Welcomhotel By ITC Hotels, The Savoy

Welcomhotel By ITC Hotels, The Savoy

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Panorama of the Premium Room at the WelcomHotel The Savoy
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Room & Suite (514)

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Avg. ₹23,350 /night, 2/10 - 2/11
₹35,727
per night
₹29,539
per night
₹23,350
per night

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About

#1 of 179 hotels in Mussoorie
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Rooms
4.7 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
With a regal history of more than a hundred years, the hotel has been delighting famous dignitaries and royalties from India and abroad with its heart-warming services and all the appurtenances of luxury. As a summer resort in the heydays of the Raj, The Savoy at Mussoorie had few equals. More than a hundred years later, it still is. Today, as a WelcomHotel, it stands in all its glory, ready to turn the clock back in time for the connoisseur of fine living. The hotel is conveniently located at the Library end of the Mall Road at Gandhi Chowk, around 32 km from Dehradun Railway Station and 55 km from Jolly Grant Airport. And, if you want to come by car, the property is about a 7 hours' drive from New Delhi. The royal heritage here beckons you to the quiet beauty of the hills while 'Romancing the Past'. So check out little history, check in to WelcomHotel The Savoy.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Archery
Badminton
Kids stay free
Babysitting
Valet parking
Wifi
Yoga classes
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Game room
Archery offsite
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Walking tours
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Outdoor furniture
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Hindi

Location

Library Bazar Gandhi Chowk, Mussoorie 248179 India
5.0
5.0 of 5 bubbles5,079 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the peaceful yet accessible setting of Mussoorie, the Welcomhotel By ITC Hotels, The Savoy, garners high praise for its enchanting atmosphere that marries historical elegance with contemporary comforts. Guests have called out the exceptional dining options and diverse activities, contributing to its reputation as a hotel that offers good value for money. The staff's hospitality and personalized care frequently receive accolades, enhancing the overall experience of stays marked by immaculate maintenance and the charm of well-appointed rooms. However, some guests note the room temperatures and sizes could be improved.
Location
Central
Atmosphere
Enchanting
Rooms
Comfortable
Value
Remarkable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding

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Detailed Reviews
Seema Hazari wrote a review Mar 2024
Chandigarh, India
+1
Hotel's Favourite
5.0 of 5 bubbles
I remember visiting the Savoy as a little Kid. The expansive, beautifully designed property, a true Icon in its own right, left a lasting impression on my young mind!
As the hotel fell on bad days, I was filled with remorse, and vowed to visit it again, when it was up and running !
With a change of guard and the ITC group taking over the running of this Iconic property, we decided to visit this historically significant hotel and relive my childhood memories!
The hotel has been lovingly restored to its former glory and the suite that we stayed in, was well anointed and luxurious !
The housekeeping team ensured that we were well looked after, and the thoughtful gesture of keeping cushions, monogrammed with our names, on the beds made my heart skip a beat!
The lovingly restored Piano, and the gentleman playing it beautifully, while we sipped our evening tea, was enough to pull at our heart strings !
The food at the all day dining and the speciality Indian restaurant,was exceptional! A big shout out to the Chef and his team! The Garhwali thali was par excellence!
The evening program of change of guards, gave us a peek into the past, And the bonfire with the hotel guests sitting around and playing games and listening to songs,was a welcome addition and a lovely way to bond!
As we roamed around the property, soaking in the beautiful gardens and admiring the Iconic bar, and ball room, which had played host to some of the world’s who’s who, I couldn’t help but pinch myself!
The team, under the able leadership of Mr. Gautam Valli, who was always at hand, for his guests,went over and beyond to make our stay comfortable!
Thank you team Savoy, for making our stay memorable!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The Garhwali thali is a must try!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 28 Mar 2024
Dear Guest : Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We are happy to learn that your overall stay was comfortable with us. Thank you for the kind words for appreciation for team Welcomhotel The Savoy and this will definitely motivate us to customize our guests stay experiences. We assure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish. Please do not hesitate to get in touch with me for any assistance whatsoever. Once again thank you for the time & consideration ! Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy Mussoorie +91-96632-33545
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SonamMathur wrote a review Mar 2024
Mumbai, India
5.0 of 5 bubbles
We visited Savoy Mussoorie with our 16 month old daughters and stayed for 4 nights in the Savoy Suite. And I m 100% sure this was definitely not the last time we stayed at this lovely property. Its quite unnecessary to say that this property is so lovely that u will fall in love with it the minute u reach there, but what made a significant impact on our vacation was the warmth and hospitality of every single person who works over here. We cannot be more grateful to the whole staff who went above and beyond their duty calls to make sure we were comfortable. Right from Akshita from the reservation desk who made the booking process very easy and seem less, to Renuka from the front desk who was always accessible for even tiniest of our needs, the stage was set for a very comfortable and luxurious stay from the very beginning. Prashant from housekeeping made sure our suite was always up to the mark, even if that meant tending to it multiple times a day. The chefs at the Grand Dining Hall, Chef Arvind and Chef Manoj served us the most delicious food and also accommodated all our special requests which was so very important since we were travelling with toddlers. Ankita, Arjun, Chander, Sapna, Jaspreet, Santosh and Nishant were always present to make sure we had the best times and actually took care of the babies while we had our food.
Coming to the property, it has been done up so beautifully that every corner is worth a hundred pictures. Activities arranged for kids, the play area, the tea counters during the day, the bonfire with live music, followed by some activities in the central lawn makes it a perfect place for a family vacation.
Needless to say, we can’t wait to be back 😊

