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Grand Inna Kuta

2,341 reviews
#36 of 252 Hotels in Kuta
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Traveller (1236)
Room & Suite (400)
Storyboard
Overview
  • Excellent31%
  • Very good43%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
“bali wing”(143 reviews)
“beach wing”(131 reviews)
“new wing”(112 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Grand Inna Kuta
Offers & Announcements: Nyepi Package
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,341)Write a Review
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21 - 25 of 2,022 reviews
Reviewed 4 weeks ago

You can’t check in defore 3Pm. We had stayed 10 or more time at this hotel but I must say that the improvement are a bit disappointing. The quality of the new build is poor and is already deteriorating. The room was OK and no...More

Review collected in partnership with this hotel
3  Thank Paul H
Response from grandinnakuta b, other at Grand Inna KutaResponded 3 weeks ago

Dear Paul H Thank you for your review. Please accept our apologies for the shortcomings that you encountered during stay. In regards to our check in time, guests can check in before 3 PM as long as the room is ready. Since our hotel is...More

Reviewed 4 weeks ago

Good location... but too many bogan's around the pool. Loud and too much language. The location is great, on the beach and in the heart of Kuta shopping. The hotel is old and a bit run down but the staff are friendly. It is the...More

Review collected in partnership with this hotel
3  Thank doctorgary2
Response from grandinnakuta b, other at Grand Inna KutaResponded 3 weeks ago

Dear doctorgary2 Thank you for taking the time to write on TripAdvisor related to your stay. Your feedback has been addressed to the management for discussion and glad to read that you found the hotel location is convenient. We hope we will welcome you back...More

Reviewed 14 January 2018 via mobile

Love this place. We know exactly what we are getting. Its like an old friend. Room was good as usual, cleaners came Early every day. Breakfast was ok. President was staying there at the same time although didnt see him at the swim up bar...More

2  Thank Reculvers
Response from grandinnakuta b, Social Media Officer at Grand Inna KutaResponded 18 January 2018

Dear Reculvers Thank you for sharing your opinion related to your stay. We were delighted to read that you had an enjoyable stay with us moreover you stayed during our President visit which was remarkable. Thank you for your kind remarks regarding the breakfast as...More

Reviewed 11 January 2018 via mobile

It was a good experience, hotel is standard not luxurious, friendly staff, good breakfast, on the beach good for surfing, in a good location for walking through main street in kuta, 2 nights is more than enoughMore

2  Thank Jessica G
Response from grandinnakuta b, Social Media Officer at Grand Inna KutaResponded 18 January 2018

Dear Jessica G Thank you for sharing on this platform. We were pleased to note that you enjoyed and had a good experience staying with us at Grand Inna Kuta with good location and close to every city attraction. Grand Inna Kuta is indeed not...More

Reviewed 11 January 2018 via mobile

Fantastic location. If you walk back down the road a little you don't have to get stuck in the one-way traffic chaos. Pool has had a well deserved makeover with a swim up bar and the front dining area is better than ever instead of...More

2  Thank Mytgirl
Response from grandinnakuta b, Social Media Officer at Grand Inna KutaResponded 18 January 2018

Dear Mytgirl Thank you for taking the time to write on TripAdvsor related to your stay. We were pleased to note that you found the new pool by the beach exceptional of course with the additional swim up bar. Our hotel location is indeed convenient...More

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134567405
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Breakfast included
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 57 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Kuta
#16 Business Hotel in Kuta
#24 Luxury Hotel in Kuta
#25 Family Hotel in Kuta
#26 Spa Hotel in Kuta
#31 Romantic Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 57 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in Kuta
#16 Business Hotel in Kuta
#24 Luxury Hotel in Kuta
#25 Family Hotel in Kuta
#26 Spa Hotel in Kuta
#31 Romantic Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1236)
Room & Suite (400)
Pool & Beach (229)
Dining (116)
Amenities (10)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
ElleZulkarnain
21 February 2018|
AnswerShow all 2 answers
Response from grandinnakuta b | Property representative |
Hello there. Yes we do for complimentary.
0
Votes
Annie-Marie888
12 February 2018|
AnswerShow all 2 answers
Response from grandinnakuta b | Property representative |
Dear Annie-Marie888 For disabled guests, we may suggest a room with stand up shower in the bathroom and we can provide a chair to help with showering. If you need a ground floor, you need to look at any type of Deluxe rooms... More
0
Votes
Kellie R
9 February 2018|
AnswerShow all 2 answers
Response from grandinnakuta b | Property representative |
Hello Kellie Superior Pool Access are available for interconnecting however Deluxe Pool Access are not. Please contact us direct via email should you need any further information. Kind regards Elita
0
Votes
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Room Tips
"there is two section, one is old section (that really old however big and some has access to pool. Another..."
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"Sea view rooms are excellen"
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"Pool access rooms, no stairs and your own courtyard to relax, read."
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"don't stay here."
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