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Sheraton Bali Kuta Resort

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Traveller (2849)
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Panoramas (22)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#4 of 22 resorts in Kuta
Location
Cleanliness
Service
Value
Travellers' Choice
Discover the beach lover's paradise that is Sheraton Bali Kuta Resort. Our downtown Kuta, Bali hotel provides perfect access to the best of the area, beginning with the adjoining Beachwalk mall with 250 luxury shops and a cineplex. Take a dip in our outdoor infinity pool or stay connected with computer workstations in our lobby. Enjoy an afternoon tea with ocean views in The Lounge or elevate your stay by witnessing uninterrupted views of the island’s golden sunset right at Sundowner Rooftop. Experience casual gourmet-market style at Daily Social, also known as the best place for Sunday Social Brunch in Kuta, or sit down for delicious Italian dishes at Bene Italian Kitchen. Select from among 203 hotel rooms or suites featuring our Sheraton Signature Sleep Experience; all rooms offer private balconies - many with Indian Ocean views. The beach, the hidden gems in Kuta, and our signature service await you at our 5-star resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Valet parking
Paid public parking nearby
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Game room
Billiards
Patio
Video game console
Children's playground
Indoor play area for children
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more
Hotel links
Special Offer:Earn points toward free nights.
2057Reviews98Q+A100Room tips
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Melvin K wrote a review 19 Feb
2 contributions
Went for our valentine's day trip with my girlfriend and me and was upgraded to a seaview room (although the view wasn't the best sea view). Had a very warm reception upon arrival. Room: generally clean and comfy for 2 although a little old Amenities: links to the mall for added convenience, nice sea facing pool, decent selection for breakfast, nice lounge deck to hang surround during sunset for a nice view, plenty of other F&B around Service staff: knowing that we're spending our valentine's day trip there, they provided us with a complimentary chocolate cake and folded some towels as display on our beds upon our return Only draw back, which is entirely not within that control is the traffic leading in which can be heavy during peak hours. Overall, a decent hotel if you wanna stay in the Kuta beach front area.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: 5-star hotel for travellers who wish to stay in Kuta
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 2 days ago
Dear 368melvink, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger37623005045 wrote a review 18 Feb
1 contribution
Great Hotel with superb hospitality. Sits directly next door to the fabulous Beachwalk shopping mall. Sunset here is one worth looking for. We can happily choose from three varied and scrummy in-house dining venues, Feast, Bene or The Lounge, while the posh rooms feature free Wi-Fi, iPod docks and flat-screens, plus terraces or balconies. The in-house guests have access to the kids club to keep the kiddos entertained.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 3 days ago
Dear Passenger37623005045, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerardiom wrote a review 7 Feb
Isle of Man, United Kingdom717 contributions173 helpful votes
+1
We booked a junior suite, and as an Ambassador, we were upgraded to a large suite facing the ocean, which was lovely. However, the hotel is an old property, so no soundproof double-glazing or heat-reflective windows. This meant the room was very hot, as the AC system was the original installation and insufficient, and noise from the road directly in front of the hotel continued into the very early morning hours. Regardless of the property’s shortcomings, we enjoyed our stay, primarily due to the kind and genuine hospitality of the people. In particular, Vivi, the loyalty manager, went the extra mile to ensure we were as comfortable as possible and well respected. Even down to her arranging to forward some items my wife had left in the safe! We enjoyed a Balinese massage, and both Dan and Daisy were great. Agung from the breakfast service ensured we tasted a wonderful selection of local fruits by preparing us a fruit platter. Gayatri, our cocktail bartender, made my wife the best Cosmopolitan ever!!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 1 week ago
Dear Gerardiom, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback, and we sincerely apologize for the inconvenience due to the noise from the road outside and the AC problem. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bob D wrote a review 7 Feb
Minneapolis, Minnesota199 contributions108 helpful votes
This is the ideal hotel for people who want a relaxing stay in busy, hectic Kuta. It's practically an oasis situated next to Beachwalk Shopping. I got an ocean view room and it was divine. Breakfast at the Daily Social never failed to disappoint the ten mornings I ate there. Excellent barista service! The bar allows you great views of the Indian Ocean. My only complaint is that the front desk hardly ever had any small bills that I consistently asked for. Bills that I could use for tipping people for small services provided. One morning the clerk said 100,000 max--that's USD $7. Hotel can step up on this service. Otherwise, this was a most pleasant and relaxing vacation and I will definitely return.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Avoid the third floor--it's a little loopy getting around the hotel since stairwells are rather...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 1 week ago
Dear onebigepicurean, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality, our great location and our breakfast. We appreciate your valuable feedback, and we sincerely apologize for the inconvenience due to our lack of small bills. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic45783750055 wrote a review Jan 2024
1 contribution
Recommended.. excellent Nice view, super cozy and good quality of service.all staff friendly. A strategis place. Treatment spa very relaxing and stronger with Ms sulis therapist good working. I love this resort so much.thank you for the 5star hotel sheraton kuta.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Hotel mewah dan ternyaman.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 3 weeks ago
Dear Scenic45783750055, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback. Thank you for recognizing and mentioning our associates. Sulis is thrilled to hear that you are happy with her service. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heather E wrote a review Jan 2024
Ontario, Canada15 contributions3 helpful votes
Very nice place with an excellent location. Lovely breakfast with wonderful selections. Staff extremely friendly. Best massage I ever had! Spa was awwwwesome! Beautiful, large rooms. Across road from the beach. Pool was nice. Roof top bar for great sunset views.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Go shopping at Poppies Lane II. Great fun. Huge mall right beside hotel with every store...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 4 weeks ago