P.S. Do not miss the Garhwali thali and the kebabs at Royal Afgan
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 28 Mar 2024
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Ms. Akshita, Ms. Renuka, Mr. Prashant, Chef. Arvind, Chef. Manoj, Ms. Ankita, Mr. Arjun, Mr. Chander, Ms. Sapna, Ms. Jasreet, Mr. Santosh and Mr. Nishant, this will definitely motivate us to customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Jogi wrote a review Mar 2024
Pune, India
5.0 of 5 bubbles
From the moment we arrived, to the day of our departure, every member of the hotel staff contributed to making our stay truly unforgettable.

Firstly, the management staff (Dheeraj, Chandar, Rajesh, Lokesh) deserves commendation for their meticulous attention to detail in orchestrating our anniversary experience. They went above and beyond to ensure that every aspect of our stay was tailored to our preferences, from arranging a beautiful room with breathtaking views to coordinating special surprises throughout our stay.

The concierge staff (Jasmin, Jasreet, Akshita) was instrumental in curating an itinerary, offering valuable recommendations for dining spots and organizing transportation for our outings. Their warmth and professionalism added an extra layer of comfort to our stay, knowing that we could rely on their assistance at any time.

The restaurant staff (Pradeep Rawat, Sundar, Nishant, Aman, Ashish) and the Writer's Club Staff (Dheeraj, Rohit) deserves special mention for their exceptional service and culinary expertise. Each meal and drink we enjoyed was a gastronomic delight, beautifully presented and served with genuine warmth and hospitality. Our dining experience was an especially memorable one, with the staff going out of their way to create a warm ambiance and ensure that every dish exceeded our expectations.

Lastly, the housekeeping (Lokesh, Chakram, Ritwik) staff played a crucial role in maintaining the impeccable cleanliness and comfort of our accommodations. Returning to our room each evening felt like coming home to a sanctuary, thanks to their diligent efforts in keeping everything spotless and well-stocked.

Special Thanks to
Mr. Dheeraj (Writer's Club) for going above and beyond and making our evenings special.
Mr. Lokesh (House Keeping) for gifting us with something special that had a cultural touch to it, it was a very sweet gesture and we really appreciate it.
Ms. Akshita for coordinating our stay and for her thoughtful recommendations.

