week ago
Dear Manik I hope this message finds you well. On behalf of the entire team, I want to sincerely thank you for sharing such a wonderful review and providing us with your valuable feedback. We are absolutely thrilled to know that you had a positive experience during your stay. Your kind words about our service and facilities mean a lot to us. It’s always encouraging to hear that our efforts are appreciated, and your feedback motivates us to continue providing the best possible experience to our guests. We truly value your support and hope to welcome you back on your next visit. If there is anything we can do to make your next stay even more enjoyable, please don’t hesitate to reach out. Once again, thank you for your feedback and for choosing to stay with us. We look forward to hosting you again soon. Regards The management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the food was really great for breakfast and its was so cheap while in bali, u can walk just near to hard rock cafe and all the spa also in here. The facilities also good have gym and pool. If u want to go to the beach just walk around 5 min to the beach. The hotel also near to halal food and u can also grab the food
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hotel ZIA Bali – Kuta
Responded 17 Oct 2024
Dear Nurul Good morning to you Thank you for choosing Zia Kuta Hotel as the accommodation while at Bali We really happy and glad that you enjoy your stay with us. Also the good review , positive review about our food taste and our location , really appreciated that Looking forward to you for the next stay with us Best regards Manajement
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is beautiful and cool, I got a garden view in the room, the service was also good and very helpful, especially Ms. Gita that we handle when checking out. Thank you for your hospitality and good service for us. A hotel located in a strategic location, various kinds of shops are available here, close to souvenirs
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing hotel, even though you only stayed for 1 night, it was very memorable. The price is not too expensive but the service and rooms are really good. The location is strategic so if you want to go anywhere it's easy, especially to the beach. All the staff are also friendly and always greet each time they come down to the lobby, especially Sis Eka and Sis Gita. There is also a gym here so you can exercise in the morning, the swimming pool is on the 7th floor and the view is really good. Actually I wanted to try the jacuzzi but time didn't allow it because I had a flight, next time I go to Bali I will stay here again. 👍👍👍👍👍
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Date of stay: August 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yes our hotel with high speed internet
yes. we have 2 guest lift here
thanks
yes. we have it. with Rp 150.000 for pick up
thank uou
"The pool is good but small. Beach is walking distance and shopping areas m pubs and restaurants are close by."Read full review
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PRICE RANGE
₹1,912 - ₹2,520 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express Bali Kuta Square
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Hotel ZIA Bali – Kuta
Which popular attractions are close to Hotel ZIA Bali – Kuta?
Nearby attractions include Kuta Leather And Tailor (0.3 km), Bali Sea Turtle Society (BSTS) (0.4 km), and Kuta Square (0.2 km).
What are some of the property amenities at Hotel ZIA Bali – Kuta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
What food & drink options are available at Hotel ZIA Bali – Kuta?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel ZIA Bali – Kuta?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel ZIA Bali – Kuta?
Conveniently located restaurants include Gabah Indonesian Cuisine, Al Dente Cucina Italiana & Lounge, and Don Juan Mexican Restaurant and Bar.
Are there opportunities to exercise at Hotel ZIA Bali – Kuta?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hotel ZIA Bali – Kuta located near the city centre?
Yes, it is 0.7 km away from the centre of Kuta.
Are any cleaning services offered at Hotel ZIA Bali – Kuta?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel ZIA Bali – Kuta?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Hotel ZIA Bali – Kuta?
Many travellers enjoy visiting Pura Dalem Sakenan Serangan (6.5 km) and Bali Bomb Memorial (1.7 km).
Is Hotel ZIA Bali – Kuta accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.