Dear Miaae2017, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality and our facilities. We appreciate your valuable feedback. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sungmok yeo wrote a review Jan 2024
4 contributions2 helpful votes
Anggi at the reception helped me check-in with a cheerful, positive attitude. Her exuberance made my first impression of Sheraton Bali Kuta Resort really happy, and the chocolate ice cream she handed over to our daughter was the best ice cream my daughter has ever had. And as soon as I told Anggi that we bought a lot of snacks because we needed a paper box to carry with us on our way back to Korea, she said, "Do you need a paper box?" And she said she'd get me a paper box. Her sense of humor, as if it were in my head, was truly the best customer service. In addition, at the breakfast restaurant, Chef Minggu walked around and responded to each customer, saying that he would explain his food one by one and make anything he wanted. Like Chef Minggu's food, the customer service was perfect, and I felt like I was treated to the best food thanks to him.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Bali's Best Resort to Do Its Best for Customer Satisfaction
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 4 weeks ago
Dear smyeo97, Thank you for staying with us and taking the time to share your experience with us. We are pleased to hear that you're satisfied with our friendly hospitality. We appreciate your valuable feedback. Thank you for recognizing and mentioning our associates. Anggi and Chef Minggu are thrilled to hear that you are happy with their services. We look forward to welcoming you again to stay with us whenever your travels bring you back to Kuta. Sincerely, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yogesh Huja wrote a review Jan 2024
Gurugram (Gurgaon), India21 contributions3 helpful votes
+1
This Jan 2024, our family's stay at Sheraton Bali Kuta Resort was exceptional! Kids absolutely loved the diverse and delicious breakfast options - a delightful start to each day. Our rooms offered stunning ocean views, creating the perfect backdrop for witnessing breathtaking sunsets. The resort's proximity to Kuta Beach, just a few steps away, meant endless fun in the sun and sand. Additionally, the connecting mall was a shopper's paradise, making our shopping experience convenient and enjoyable. This resort truly provided the ideal blend of scenic beauty, leisure, and family-friendly amenities, making our vacation memorable. Hotel Staff deserves all 5 stars for great service with a charming smile always. Last but not the least the pool is a magical location to capture some great camera shots.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Indeed this hotel is on the busiest street of Kuta but that is the real fun... so just make sure...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 14 Jan 2024
Dear YogeshHuja, Thank you for staying with us and taking a moment to share your recent experience. We are happy to hear that you enjoyed your stay and that our friendly hospitality meets your expectations. We take pride in providing a clean and comfortable space for you and we appreciate your positive feedback. We are happy to hear that you are satisfied with our breakfast and our great location. Thank you once again for your positive feedback and we look forward to welcoming you again to experience a memorable stay here at Sheraton Bali Kuta Resort! Best regards, Ashley Lai Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MonkeyMagicMan wrote a review Dec 2023
Hong Kong, China31 contributions56 helpful votes
The Sheraton hotel service was impeccable and the breakfast and service by the staff made my stay top notch. However, my daughter almost died when she stepped into this footpath hole right next to the hotel entrance!!! It was there the next day too without any safety barriers to warn pedestrians. How come nothing is done about this for two days? If my family were walking at night back to the hotel, I’m sure we would have met a worse fate. The hole must be fixed, the lid seems to be broken and no hotel management cares!!!!
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Don’t walk in front of hotel if death trap outside hotel is not fixed!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 27 Dec 2023
Dear MonkeyMagicMan, We sincerely appreciate your positive feedback about our hotel service and breakfast. We apologize for any distress caused and thank you for bringing this matter to our attention. Your safety is of utmost importance to us especially in our hotel area. The hole that you mentioned is outside of our hotel premises however it is indeed nearby. Hence, we have promptly communicated this concern to the local authority, as they are the one who is in charge of the area. Now they are actively working on fixing the pavement. Sincerely, Ashley Lai General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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anrew11 wrote a review Dec 2023
Singapore, Singapore2 contributions
+1
Super service with very helpful and friendly staffs! Conveniently located and connected to the Beachwalk mall with many restaurants and shops. Highly recommended for short, seamless and memorable stay!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Traffic little heavy during December period. But not a big issue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ashley Lai, General Manager at Sheraton Bali Kuta Resort
Responded 26 Dec 2023
Dear anrew11, Thank you for choosing to stay with us for your recent travels to Kuta. We're glad to hear that you were satisfied with your stay. Thank you for choosing the Sheraton Bali Kuta Resort for your stay, and we hope to see you again soon for many more unforgettable moments. Sincerely, Ashley Lai General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹11,861 - ₹15,096 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
196
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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SHERATON BALI KUTA RESORT - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Sheraton Bali Kuta Resort
Which popular attractions are close to Sheraton Bali Kuta Resort?
Nearby attractions include Beachwalk Shopping Center (0.2 km), Janoko Tailor (0.4 km), and Pande N Lily Bar (0.2 km).
What are some of the property amenities at Sheraton Bali Kuta Resort?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Bali Kuta Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Bali Kuta Resort?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Bali Kuta Resort?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Sheraton Bali Kuta Resort?
Conveniently located restaurants include Daily Social Bali, Rosso Vivo Dine & Lounge, and Crumb & Coaster.
Are there opportunities to exercise at Sheraton Bali Kuta Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Bali Kuta Resort have airport transportation?
Yes, Sheraton Bali Kuta Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Bali Kuta Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Bali Kuta Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.