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Serela Kuta

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114 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Bali, Indonesia
Reviewed 4 weeks ago

Stayed here for a night, the receptionist was very nice and friendly and check in progress was quick and smooth. The room is in modern desgin, room facilities and amenities complete, clean and comfortable. The only minus thing was the breakfast, food was almost empty and there was only one choice of bread, fruit slices and rice. Fruit slices is...

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Helpful?
Thank asmedasw
Bali, Indonesia
Reviewed 6 January 2017

I stay here a couple of times and also I try stay to 1 of the villa like type and all I can say is, It is dirty everytime I stay and I'm not the type of person that complaint but just go with it. It is actually a nice hotel if the cleanliness can be more details.

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Helpful?
Thank Steven P
Serela_Kuta_Hotel, Manajer Kantor Depan at Serela Kuta, responded to this review

Dear Mr Steven Warmest greetings from Serela Kuta Bali. We hereby would like to thank you for choosing Serela Kuta for your hotel destination in Bali. It is however with much regret to learn that there was an inconvenience experience of your stay at the room we provided. Kindly rest assured that of all our team has been well informed...

DKI JAKARTA
Reviewed 6 January 2017 via mobile

i stayed here 3 times and my stay was always amazing. the room is very tidy, and the bathroom is comfortable too..the only problem for me is the lightning, too dark inside the room. overall it is nice, helpful staff and good service.

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Helpful?
Thank cindyfrn
Serela_Kuta_Hotel, Manajer Kantor Depan at Serela Kuta, responded to this review

Dear Mrs Cindy Warm Greetings from Serela Kuta Bali Thank you for taking your time to share the feedback through our online survey. We appreciate your valuable feedback and will ensure this feedback would be well acknowledged by our Management for further action. I sincerely hope that this experience will not prevent you to stay with us again. If there’s...

Reviewed 12 December 2016 via mobile

I stayed with 2 of my kids, this hotel is very comfortable, feels like home. staff very friendly, nice swimming pool, reasonable price, the room is good, easy to find street food, near to legian if u want to party.

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Helpful?
Thank Dita A
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

ear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Cairns, Australia
Reviewed 12 December 2016

We have stayed at the Serela Kuta for nearly 2 Months, Sep-Oct and Nov-Dec 16, usually Hotels are just hotels and we travel extensively in SE Asia. The Serela however, to me is above the rest of places I have stayed, as to me People make a Hotel. The Staff are wonderful and have made our stay extremely comfortable and...

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Helpful?
Thank Roymarg62
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Mr. Roy & Margaret griffin Warmest greetings from Serela Hotel Kuta.. We trust that you have arrived safely home and hope that your holiday in Bali and Serela Hotel Kuta was rejuvenating and memorable one On behalf of all Serela Hotel Kuta staff and Management we would like to thank you for staying with Serela Hotel Kuta, it was...

Surabaya
Reviewed 8 December 2016 via mobile

The service was good.The staff helpfull and friendly.The room is cozy and nice.When i was staying i was not have time to see the Hotel facility,but i can say that the room was good and comfortable.This hotel can be one of my choice when staying in Kuta Area

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Helpful?
Thank Wuri_Manik
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

Brisbane, Australia
Reviewed 19 November 2016

Transport was great - guy was lovely. The room was very boxy, bath towels were on the grey side. Been used 1000 times over. No running water upon arrival. Glad we only stayed as a stop over. Staff was good. If you want to hear a rooster at 4am please stay here.

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Thank Cynthiaw80
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service and product in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in...

Sydney, Australia
Reviewed 11 November 2016 via mobile

We stayed in this hotel for two nights, the bathroom is still dirty. A lots of hair in the shower, bad lighting. A very small and stuffy room. The breakfast was far from good. And the most shocking thing is they provided a cup with lipstick stain, it is very disgusting. We will never stay in this hotel again!!!!

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Thank rnovita
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are pleased to accept your feedback to improve our service in the future Once again Thank you, We look forward to welcoming you again to Bali and stay in Serela Kuta...

Reviewed 4 November 2016 via mobile

i stayed here for 2 nights , room and bathroom is nice and clean, wifi signal is acceptable, pool is nice but little bit small. The staff are friendly ,location is strategic, only 15 minute walk to legian. Overall is good except the breakfasts , not many option (i choose fried rice) and the taste is below average, but it...

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Helpful?
Thank alam f
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali In regards to our breakfast, we will improve it in the future Please share your experience stay in...

Jakarta, Indonesia
Reviewed 18 October 2016 via mobile

We are so happy staying in Serela hotel.. We really enjoy the ambience of the hotel.. so relaxing and the staff are very polite and helpful.. The housekeeping and front desk are giving their best services.. The room of the hotels are clean and everythings looks new and good maintanance.. we will come back to Serela Kuta balu hotel when...

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Helpful?
Thank Desy R
Serela_Kuta_Hotel, Room Division Manager at Serela Kuta, responded to this review

Dear Valued Guest, Warmest greetings from Serela Kuta Bali.. On behalf of Management and staff Serela Kuta, we would like to thank you for your feedback through TripAdvisor We are happy to know that you enjoy your stay in Serela Kuta Bali Please share your experience stay in Serela kuta Bali to your family,friends and colleague so that many people...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Serela kuta Hotel Bali is a three stars Hotel that also serves as the first KAGUM Hotels' property in Bali, bringing the welcoming hospitality moments of KAGUM Hotels for the first time in the land of paradise! With Serela Kuta Hotel Bali, we are ready to serve to you with KAGUM Hospitality spirit in Bali! ... more   less 

Additional Information about Serela Kuta

Address: Jl. Raya Kuta No. 42 | Badung, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 1,341 - ₹ 2,346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serela Kuta 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Serela Kuta Bali
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Questions & Answers

Questions? Get answers from Serela Kuta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms by the pool little noisy if large group in, convenient for a quick dip, Smoking friendly areas just outside the room on lower floor”
 of 5 bubbles Roymarg62, 11 Dec 2016 | Read review
“Room was neat ,clean and good ambience”
 of 5 bubbles Dwarar, 24 May 2016 | Read review
“Upgrade room to include lounge with fridge next to pool.”
 of 5 bubbles baseballwa, 21 Feb 2016 | Read review
“quiet floor”
 of 5 bubbles giarys, 17 Jul 2015 | Read review
“Choose the room with swimming pool access”
 of 5 bubbles missnova99, 6 Jan 2015 | Read review
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