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The Pavilion Hotel Kuta

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The Pavilion Hotel Kuta
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167 Reviews from our TripAdvisor Community

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Showing 108: English reviews
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Melbourne
Reviewed 1 week ago

The staff were polite, helpful and light hearted. The area was quiet but easy to walk to main attractions. The pool is gorgeous, the rooms clean and well appointed. Price was excellent. Can't fault them.

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Helpful?
Thank Matt F
Christchurch, New Zealand
Reviewed 2 weeks ago via mobile

Good location on a side street but close walking distance to markets shops and beach.not 100% clean but staff were lovely. It had an actual separate shower which was nice. good value for money only stayed one night

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Helpful?
Thank 166crw
Omaha, Nebraska
Reviewed 3 weeks ago via mobile

The staff was very nice and helpful, however they allow people to smoke directly outside of the rooms, which promptly fills all surrounding rooms with smoke. I tried to stay away from my room since the smell made me sick. Would not stay again.

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Helpful?
Thank 556kristis
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest, We thank you very much for having stayed at our hotel. We take every customer complaint seriously and the one you brought to our attention is the 1st complaint about smoking smell. We have decided from your complaint to implement as of this coming week that no smoking will occur at our hotel premise. This including gardens, terrace,...

Reviewed 26 January 2017

A very nice place to live in especially for short stays. The staffs were friendly and the ambience and environment of the place was very calm and relaxing. :) My only complain is when I booked the hotel via Expedia, it came out as ZEN Theater Kuta. So I told our taxi driver to find the hotel as such and...

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Helpful?
Thank Vikneswaran G
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest. Thank you for staying with us and thank you for sharing with us your experience between Expedia and Zen. We can understand your confusion and that if the taxi. We did not know if the business relationships between Expedia and Zen. This is our first knowledge of it. We will contact Expedia to get an explaination and have...

Melbourne, Australia
Reviewed 18 January 2017

Close to central Kuta but set back on a quiet street the Pavilion has great staff and a fantastic little pool area to escape the Bali heat. Only letdown is no fridge in the rooms but apart from that enjoyed our stay here and certainly would visit again.

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Helpful?
Thank Apollo81
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest. We were very pleased to have you with us. And appreciate deeply your inputs and comments. This is the only way we can improve. We will start having in-room refrigerators as of july 2017. Thank you again for staying with us. All the best Owner Ninuk

La Ville-aux-Bois-les-Pontavert, France
Reviewed 7 January 2017 via mobile

The room are not so big but clean,the staff so helpful and always over you warm smile every time.Nice swimming pool sorounded by green plants and Frangipani strategies location around 0.6 km to Kuta beach +- 10 minutes by walk.Not so far from Jogger and Kuta square around 10 minutes by walk and we were walk from Krishna oleh oleh...

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Helpful?
Thank Jeny K
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Customer. We would like to thank you very much for your review. We do have a lot of happy customers from France who come back regularily. So we are very happy you were satified. As a small boutique hotel we try our best to satisfy each customer. Our focus is a very clean establisment and a helpful staff. We...

Koper, Slovenia
Reviewed 6 January 2017

We spent 2 times in this hotel. First time we were there 3 nights and in these 3 days noone has cleaned our room or chagne sheets, towels or trash - disgusting! On my sheets there was old stains of....I do not want expose what. Stuff is kind of nice but their English - they look at you like you...

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1Thank saraizalar
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Customer. Your comments are taken seriously and I have personally looked into this matter to see this does not happen to another customer, again. On daily average 7 of our guest choses not to have their room made up, for personal reasons. Which is communicated to us verbally. Since there seen to have been a communicarion problem with our...

Reviewed 14 December 2016 via mobile

I spent 3 nights with my 10 yo son and 8 months infant. All is good. The room is enough to be added with extra bed. The staff is very very very friendly and helpful (I REALLY APPRECIATE). The location is near to the traditional market, near to the beach, near to tourist concentrated area but it's quite and less...

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Helpful?
Thank Ln K
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Customer. Having two children travelling is a challenge. I hope our team was there to help you during your stay. We would like to thank you very much for staying at our hotel. And hope to see you next time. Please let us know so we can make special arrangement for your children and you. Best wishes Ninuk Hotel...

Bengaluru, India
Reviewed 5 December 2016

a quiet boutique hotel , very friendly staff, especially Devi , good neighbourhood , centrally located for all attractions at bali ( also side effect , maddening traffic ) would love to go anytime if time permits.

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Thank alemari2015
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear customer. We deeply appreciate you choosing our hotel. I hope we meet your expectations and that our staff took good care of you. We look forward to seeing you again. All the best Ninuk Hotel owner.

Auckland
Reviewed 1 December 2016

This was my third trip to Bali and Kuta and The Pavillion is easily the best place I've stayed to date. It exceeded expectations in all ways. First off, it looks like the photos. It was super clean, comfortable and private.... all the trimmings of a first class hotel for a backpackers budget. Second, the staff were amazingly friendly. They...

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Helpful?
Thank mitni
Timjohnforever, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Mitni, We would like to thank you very much for your review and your kind words. Our team tries their best to make the hotel the cleanest and to service each and every customer with the greatest attention. They will go out of their way to help each customers no matter the problem ... our team will try to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Boutique Hotel in Kuta Bali ... more   less 

Additional Information about The Pavilion Hotel Kuta

Address: Jl. Kuta Theater No 8, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 1,499 - ₹ 2,086 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pavilion Hotel Kuta 3*
Number of rooms: 30
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Also Known As:
The Pavilion Hotel Kuta Bali
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Questions & Answers

Here's what travellers have asked, with answers from The Pavilion Hotel Kuta staff and other travellers.
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5 months ago

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Questions? Get answers from The Pavilion Hotel Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have kids choose a ground level room as the balcony is not enclosed”
 of 5 bubbles L8900LHmattf, 22 Mar 2017 | Read review
“modern budget hotel - just nice for short stays”
 of 5 bubbles , 25 Jan 2017 | Read review
“Lower floor rooms have great pool access”
 of 5 bubbles Apollo81, 17 Jan 2017 | Read review
“Best rooms are beside a pool.”
 of 5 bubbles saraizalar, 6 Jan 2017 | Read review
“I think the second floor is possibly the best”
 of 5 bubbles mitni, 30 Nov 2016 | Read review
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