This has been a fascinating experience. We stayed for two nights at JW Marriott, Mussoorie and the experience was fascinating. Each of the staff members ensured that we were comfortable and took personal care for our needs. Look forward to come back soon. Thank you all at JW.
The staff at JW Marriott have been very cooperative and polite. All the restaurants like JW Cafe, Tepan and Trout are a must visit restaurants within the hotel. They have amazing selection of foods and best service ever.
JW made us fall more in love with Mussoorie this time... The staff made sure that we have the most memorable stay, Right from Aman at the Front desk, Mr. Waseem Sheikh, manager Housekeeping, everyone made us feel the warmth. Waseem gave us the best room with best view, and every day was awesome. In the restaurants all the staff was so courteous, cannot mention everyone, but Keshav at JW, Pankaj at Wisteria, Rehan at Teppan, Gagan Mehta at Trout , Rohit at JW were so warm and caring Himanshu, the young Guitarist was very kind to teach us, and he was also so good at playing and singing together. Last but not the least the headchefs : Amitesh and Dinesh made special arrangements for our Kid and My wifes Fast. Thanks JW Marriott, for making us feel so special, we took lots of Warmth back home.…
We spent three nights at this beautiful, very well-managed property in July. We traveled with three small kids and a newborn, and the staff went out of their way to make us truly feel 'at home.' The drive from the airport (DED) is rough, and this is some ways outside of Mussoorie town -- but it is well worth the extra journey. You are surrounded by one of the most beautiful (and peaceful) natural landscapes in India. Definitely do the ~1 hour "pine forest" hike (we did it with little kids, no problem). The food is excellent (we tried all restaurants), and the kids club provides educational entertainment (with a devoted staff who will take good care of the kids). I cannot say enough good things about Neha and the front desk staff, the kids club, the housekeeping, etc. The GM here deserves recognition; really well-run property. We went during monsoon, so the view was 'hit or miss' due to intermittent cloud cover, but, despite that, I would go again at the same time in a heartbeat due to the overall experience. Truly a relaxing vacation. Don't miss this place.…
Situated in very beautiful location, the property is extremely good and the best part is the amazing hospitality and courteous staff. We thoroughly enjoyed our stay. Thank a lot to the staff members for making it so comfortable. A perfect destination for holiday.
Four of us and grandparents traveled as a family. We had a wonderful, relaxing time at the resort. The customer service is excellent and the food is superb. Lots of activities if you want to stay busy or just hang out at the balcony with a good book and stare at the surrounding mountains. The best thing I enjoyed about this place was how calming and relaxing the stay was.
We travelled as a family had 3 rooms. We were celebrating sons birthday the staff was very nice even before the travel the loyalty manager priyanka rana from the hotel had whatsapped me to know if we were celebrating anything so they could prepare before hand. The checkin was a breeze. They had already decorated the room and Mr Waseem the house keeping manager was personally there to supervise the preparations. The loyalty lounge was closed but Rashee the in charge at JW cafe was super helpful and got us served at the table itself making us super comfortable. The staff was fabulous. We had an episode requiring hospitalization of one of the logs and the staff was again very prompt and helpful, except that doctor was 2 hours away. But the staff was very helpful and cooperative. Had a great stay for the third time …
Overall a happy stay at the hotel. Breakfast spread was good. Service personnel polite and helpful. The property has good open spaces for walking in morning or evening. Entertainment area has bowling alley.
Must visit Marriot Mussoorie!! Gorgeous property & the most hospitable staff✨✨✨ Samriddhi went out of their way to assist us last minute with birthday surprises that truly made our trip memorable! Rashi & Deepika from Marriott’s team is soooo helpful & kind! So serene, extremely lovely weather & delicious food 🤍
It was a complete experience. Hotel ambiance is amazing. Surrounded mountains around the hotel property is icing on the cake. Staff is very friendly and their attention to detail is amazing. Ms Rashi and Chetan went above and beyond to provide surprise birthday cake for my daughter on short notice. I would love visit again at this haven.