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Royal Singosari Kuta

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Royal Singosari Kuta
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450 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Bengaluru, India
Reviewed 6 June 2016

Stayed here when it was called Royal Eighteen. Perfect location for shopaholics! One of the best roof top pools. The rooms are also very neat. Service is good too. Enjoyed the stay of four nights. During a currency exchange in a nearby shop, a good amount was stolen by the shop owner himself! Then the security of thee hotel help...

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Helpful?
2Thank VishwasCR
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you again for your recent stay with us and we have shared your experienced stay to our team and certainly this will always encourage them to maintain high standard of service for our value guest. Please also accept our sincere apology for the situation you have experienced regarding stolen incident. Despite of this situation, please allow...

Cairns, Australia
Reviewed 31 May 2016

We recently stayed for 4 nights in a deluxe room. The hotel is an older hotel, and apparently will be undergoing renovations soon, but I could not fault it at all for the price we paid. The bed is comfortable. The rooms are clean. Bathroom is a good size.The pool area is nice. Staff are very helpful and friendly. The...

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Helpful?
Thank Fiona H
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value Guest, Please accept our sincerest thanks for your recent stay with us as well as with your time to write positive reviews through Trip Advisor. Your reviews will certainly encourage us to maintain our standard of service as always. Once again, thank you for your attention and we look forward to welcome you back in near future. Regards,...

Reviewed 29 May 2016 via mobile

Location is super central. Great! But it seems as though this hotel is suffering a bit of an identity crisis. I can't tell if the building used to be beautiful and is making a half-hearted attempt at renewing this image, or if it could be very nice with some more elbow grease. Superficially And online the hotel looks quite nice...

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Helpful?
1Thank Drliza11
Sydney, Australia
Reviewed 25 May 2016 via mobile

This hotel was the Royal Eighteen Resort and Spa and has now been taken over by the Hardy's Group - no work has been done - the mortar around the bath/shower is nearly non existent - toilet in room is not flushing properly - table in dining room had veneer around which caught on my dress ripping a hole in...

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Helpful?
Thank ILUBali
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Thank you very much for staying with us as well as with your constructive feedback through Trip Advisor. Please do apologies for the inconvenience experience during your stay; (1). For toilet flushing (room218) is indeed working properly after having checked by our handyman. (2). For restaurant table - apparently this is the 1st time we got complaint...

Reviewed 20 May 2016 via mobile

I stayed in this a hotel serveral times when it was royal eighteen suites. When it was royal eighteen suites it was a great hotel. Now its the worst i think there is. Fungus in the room and badroom. Toilet wad leaking water smelled really nasty. No hot water. When I said something about it the guy said that it...

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Helpful?
1Thank Reshma P
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guest, Please accept our sincerest thanks for considering our hotel a part of accommodation during your recent stay in Kuta, Bali. We would also like to expressed our humble apology for inconvenience because of some problems occur during your stay. Maintenance had been done by our maintenance team and for TV reception basically this is problem came from...

Fremantle, Australia
Reviewed 20 May 2016 via mobile

We stayed here one night on our way elsewhere in Bali. The rooms were great considering the price. Comfy bed and sizeable bathroom. Brekky was great in the morning, standard Bali brekky. The only negative I have is that the reception desk is small and you can be waiting quite a while to be seen to.

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Helpful?
Thank Nikarse
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guest, Please accept our sincere thanks to consider our hotel as part of your accommodation choice during your recent stay in Kuta, Bali. Your feedback through Trip advisor regarding our reception desk is small is very valid and basically this become our top concern as future planning of redesign project. We do hope this redesign of reception project...

Kuala Lumpur
Reviewed 18 May 2016 via mobile

Stayed at the hotel for 5 days. Location is strategic and convenient and in the heart of kuta town. Room is clean and wonderful. The pool is splendid.3-5 minutes walk to nearest mall. Customers service is good and warm. Worth of money.

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Helpful?
Thank Farrah Hanim M
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guest, Thank you for your recent stay with us and your positive feedback through Tripadvisor is much appreciated as it will encourage our team to serve our guest like you better and better in future. Once again, we look forward to welcome you back in other opportunity. Regards, Ketut Wigama Hotel Manager

Reviewed 18 May 2016

stay in a superior room for 2 nights was very pleasant , the rooms are located first floor and has a balcony equipped with minimalist garden, clean hotel with friendly service and nice breakfast . Besides all of that there is one thing that impressed me with this hotel is the great rooftop pool, with large size that we can...

