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WelcomHeritage Kasmanda Palace

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The Mall Road, Library, Mussoorie 248179 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (413)
Dining (45)
Room & Suite (30)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from WelcomHeritage Kasmanda Palace
Updated 14/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 179 hotels in Mussoorie
Location
Cleanliness
Service
Value
Travellers' Choice
A truly Heritage Property & Hidden Jewel of Mussoorie. The present Kasmanda Palace Hotel has been through many Avatars since it was constructed around 1836.Originally built as part of the Christ Church around 1836 it has been a Sanitarium for the British soldiers during the Crimean War (1853 – 1856), A school, known as "The Modern School" (1896 – 1910), the Summer Residence of the Royal Family of Kasmanda and finally it was converted into a Heritage Hotel (1992 - ). Kasmanda Palace is a perfect place to stay and spend quality time with loved ones while enjoying the beautiful outdoors which the hotel has to offer, terraced gardens, exotic trees & plants and the great Doon Valley views. Kasmanda Palace is ideally located in the center of the town, yet away from the noise of the Mall Road. If it gets too quite for you then the busy Mall Road is just a 2 minute walk away or take the hotel courtesy car.
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Full view
Property amenities
Free parking
Free internet
Free breakfast
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Spa
24-hour security
Concierge
Secured parking
Internet
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Taxi service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
Hindi
427Reviews28Q+A100Room tips
Traveller rating
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  • 145
  • 30
  • 12
  • 12
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Popular mentions
Anjalig wrote a review 14 Apr
Gurugram (Gurgaon), India3 contributions4 helpful votes
Writing this about my stay in the past because the horrible experience still makes my blood boil. We used to visit Mussoorie every month due to my kid studying in a boarding. We usually drive from Delhi at night and reach mussorie in the morning and hotels allow- early check-ins if the room is empty/available. Due to alot of parents traveling this way, Mussoorie hotels are usually helpful and understanding. During one of the Mussorie trips, we booked Kasmanda and reached Mussoorie at 8:30 AM after driving all night from Delhi. When we reached the hotel, all exhausted with my young kid, we requested the hotel to allow us early check-in at 9:30 AM as we were really tired and the hotel was empty. The staff said they can't allow it as they're not permitted early check-in. We requested them multiple times as we were about to collapse with exhaustion and my friend was not well. The owner FLAT refused. They told us they'll allow us to check-in 3 HOURS EARLY but we would have to pay FULL DAY CHARGES. We borderline pleaded with the owner and her husband, but they were super clear - it's their policy - we cannot enter the room even two hours early unless we pay full room charges. We sat in the sun and slept on the chairs in their lawn for two hours while everyone watched without giving a damn and then decided to go somewhere else as we lost the mood to stay in that property. We asked for a refund (which we obviously never got). And the owner shamelessly kept flaunting her policy. I've never ever encountered such pathetic people in hospitality. And the owner of the hotel knew me from before, as her kid studied in my kids class in Mussoorie. Absolutely disgusting, shameless and greedy.
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Date of stay: May 2020
Value
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Room Tip: Go elsewhere.
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Response from Dinkar Singh, Owner at WelcomHeritage Kasmanda Palace
Responded 4 days ago
Dear Guest, We regret the inconvenience caused to you and your family, but the review seems to be a very old review as schools have been closed for over a year and continue to be in Mussoorie. You have mentioned a lady owners handling your request etc, but please note there is no lady owner who handles the day to day operations and there is a GM for that purpose, so may be there is a misunderstanding. Hence we would request you to kindly remove your old review of the property. We hope you will visit us in future and at the time of booking you would mention an early check in so that the reservation team can brief you regarding the hotel policy for an early check there and then. Best Regards, Dinkar Singh. COO.
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Abhijeet Ray wrote a review 4 Apr
New Delhi, India3 contributions2 helpful votes
Kasmanda Palace, you beauty. As the name suggests, it is built around a historic property. But the palace aspect of the place is never too overwhelming. It's the perfect balance of history and modernity. Outstanding food. Beautiful rooms. Incredible views. Amazing people. Go to Mussoorie for the refreshingly cool air. But stay for some incredibly warm service at the Kasmanda Palace Hotel.