Overall, our experience at ITC Savoy exceeded all expectations, thanks to the dedication and professionalism of the entire staff. They not only made our first anniversary memorable but also set a high standard for hospitality that will be hard to match. We are truly grateful for their contributions and look forward to returning to create more cherished memories in the future.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 1 Mar 2024
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Mr. Dheeraj, Mr. Chander, Mr. Rajesh, Mr. Lokesh , Ms. Jasmin, Ms. Jasreet, Ms. Akshita, Mr. Pradeep, Mr. Sundar, Mr. Nishant, Mr. Aman, Mr. Ashish, Mr. Chakram, Mr. Rohit and Mr. Hrithik this will definitely motivate us to customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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Jet21429367063 wrote a review May 2024
5.0 of 5 bubbles
I recently stayed at the Savoy and I just have to say this is such a greaattt hotel I mean the place is beautiful and right next to the Mall Road which makes it so much more convenient than the other hotels and as someone who's stayed in a lot of ITC properties, this hotel has definitely kept up with the bigger properties. You would think that a smaller property in a hill station would face issues in delivering the services to the guests but NOPE. Right as we entered the property we were met with such sweet smiling faces and they were genuinely interested in talking to us and getting to know us which is very rare in today's date. They helped us plan our stay, from providing information inside the hotel to suggesting us places in and around mussoorie, and on top of that they also helped us book cabs with our preferences. The rooms are aesthetically crafted and have such a good view of the mountains. We had our rooms cleaned on time whenevr we requested for it and the staff never declined any request of ours. The food and restaurant team were also so nice to us and suggested different dishes on the menu for us to try. Definitely one of the top properties of ITC if not the best. I would love to come here again with more of my family because of the good care you've taken of us. Great work Savoy!
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 6 May 2024
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odyssey04248437870 wrote a review Jan 2025
5.0 of 5 bubbles
We had visited the property on the occasion of our 1st Marriage Anniversary.
We had a seamless experience of curating the package & booking with Mr Joginder.
On arrival,the pleasing personality of Mr Madan made us have a nice welcome.
The chirpy nature of Ms. Akshita from Guest Relations,had us comforted through the meals & even checkout.
Praveen and his colleagues hosted us very well;through the meals at restaurant and also the Singer,was full of zeal.
The chef(s) really proved a meddle with their preps.
The Houskeeping team was also very warm with their respective services.
The exclusive screening of Documentary was one of the few highlights.
Overall,a great getaway for us.
Wishing Mr Valli & his entire team,great success!
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Date of stay: January 2025
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 3 weeks ago
Dear Guest: Namaste! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Mr. Joginder, Mr. Madan, Ms. Akshita, Mr. Praveen and other team members, this will definitely motivate us to customize our guests stay experiences. We assure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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Shayan D wrote a review Jun 2024
5.0 of 5 bubbles
Had a great 3 night stay at this meticulously maintained heritage property, which felt like an oasis of calm outside of the hustle and bustle of Mussoorie. What made the trip really special though was the service provided. While I cannot recall everyone's names, Akshita (from the front desk) took a lot of care in ensuring that we had a great stay, be it with customising the trip, planning an itinerary, booking vehicles and the constant follow-up to ensure that we were in need of nothing. Ankita and Arjun (from the Grand Dining room) also provided a great dining experience, especially during breakfast hours. Overall, a 5 / 5 stay.
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Date of stay: June 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 7 Jun 2024
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Ms. Akshita, Ms. Ankita and Mr. Arjun, this will definitely motivate us to customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mumbai_Traveller2011 wrote a review Mar 2024
New Delhi, India
4.0 of 5 bubbles
I stayed in the property for 2 nights with my family. This is an iconic property in Mussoorie. My thoughts around the property and stay are as follows-:

Pros
1. Location. The hotel is just at the start of the Mall Road. The other major 5 star properties in Mussorie are far away from the mall road. This is a great plus if you wish to stroll down on the mall during your stay without much hassle..
2. Big Ground in the middle of the property is a great offering. This is a great place to sit, soak in the sun and if you kids with you then they can play in the sun with other guests. I guess for people from cities, something like this is a great plus.
3. Great Staff. We had some issues with our stay which were promptly handled by the GM, Mr. Gautam Valli of the hotel. He also upgraded our room to a bigger suite which went a long way in improving our experience of the property and stay. We have fond memories of the stay due to your interventions. Thanks Mr Valli for making our stay a good one.I would like to mention that all the other staff in the hotel also make your stay a good one and look after your family in a efficient manner.
4. Heritage feel is a different feeling in terms of decor in the restaurants and bar/lounges.

Cons
1. Do remember that this is a heritage property so the rooms/bathrooms are not newly built or have a aura of spic and span asthetics. I guess one has to have the right expectations before visiting the hotel.
2. Menu variety. I had 2 buffet breakfasts and i felt that the bfast could have been better. They provide all the usual live counters, south indian, puri/parantha combos but i have seen better lay outs and menu choices in other ITC properties.
3. Certain products were IMHO not consistent with the image of the Savoy. The hotel was serving cremica sachets for ketchup and Cremica jam sachets. For toiletries, it was Fiama products. I understand that Fiama is an ITC brand but still would suggest that these items should not be used and maybe better brands should be provided.. One would expect such kind of products in lesser ranking hotels. They might be saving some little bit in ordering these things but just spoils the image of the Savoy.
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Date of stay: March 2024
2.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 19 Mar 2024
Dear Guest : Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". It was pleasure meeting and interacting with you during the stay. We have also made a note for your reported feedback about the in room service offering as well as service offering during breakfast, this has our attention for necessary action at our end. Our sincere apologies for the reported inconvenience once again. Thank you for the kind words of appreciation for team Welcomhotel The Savoy and this will definitely motivate us to customize our guests stay experiences. We assure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Yours most certainly is a relationship we cherish. Please do not hesitate to get in touch with me for any assistance whatsoever. Once again thank you for the time & consideration ! Responsibly yours, Gautam Valli General Manager Welcomhotel The Savoy Mussoorie +91-96632-33545
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Tushar Kataria wrote a review Jul 2023
+1
5.0 of 5 bubbles
The last time I visited The Savoy was when I was around 12 or 13 years old and I had a faint recollection of what the property was like.

