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BEST WESTERN Resort Kuta

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492 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Resort Kuta
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Showing 376: English reviews
Vancouver, Canada
Reviewed 17 September 2012

Didn't pay too much for our room but I can't help but wonder if we could have gotten better value for our money somewhere else. Experienced the following issues with our stay: - our pickup from the airport was incredibly late and the driver was unapologetic - previous guest's swimwear was still hanging in the wardrobe, raising questions of whether...

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Helpful?
1Thank Courtney B
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Cologne, Germany
Reviewed 14 September 2012

Spacious and classious rooms with any comfort and commodities, nice bathroom and nice breakfast in the morning on a terrace . The staff was very helpful with us (our luggages had benn lost at the airport). A pleasant surprise for our arrival to Bali after a long flight from germany.

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Helpful?
Thank Anna J
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Singapore, Singapore
Reviewed 11 September 2012

Though the hotel is located away from the main tourist stretch of Kuta Beach, it is actually a blessing in disguise. Because it is away from the busy and noisy areas, you can be pretty sure that you get a peaceful night in your hotel room. A free shuttle from the hotel to Discovery Shopping Mall (Located just on the...

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Helpful?
1Thank WanderlustKeong
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Sydney, Australia
Reviewed 10 September 2012

This is my second time here in best western kuta. I checked in on the 28th Aug for one night and booked two rooms as there was 4 of us and another night on the 1st Sep for one night. The rooms are still well maintained. Service still good at best western kuta. Again they still had the buffet breakfast...

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Helpful?
Thank PutriDiaz
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Surabaya, Indonesia
Reviewed 31 August 2012

I stay there for 2 times. I love this hotel. Reasonable Price, Good Location, nice bed. But a bit difficult to find car park, but don't worry the hotel staff will help u to find a parking. Reception so helpful, even they also recognized me that this is the second time I came. It located nearby airport... so no need...

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Helpful?
1Thank Tjungsh
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Mumbai, India
Reviewed 26 August 2012

I visited Bali in May/June 2011. After researching several hotels in Bali, I booked BW Kuta. I was apprehensive about the place 'cause it wasnt close to Kuta beach. But was pleasantly surprised... its really a nice place - worth more than what you pay. Very close to the airport... takes 10 minutes to reach the airport. The neighborhood looks...

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Helpful?
2Thank Parikshit_24
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Sydney
Reviewed 25 August 2012

I booked for seven nights at this hotel and i dont have one complaint!, pick up from the airport was easy followed by an even easier check in and greeted with a complimentary drink at arrival!, complimentary buffet breakfast every morning was great as they had a wide variety of food on offer. Cocktails at the pool bar were superb...

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Helpful?
Thank Luciana A
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Bukit Mertajam, Pulau Pinang, Malaysia
Reviewed 25 August 2012

actually i am booking 3 days for stay at here.But when i reached there the manager just told me this hotel is overbook already.Then they just told us will transfer us to Grand Mega Hotel.Then when they transfer us to there the hotel also no room already.They need to check all the room agains.Finally at 11.45pm they give me the...

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Helpful?
Thank connieyeah
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests...

Makassar, Indonesia
Reviewed 21 August 2012

It was the second time staying at BW. This time I traveled by myself, it was business mater. The room still the clean as I remember from last year, the bathtub still enjoyable, and the reception from the first time I arrived still as quick and efficient. But so pity there was something bad experience about the service I must...

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Helpful?
Thank Desiree R
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Valuable Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

St. Petersburg, Russia
Reviewed 14 August 2012

I was so happy to spend 10 nights in this wonderful hotel! Friendly staff,good restaurant,clean rooms. P.s. My personal advise-do not let to block money on your CC! We were stocked in Bali because one of the receptionists did a mistake in amount to be preauthorised. And ask for the deluxe rooms on the 4th floor

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Helpful?
Thank Alice S
tommyBWRK, General Manager at BEST WESTERN Resort Kuta, responded to this review

Dear Valuable Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff

Additional Information about BEST WESTERN Resort Kuta

Address: Jl.Kubu Anyar Street, No 118 | Banjar Anyar, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: ₹ 1,765 - ₹ 3,937 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Resort Kuta 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Best Western Resort Kuta Hotel Kuta
BEST WESTERN Resort Kuta Bali
Hotel Style:
#66 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Resort Kuta staff and other travellers.
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Questions? Get answers from BEST WESTERN Resort Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The superior rooms are tucked away and not the best value”
 of 5 bubbles Bali271, 19 Oct 2016 | Read review
“Book a room with a pool view, they are further from the road.”
  • Garden View Room (Deluxe)2
  • Garden View Room (Deluxe)
 of 5 bubbles truthtelleruk, 1 Oct 2016 | Read review
“Room above the swimming pool.”
 of 5 bubbles ronenwoutd, 28 Aug 2016 | Read review
“Pool was good. Breakfast included continental and Indonesian options. Poolside room would have been good except for above incident.”
 of 5 bubbles 536CatherineB536, 3 Aug 2016 | Read review
“Pool side rooms are offering better view”
  • Room view
 of 5 bubbles 831hareeshm, 15 Jun 2016 | Read review
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