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BEST WESTERN Kuta Villa

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BEST WESTERN Kuta Villa
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516 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Kuta Villa
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Showing 401: English reviews
Reviewed 30 May 2016

We stayed in this hotel for six days. The room service, free shuttle service, swimming pools are mind blowing and a very calm hotel for a peace of mind. Very near to airport and all other sight seeing places. Please do conside this hotel in Kuta for

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Helpful?
Thank Vivek K
Best Western K, General Manager at BEST WESTERN Kuta Villa, responded to this review

Dear Mr. Vivek, Warmest Greetings from Best Western Kuta Villa, Thank you for choosing Best Western Kuta Villa as your first-choice hotel for your stay in Kuta and sharing your valuable review. We are delighted to learn that you had a fantastic experience with us and dedicated to always serve guests with finest service up to their satisfaction. We look...

Dubai
Reviewed 25 May 2016 via mobile

Check in was a bit slow and late, however we were given a room upgrade to a private villa which was pretty cool actually. I didn't expect it at all. The rooms are not that spacious but it's comfortable enough for a good nights rest. I love the idea of an outdoor shower but not when the drain is so...

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Helpful?
Thank Robyn S
Best Western K, General Manager at BEST WESTERN Kuta Villa, responded to this review

Dear Ms. Robyn, Warmest Greetings from Best Western Kuta Villa, Thank you for choosing Best Western Kuta Villa as your first-choice hotel for your stay in Kuta and sharing your valuable review. We are delighted to learn that you had a fantastic experience with us and dedicated to always serve guests with finest service up to their satisfaction. We look...

Heron, Montana
Reviewed 24 May 2016

I was very disappointed with my experience at this hotel. They didn't have a room ready when I arrived which was already after 4pm. The room and bathroom were not desirable at all. They should NOT be a part of the Best Western chain!!! I don't intend to ever stay there again and would not recommend this hotel at all....

Review collected in partnership with Best Western
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Helpful?
Thank MarkGarber
Best Western K, General Manager at BEST WESTERN Kuta Villa, responded to this review

Dear Mr. Mark Garber, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for...

Reviewed 21 May 2016 via mobile

Arrived at 2.30 Am, surprisingly the room requested was not ready yet and the front office officer named "Abu" wanted me to understand that I need to wait 30 minutes to have my room ready. Obviously there are not ready for hospitality. VERY NOT RECOMMENDED HOTEL!!!!!

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Helpful?
Thank Yan H
Best Western K, General Manager at BEST WESTERN Kuta Villa, responded to this review

Dear Mr. Yan, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Reviewed 11 May 2016 via mobile

Staffs were friendly. We were super disappointed by the hotel room though. We were previously staying at another hotel but we decided to move to BWKV to be closer to Kuta. We arrived and checked in at around 11:30 am and were told that the room can only be ready to use at 2 pm because it needs to be...

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Helpful?
Thank LydiaZein
Best Western K, General Manager at BEST WESTERN Kuta Villa, responded to this review

Dear Ms. Lydia, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Mumbai, India
Reviewed 1 May 2016 via mobile

The room, the bed, the pool and the food in room service was average. But the most terrible experience was with the staff at the restaurant. Don't expect even a glass of water 2mins passed the breakfast time. They will charge you 15000 rupaiyas which is 115 Indian rupees for a glass of water if you have crossed your breakfast...

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Helpful?
Thank amit c
Singapore, Singapore
Reviewed 23 April 2016 via mobile

The plunge pool is so dirty when we arrived to our room. When we ask them if it is possible to clean the plunge pool for us, the front desk staff said she will inform the housekeeping staff. Once the housekeeping staff arrived, he came with a broom and dustbin. He was a bit blur and we told him, the...

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Helpful?
Thank Evva C
Perth, Australia
Reviewed 21 April 2016

The beds were nice and adjoin room convenient for children but they were not the rooms as advertised on Groupon. Just basic rooms. Bathrooms a little strange and as we were upstairs my husband was worried bath may fall through floor as there we gaps around it. Good working safe for valuables. Good air con. Food in restaurant not really...

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Helpful?
Thank wildy07
Melbourne, Australia
Reviewed 21 April 2016 via mobile

I arrived very late but front reception was fantastic amd kindly upgraded the room for me. The room was gorgepus very clean and well appointed. The outside bathroom is lovely. Room service was not good enough. Warmish beer without a glass and tastless Indonesian food. My airconditioner wasn't working and the front desk sent an engineer who diagnosed the problem...

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Helpful?
Thank ethannan
Launceston, Australia
Reviewed 19 April 2016

We stayed at Best Western Kuta Villa for the first 2 weeks of April. When we first arrived, we were told our room wasn't ready (it was 2:30pm) which we found was a bit odd. An hour and a half goes by, & my partner had to say something as he is a diabetic and needed to refrigerate his medication....

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Helpful?
Thank Sarah C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Best Western Kuta Villa is the new crown jewel of Kuta, Bali. The sanctuary is ideally located in the heart of The Island of God (Bali's nickname) : just minutes from the excitement of tourist attractions such as the famous Kuta Beach, souvenir market, vibrant shopping area, local and international food attractions and Bali’s night life. Imagine, being close to the action, yet protected from the hustle and bustle at night, by the brilliant landscape of its surroundings.The hotel is designed with Balinese style architecture, from the lobby until our SPACIOUS one bed room villa. Our guests can enjoy our extra comfortable bed, outdoor shower, plunge pool, bath tub, 60 channels cable, LCD flat screen TV, abundant amenities, wi-fi internet connection and hot breakfast buffet.As part of our service, laundry, business center and meeting room and airport shuttle service also available for accomplishing your needs.Feel total relaxation in your villa or at the pool, our friendly staffs will make sure you are taken care well at your new home while you are away from home. For a memorable visit to Bali, make a reservation today at BEST WESTERN Kuta Villa. ... more   less 

Additional Information about BEST WESTERN Kuta Villa

Address: Jl. Nyang Nyang Sari No. 2, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 1,882 - ₹ 3,898 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Kuta Villa 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
BEST WESTERN Kuta Villa Bali
Hotel Style:
#36 Family Hotel in Kuta
#65 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kuta Villa staff and other travellers.
17 questions
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Questions? Get answers from BEST WESTERN Kuta Villa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a Villa, it's closer to the pool”
  • Superior Room Ensuite also looked over the outdoor area (large door opposite the sink)
  • Pup left by Housekeeping
  • Superior Room outdoor area with Outdoor Shower
  • Superior Room outdoor area with Outdoor Shower
 of 5 bubbles britta_watson, 20 Nov 2016 | Read review
“Stay at another hotel”
 of 5 bubbles JodyH2, 18 Nov 2016 | Read review
“before checking in ask the reception to Open the AC as you are tired when you will reach here from airport and you deserve a chilled room.”
 of 5 bubbles spike_paul, 12 Sep 2016 | Read review
“Ensure you are explicit about what standard of room you will get.”
 of 5 bubbles Dangravy, 24 Aug 2016 | Read review
“Try and get superior room, usually cheap deals.”
 of 5 bubbles jpwsn, 6 Jul 2016 | Read review
5 of 5