When I visited The Savoy this time around, I immediately remembered the long winding driveway leading upto the reception area. But I was in for a complete surprise. It was as if I had stepped into another era. The construction of the hotel reminded me of the grand buildings during the times of the Raj.

Ms. Akshita very kindly guided us through the check in process and ensured that everything was smooth as silk. We were guided to our rooms and it was ensured that we were most comfortable. Although new and modern wings have been added to the hotel, it still maintains its old world charm.

The hotel is a vast property with huge lawns that hosted the evening activities which were very ably conducted by Mr. Yash, a master story teller who regaled us with his tales about the history of Mussoorie. The guests were also treated to a bonfire with various games like housie and also being serenaded by a guitar weilding gentleman.

The 'Change Of Guards', a 'Savoy' tradition held every evening took us back to the Wagah Border and The Buckingham Palace which have similar traditions.

The award winning documentary about the history of 'The Savoy' gave us a glimpse into the glorious past of the hotel and made us realise why it was and still is the favourites of celebrities and dignitaries alike. It ended with a promise that The Savoy would continue to have a glorious present and future to be.

The restaurant serving the meals was no less than a grand ball room with its vastness. Ms. Bhavana ensured that we ate well. The rest of the team at the restaurant was sharp and attentive without being 'in your face'. The buffet was lavish with various cuisines being served ensuring that the guests are spoilt for choice.

A special mention to the GM of the hotel, Mr. Gautam Valli who took time out of his busy schedule and it was indeed an honour and my absolute privilege to have had a brief interaction with the gentleman.

The Savoy has many nooks and crannies where once can just disappear from the rest of the place and enjoy some solitude with a favourite book or your thoughts.

I thank all those who have patiently read my long review because I believe that I wouldn't be doing justice to The Savoy by just penning a few lines.

Team Savoy has my immensely heartfelt gratitude with the hopes that I shall return to The Savoy soon.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 9 Jul 2023
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Ms. Akshita , Mr. Yash and this will definitely motivate us customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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Getaway48907346596 wrote a review Dec 2023
5.0 of 5 bubbles
The services and hospitality offered by ITC is unmatched and unparalleled in all aspects. The personal touch given in by all the employees in making your stay an unforgettable is just so heart warming. Special thanks to Semanti & Jasmin. Both girls are very sweet and they do everything to meet guest expectations. The hygiene and cleaning was brilliant. The upkeep of the room was taken care of in the best way possible by asking all our personal preferences. Cannot wait to come back soon.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 30 Dec 2023
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Ms. Semanti, Ms. Jasmin and this will definitely motivate us customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nowdrifting wrote a review Apr 2024
New Delhi, India
5.0 of 5 bubbles
I’ve travelled a bit, both in India and abroad. What primarily distinguishes a property is the hospitality, the people who front-end with the guests.
Our experience was outstanding in every respect; right from the valet service (we drove) to the checkin process and everything that followed the 3 nights that we stayed.

The property is immaculately maintained (shout out to the gardeners and house-keepers) - it mustn’t be easy considering it’s a heritage property.

The meals were varied, sumptuous and served by people eager to please.

Among the staff Akshita was very forthcoming and attentive to all our asks. Considering we had a senior citizen (Aunt) with us, Akshita was keen to make sure that our Aunt was comfortable.

