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Sheraton Bali Kuta Resort

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#10 of 249 Hotels in Kuta
Certificate of Excellence
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Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort
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1,214 Reviews from our TripAdvisor Community

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Showing 944: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel is located close to the beach.The view is grate and the swimming pool is wonderful.The service is very good and well done to the team who provides the service next to the pool.The spa is recommended as well.

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Helpful?
Thank Ralwk
chennai
Reviewed 4 days ago NEW

So we booked a stay here from the 9-12 Feb 2017 and paid for the Ocean view rooms. We checked into our rooms and were hugely disappointed ! The Ocean view room has a side narrow view, where the ocean is visible between blocks. To add the rooms were smelling with an unbearable sewer stink. On complaint, the manager said...

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Helpful?
Thank hemantm
South End, Massachusetts
Reviewed 1 week ago via mobile

One of the best hotels we have ever stayed. Spacious and very clean room. Amazin spa. Breakfast is plenty with delicious food. Very good service. My family and i stayed there for two weeks and staff wAs very pleasant. Check in and check out was fast. Would totally recommend.

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Helpful?
Thank frankdav25
Singapore
Reviewed 1 week ago via mobile

This is the first time I tried Sheraton after I became a SPG member. I was attracted especially with the kids' meal with 0-8 months and 8-36 months. The view of Ocean Front is great and it is a very convenient location. Zara is just downstairs. The Infinity Pool is nice too. The kid's corner is clean with many toys....

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Helpful?
Thank shenyu2008
Pune, India
Reviewed 1 week ago

I was here with my wife for honeymoon and I would say that we loved the stay at Sheraton Kuta! We had the ocean view room and the view from the balcony was great ! Below are few tips if you are visiting Sheraton Resort at Kuta Bali • Take a room on the higher floors, you will get a...

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Helpful?
Thank Shikhar T
Hong Kong, China
Reviewed 1 week ago via mobile

As a platinum SPG member I did not get a suite room upgrade... slow check in and lack of staff at the front desk. The rooms are quite huge with a walkin closet before entering the bathroom. The bed is quite comfy and room layout is good. The hotel layout is weird... you have to walk all the way around...

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Helpful?
Thank Ben C
Dario_Orsini, General Manager at Sheraton Bali Kuta Resort, responded to this review

Hello Ben C, Apologies for the inconvenience experienced upon check in. This is something that will be reviewed personally by me. We appreciate loyalty more than anything, and I am sorry to hear that the recognition did not meet your expectations . Love to hear that you enjoyed our breakfast selection, as breakfast always becomes the most important meal of...

Reviewed 1 week ago

We were in Sheraton Kuta for a total of 5 days.We booked an ocean facing room and it was worth its price.To start with the hotel is just next to Kuta beach so ideal for those who are looking for amenities nearby.Most of the famous malls and shopping streets arent very far.The hotel has great kids room and they do...

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Helpful?
Thank Abhishek G
New York City, New York
Reviewed 2 weeks ago

The title says it all. From check in to check out, it has all be surprises. Spending a 9 whole days in Bali for my birthday. Sheraton is our second stop. Arriving at the lobby, the hotel grounds are huge. Love the concept Sheraton adapted for the decor. Looks stunning. Check in was a bit of a mess, but was...

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Helpful?
1Thank rickycarter93
Dario_Orsini, General Manager at Sheraton Bali Kuta Resort, responded to this review

Hello rickycarter93, Thank you for the continued loyalty and support. Happy to read your recognition toward Dewik and Bee Fong. I will definitely share this review with them personally. Your amazing review about the property is highly appreciated, and we love the fact that you enjoyed every minute of your stay here. Looking forward to your upcoming visit to the...

Bali, Indonesia
Reviewed 2 weeks ago

We had wonderful stay with our family, The reception Ebi help make the surprise for my daughter birthday. Wiantara and alit premana set up the room with balloon, happy birthday from rose petal and complimentary birthday cake. You guys make our stay so memorable and thank u for that..

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Helpful?
Thank Tugenks79
Dario_Orsini, General Manager at Sheraton Bali Kuta Resort, responded to this review

Dear Tugenks79, We are excited to read your comments about our teams. We believe that action speaks louder, and it is good to know that Ebi, Wiantara, and Alit could bring our values to life. We are looking forward to providing another memorable experience in the future for you. In the meantime, safe travels! Dario Orsini General Manager.

Taipei, Taiwan
Reviewed 2 weeks ago

Best location in Kuta, right on Beach Walk Mall, few steps to Kuta beach for surfing and sun bathing. All kinds of restaurants around. Service is great, from Hendra Arnawa at lobby helping with luggage to front desk. Facility is good but floor is slippery when wet. Access to downstair is tricky if you don't want to take stairs.

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Helpful?
Thank Alfred C
Dario_Orsini, General Manager at Sheraton Bali Kuta Resort, responded to this review

Hello Alfred C, It was a pleasure to have you stay with us. I will personally share your kind words to Hendra Arnawa, and I thank you for taking the time to share your amazing stay with everyone here. We are looking forward to welcoming you back in the near future. Dario Orsini General Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
About the property
  • Beachfront
Food & drink at the hotel
Feast
Feast
Cuisines: International, Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Bali Kuta Resort offers and exclusive and secluded retreat, amidst spacious open air terrace, outdoor pools and unrivalled view of the ocean. This luxury leisure Bali hotel will introduce 203 guestrooms and suites featuring a spacious private balcony of the ocean scenery, including a two-story Oceanic view Presidential Suite with contemporary approach of Balinese interior, as well as the latest in-room technology and Sheraton Sweet Sleeper Bed.Relax with our open-air rooftop pool, or dine in two of our signature restaurants – featuring Bene a light-hearted, upbeat and fun-filled modern Italian trattoria, as well as Feast an all-day market of cuisine with visual explosion, all made over open kitchens. ... more   less 

Additional Information about Sheraton Bali Kuta Resort

Address: Jalan Pantai Kuta, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 9,761 - ₹ 17,115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Bali Kuta Resort 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sheraton Bali Kuta Resort
Hotel Style:
#2 Business Hotel in Kuta
#4 On the Beach Hotel in Kuta
#4 Top resorts Hotel in Kuta
#6 Spa Hotel in Kuta
#6 Romantic Hotel in Kuta
#7 Luxury Hotel in Kuta
#18 Family Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bali Kuta Resort staff and other travellers.
33 questions
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Questions? Get answers from Sheraton Bali Kuta Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor ocean view”
 of 5 bubbles shikhart2017, 15 Feb 2017 | Read review
“Ocean facing rooms are better even if slightly more expensive”
 of 5 bubbles , 14 Feb 2017 | Read review
“Ocean front suites are the rooms to get!”
 of 5 bubbles rickycarter93, 12 Feb 2017 | Read review
“close to the pool with ocean view”
 of 5 bubbles alfredc2016, 7 Feb 2017 | Read review
“Go for ocean view rooms and suits , higher floors have better view but ground floor has a water body.”
 of 5 bubbles 96prakashb, 4 Feb 2017 | Read review
5 of 5