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Grand Inna Kuta

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2,088 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Inna Kuta
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Showing 1,810: English reviews
Frankston, Australia
Reviewed 8 November 2016

My overall review of this property is that I was very disappointed. Our check in was a disaster as was our check out. I had requested a lower floor room with a balcony,. we were upgraded to a room with no balcony. We were then moved to a room in the very old part, 3rd floor, no lifts so we...

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Helpful?
Thank lynnej156
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear lynnej156, Thank you for your review and please accept my profuse apologies for the lapse in service you encountered. I have discussed in detail your comments with the Team to ensure we provide a improved guest service. Upon such time you are planning another trip to Bali, please reach out to me to allow me to assist you personally....

Tamworth, Australia
Reviewed 8 November 2016

Our room was on the top floor with a view of the large pool and the beach.The staff were very friendly and the resort was always clean and tidy.The breakfast is really nice with lots to choose from.The resort is in a great spot and is right on the beach. Poppies lane is 5 mins away for shopping.It is a...

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Thank sheridanlyn
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear sheridanlyn Thank you for taking the time to write on TripAdvisor related to your recent stay. We were pleased to read that you had an enjoyable stay with all what Kuta has to offer within walking distance beside being adjacent to the beach and thank you for your kind comments regarding the breakfast and the GIK team who are...

Perth, Australia
Reviewed 8 November 2016

Facilities were fantastic - three amazing pools in a very central location and right on the beach. The staff were extremely helpful and friendly. A few minor incidents - like rooms smells of sewerage unless you leave the bathroom fan on ... and staff called to see if they could clean the room when we had the "do not disturb"...

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Helpful?
Thank Batya E
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Batya E Thank you for sharing your experience related to your stay on to this forum. We apologies for the inconvenience that you encountered during your stay which will be addressed to related department for improvement in the future. Despite the lack in service, we were pleased to note that you enjoyed hotel facilities especially the pools, and thank...

Gold Coast, Australia
Reviewed 6 November 2016

from what i could see it was the only hotel in kuta with direct beach access. walk straight from hotel to beach and enjoy cold beer from many drink vendors. sunsets are good, no need to go jimbaryn bay. hotel has 3 pools, all good, rooms very good comfy beds and cold air con. only negative was the hot water...

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Thank muchous
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear muchous Thank you for taking the time to write on TripAdvisor related to your recent stay. We were delighted to read that you had an enjoyable stay with us and thank you for your kind comments regarding the location, the rooms, and the pools. We are looking forward to welcoming you back again upon your next visit. With kind...

Melbourne, Australia
Reviewed 6 November 2016

We have stayed at the Inna many times and always loved it, this time we stayed again with a large group but I think the rooms are now looking more run down and Happy hour has changed, which is more expensive so we spent more time out on the beach purchasing drinks, Staff are so wonderful and very helpful. I...

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Thank sally1616
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear sally1616, Thank you for your review and for being a regular guest at Grand Inna Kuta. I was pleased to read that you enjoyed the attention and the care of the GIK Team. Please accept my apologies for your room, we are doing our utmost to maintain all our rooms however as management we are depending on the owner...

Melbourne, Australia
Reviewed 5 November 2016

Got a superior garden view room, but I don't know what was superior about this room. The Air Conditioner was leaking, the safe was not working properly, the room was not cleaned properly and the fittings in the bathroom were falling apart. Complained to the reception, but they sent some people to mop the floor while were in it and...

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2Thank nalakag80
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear nalakag80, Thank you for taking the time to send your review related to your recent stay. Please accept my sincere apologies for the lapse in services you encountered. Despite our preventive maintenance program at times a technical malfunction occurs which when reported is normally speedily repaired. At the time of your arrival the hotel was occupied at full capacity...

Sydney, Australia
Reviewed 5 November 2016

This was our second stay at Grand Inna and we again had a great holiday. The hotel is right on the beach to enjoy and watch the fabulous sunsets. Close to all Kuta has to offer but very quiet in the resort. We were pleasantly surprised to be upgraded to the new section pool and ocean views. Fabulous!! Thank you...

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Thank RickandJo
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear RickandJo, It was a pleasure to welcome you back again as one of our regular guests at Grand Inna Kuta. We were pleased to note that you had another amazing time with us and thank you for all your kind comments regarding the breakfast and the GIK team who are always there to assist you. It was also a...

SKOFJA LOKA, Slovenia
Reviewed 5 November 2016

Hotel has a great location just on the kuta beach. It also has 3 swimming pools one is almost on the beach. Breakfast is exellent. There is a lot of restaurants around the hotel. Just step away is hard rock cafe and starbucks. If you prefer local food there is a kind of night market with very cheap and tasty...

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Helpful?
Thank Tatjana P
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Tatjana P Thank you for sharing your experience related to your stay on to this forum. We were pleased to note that you had an enjoyable stay with all what Kuta has to offer within walking distance and thank you for your kind remarks regarding the pools and the breakfast which you found convenient during stay. We are looking...

Gladstone, Australia
Reviewed 4 November 2016

Great position & the staff were amazing as usual, we've stayed here 4 times now & love it! Best part this time was wen two tourists were to roudy there security was on to these drunken fools in 2minutes escorting them safely back to there rooms, well done security!!

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1Thank bretto206
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear bretto206, Thank you for being regular guests and your kind comments. I was delighted to read that our extensive training how to deal with inebriated guests is noticeable, fortunately the issue doesn't happen too often though. My Team and I are looking forward to welcoming back you again for the 5th time ! With kind regards, Peter Stolk General...

Ballarat, Australia
Reviewed 3 November 2016

Situated on beach. Great pools great meals. Walking distance to everything. The staff are helpful and friendly and will organize anything you need. Friday night fiesta is a must see that you'll enjoy!

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1Thank tanyak769
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear tanyak769 Thank you for sharing your experience related to your recent stay at Grand Inna Kuta. We were delighted to read that you enjoyed your stay and thank you for your kind comments regarding the location, the pools, and our staff who are always there to assist you. We were glad you enjoyed Indonesian Fiesta Dinner every Friday evening....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Best Value on the Kuta Beach Bali, one of only a few Beachfront hotel situated adjacent to the Kuta Art Markets and within easy walking distance of the shops, restaurants and attractions of Kuta Bali. With its typical hospitality, this 4 Stars hotel offers combination of Traditional and Modern atmosphere. ... more   less 

Additional Information about Grand Inna Kuta

Address: Jl. Pantai Kuta no. 1 | Br Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 4,084 - ₹ 7,844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Inna Kuta 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Grand Inna Kuta Bali
Hotel Style:
#12 On the Beach Hotel in Kuta
#16 Business Hotel in Kuta
#27 Luxury Hotel in Kuta
#27 Family Hotel in Kuta
#28 Spa Hotel in Kuta
#32 Romantic Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Inna Kuta staff and other travellers.
106 questions
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Questions? Get answers from Grand Inna Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms/blocks are being up graded as we speak, we where in rooms 3128/3126/3124,rooms where garden view, looked tired but clean.”
IanNJ22, 23 Apr 2017 | Read review
“we had an older room on 3rd floor. they do need renovating but for their age clean and tidy with a very comfy bed.”
stewies_11, 17 Apr 2017 | Read review
“3 floor to see the sun set from room”
Suweca2014, 16 Apr 2017 | Read review
“If you want balcony go with the older rooms ”
brankai2014, 14 Apr 2017 | Read review
“Choose renovated wing of the hotel”
braendgaard, 13 Apr 2017 | Read review
5 of 5