All in all we had a great time.
Keep up the good work
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Welcomhotel The Savoy, General Manager at Welcomhotel By ITC Hotels, The Savoy
Responded 11 Apr 2024
Dear Guest: Namaste ! Thank you ever so much for taking out time to share your stay experience feedback with us. We will like to thank you for choosing Welcomhotel by ITC Hotels The Savoy, Mussoorie during your recent visit to the Queen of Hills. I am happy to learn that your overall stay was comfortable with us. Thank you for the kind words of appreciation for Ms. Akshita and this will definitely motivate us to customize our guests stay experiences. WeAssure you consistent standards at all times and we will leave no stone un-turned to uphold the high standards you have begun to expect of us. Thank you for the time and consideration once again. Responsibly yours, Gautam Valli General Manager Welcomhotel By ITC Hotels The Savoy, Mussoorie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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samir7172 asked a question Sept 2023
New Delhi, India12 contributions1 helpful vote
Hello, Is this a Pet Friendly Hotel?
Mussoorie, India
Hi Namaste!! Regret to inform you that we are not pet friendly hotel. Should you require any further assistance please feel free to get in touch with us. Responsibly Yours, Pankaj Rawat Front Office Manager - Welcomhotel by ITC Hotels The Savoy |Library Bazar, Gandhi Chowk, PO Savoy , Mussoorie – 248179, Uttrakhand Tel: 91-135-2637000 Mobile: +91-8755911127| Email – fom@savoyhotel.in
Neeraj asked a question Jun 2021
New Delhi, India11 contributions1 helpful vote
Hi, do you provide accomodation for maids / Nanny ?
Mussoorie, India
Hi Namaste!! We have only driver dormitory which we provide on nominal charges and for maids/ Nanny's we can help you to book the base category rooms on best available price. Should you require any further assistance please feel free to get in touch with us. Responsibly Yours, Pankaj Rawat Front Office Manager - Welcomhotel by ITC Hotels The Savoy |Library Bazar, Gandhi Chowk, PO Savoy , Mussoorie – 248179, Uttrakhand Tel: 91-135-2637000 Mobile: +91-8755911127| Email – fom@savoyhotel.in
Answer from Karishma88
Mumbai, India179 contributions57 helpful votes
Stayed there and didn't experience anything spooky. My mother in fact stayed alone in her room and she didn't experience anything strange either.
Mussoorie, India
Dear Guest, Namaste! Yes, we do have rooms for Senior Citizen, Please contact us on +91-8755911127 Regards
saroj shyam agarwal asked a question Dec 2020
Kolkata (Calcutta), India19 contributions10 helpful votes
Is it a itc property?
Mussoorie, India
Dear Guest, Namaste! Welcomhotel The Savoy is managed by ITC Hotels.
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Sarogini Devi Vasu wrote a tip 3 Feb
Singapore, Singapore158 contributions45 helpful votes
5.0 of 5 bubbles
"Best time to visit is January to March "
Read full review
Anuradhamehra wrote a tip Dec 2024
Mumbai, India44 contributions19 helpful votes
5.0 of 5 bubbles
"You must visit Londor, a place 7kns from Mussoorie. Very scenic. Lunch at Rokeby Manor is my recommendation and Landor bakehouse is a must go to place"
Read full review
Saifur R wrote a tip Oct 2024
1 contribution
5.0 of 5 bubbles
"Excellent experience "
Read full review
Relax49491062956 wrote a tip Oct 2024
5 contributions
5.0 of 5 bubbles
"Must try the Afghan food "
Read full review
FarAway27425923109 wrote a tip Sept 2024
2 contributions
5.0 of 5 bubbles
"Amazing place"
Read full review
…
Not the right property for you?
There are more places to choose from in the Mussoorie area.
PRICE RANGE
₹21,594 - ₹27,475 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fortune The Savoy
LOCATION
IndiaUttarakhandDehradun DistrictMussoorie
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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WELCOMHOTEL BY ITC HOTELS, THE SAVOY (Mussoorie) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Welcomhotel By ITC Hotels, The Savoy
Which popular attractions are close to Welcomhotel By ITC Hotels, The Savoy?
Nearby attractions include Cloud's End (0.2 km), Mall Road (0.2 km), and Library Bazaar (0.2 km).
What are some of the property amenities at Welcomhotel By ITC Hotels, The Savoy?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Welcomhotel By ITC Hotels, The Savoy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Welcomhotel By ITC Hotels, The Savoy?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Welcomhotel By ITC Hotels, The Savoy?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Welcomhotel By ITC Hotels, The Savoy?
Conveniently located restaurants include The Grand Dining Hall, The Royal Afghan, and The Writer's Bar.
Are there opportunities to exercise at Welcomhotel By ITC Hotels, The Savoy?
Yes, guests have access to a fitness centre and yoga classes during their stay.
Are any cleaning services offered at Welcomhotel By ITC Hotels, The Savoy?
Yes, dry cleaning and laundry service are offered to guests.
Does Welcomhotel By ITC Hotels, The Savoy offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Welcomhotel By ITC Hotels, The Savoy?
The staff speaks multiple languages, including English and Hindi.
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