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Helpful?
Thank purwo p
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, Please accept our sincerest thanks for your recent stay with us and your positive feedback through Tripadvisor is truly appreciated. We have shared your comments to our team as this will encourage them to always deliver genuine services for our guests like you. Once again, thank you for your time and attention, and we look forward to...

Dhaka City, Bangladesh
Reviewed 2 May 2016 via mobile

7 min walk to Kuta beach and good location for shopping. 3 star standard hotel. Surprisingly the hotel was quite busy but the hotel staff managed to put up a smile all the time. Rooms were clean and had all the facilities you would expect in a modern hotel but no view at all and no balcony. Bathroom exhaust was...

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Helpful?
Thank Jaseer_Hossain
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value guests, We thank you very much for your time in writing reviews through trip Advisor. We have put our top concern on refreshing our towels and still on processing. Again we thank you for your attention and we look forward to welcoming you back in other opportunity. Regards, Ketut Wigama Hotel Manager

Reviewed 23 April 2016 via mobile

The staff here couldn't do more for us! The hotel was lovely and pool very quiet. We had an incident with a money changer where he short changed us by 3 million! The hotel sent one of their security guards with us to solve the problem and we got the money back (probably wouldn't have if he wasn't with us)....

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Helpful?
2Thank Jessica H
wigama2015, Manager at Royal Singosari Kuta, responded to this review

Dear Value Guests, Thank you very much for your recent stay and review through Trip Advisor. We have shared your positive comments to all of our team and your comments is compliment for us because it will absolutely encourage us to deliver our services to our guest better. We do hope we could serve you again in other opportunity. Regards,...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Royal Singosari Kuta (Formerly Grand Hardys Hotels & Spa Kuta)is a new minimalist hotel, nestled conveniently at the central of Kuta. The premier choice in Kuta for family holiday, group of friends, honeymoon couple and business traveler. Features 101 rooms inclusive Superior rooms, Deluxe rooms and Suite rooms set in a story building comprised with single and double room configuration. Offer its guests all the comfort of modern hotel and a stay in convenient accommodation served by genuinely charming and professionally trained Balinese staff. Providing a tropical getaway, Grand Hardys Hotels & Spa Kuta is just minutes away from Bali Ngurah Rai International Airport, 200 meters from beautiful Kuta Beach, the famous Discovery shopping center, restaurant, bar, waterboom park, and popular Kuta Square. An idyllic hideaway for those wishing to explore Bali while keeping Kuta beach and Kuta's best shopping mall within walking distance. Aside from free Wi-Fi, it also has an outdoor pool, Balinese massage and free parking.The modern rooms include a flat-screen TV, minibar and a personal safe. Private bathrooms come with a bathtub. Day trips and car rentals can be arranged at the tour desk. The resort also provides laundry services and a 24-hour front desk.The Star Cafe is perfect for catching up with friends for canapes, meals & drinks, meetings or simply spending time relaxing out of the heat. Guests can enjoy watching live sport or enjoying great music. Our menu includes favorites such as steak, seafood, salads, ribs, authentic pizza, pasta and much more. ... more   less 

Additional Information about Royal Singosari Kuta

Address: Jl. Singosari 18 | Jl. Singosari no. 60, Kuta 80361, Indonesia (Formerly Grand Hardys Hotel and Spa Kuta)
Region: Indonesia > Bali > Kuta
Price Range: ₹ 1,505 - ₹ 3,861 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Singosari Kuta 3.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Royal Singosari Kuta Bali
Hotel Style:
#21 Best Value Hotel in Kuta
#41 Family Hotel in Kuta
#42 Romantic Hotel in Kuta
#60 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Royal Singosari Kuta staff and other travellers.
23 questions
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Questions? Get answers from Royal Singosari Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dnt dsrgrd d std rums on d grnd flr.de hve smll bkyrd 2 sit out drnks n smks. Brkfst lounge& ext wr prty esly accessible& twasnt tht noisy”
 of 5 bubbles lanuk, 14 Feb 2017 | Read review
“Pool is under repair. Very little traffic noise”
 of 5 bubbles R3428FFjohno, 29 Jan 2017 | Read review
“satay buffet night”
 of 5 bubbles judithp91, 28 Oct 2016 | Read review
“Road side rooms”
 of 5 bubbles , 18 Oct 2016 | Read review
“not all rooms have a window. Choose a higher floor.”
 of 5 bubbles M9057DNrogerr, 9 Oct 2016 | Read review
5 of 5