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Date of stay: April 2021Trip type: Travelled with friends
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Response from Dinkar Singh, Owner at WelcomHeritage Kasmanda Palace
Responded 2 weeks ago
Dear Abhijeet, Thank you for staying with us and appreciating our property. We are indeed extremely happy to know that you really enjoyed our property and hospitality and we hope and look forward to welcoming you back again. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over 180 years old, but reviews such as yours encourage us to keep going on. Your compliments have been conveyed to the entire hotel team. We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon! Please do spread the good word about our property as it is a hidden jewel of Mussoorie waiting to be explored by more like minded guests like your self!! Warm Regards, Dinkar Singh. COO.
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Jitin Bhasin wrote a review 2 Apr
1 contribution
We stayed at this heritage property during our visit to Mussoorie. Located bang in the middle of the Mall road, and yet away from the hustle, Kasmanda Palace provides for a perfect stay, soaking in the rich heritage. The moment you enter, you can see the trophies , as hunted by the royalty, providing for a rivetting experience. Rooms are very comfortable and the staff is extremely hospitable. The property has a fantastic garden also where one can undertake accupuncture walks. Amongst the staff, Soorveer was exceptional, he attended to us almost every day of the visit. This place is a must visit....
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Dinkar Singh, Owner at WelcomHeritage Kasmanda Palace
Responded 2 weeks ago
Dear Guest, Thank you for staying with us and appreciating our property. We are indeed extremely happy to know that you really enjoyed our property and hospitality and we hope and look forward to welcoming you back again. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over 180 years old, but reviews such as yours encourage us to keep going on. Your compliments have been conveyed to the entire hotel team. We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon! Please do spread the good word about our property as it is a hidden jewel of Mussoorie waiting to be explored by more like minded guests like your self!! Warm Regards, Dinkar Singh. COO.
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deeptim812 wrote a review Mar 2021
New Delhi, India41 contributions12 helpful votes
The staff especially Mr. Surveer at the restaurant was very helpful and took great care of us. Others in the property are also great at their work. It is located at a picturesque location, very quite and a beautiful place to stay in. We extended our stay by a night, I think that's a great compliment for any hotel :)
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Date of stay: March 2021
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Response from Dinkar Singh, Owner at WelcomHeritage Kasmanda Palace
Responded 2 weeks ago
Dear Guest, Thank you for staying with us and further extending your stay to further appreciate our property. We are indeed extremely happy to know that you really enjoyed our property and hospitality for the second time and we hope and look forward to welcoming you back again. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over 180 years old, but reviews such as yours encourage us to keep going on. Your compliments have been conveyed to the entire hotel team. We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon! Please do spread the good word about our property as it is a hidden jewel of Mussoorie waiting to be explored by more like minded guests like your self!! Warm Regards, Dinkar Singh. COO.
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Anurag wrote a review Mar 2021
3 contributions
Our 2nd time staying at Kasmanda and yet again we really enjoyed our stay. Mr Mairaj (manager) has build a capable team.... very hospitable. This time we choose rooms at the heritage wing and they were comfortable and very spacious. Thank you for the great experience, we are sure to be back again in a couple of years.
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Date of stay: March 2021
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Room Tip: 1st floor rooms have a good view
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Response from Dinkar Singh, Owner at WelcomHeritage Kasmanda Palace
Responded 3 weeks ago
Dear Guest, Thank you for staying with us yet again and appreciating our property. We are indeed extremely happy to know that you really enjoyed our property and hospitality for the second time and we hope and look forward to welcoming you back again. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over 180 years old, but reviews such as yours encourage us to keep going on. Your compliments have been conveyed to the entire hotel team. We thank you for your patronage to Kasmanda Palace and look forward to welcoming you back soon! Please do spread the good word about our property as it is a hidden jewel of Mussoorie waiting to be explored by more like minded guests like your self!! Warm Regards, Dinkar Singh. COO.
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PRICE RANGE
US$93 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
welcomheritage kasmanda palace hotel mussoorie, welcomheritage kasmanda palace mussoorie
LOCATION
IndiaUttarakhandDehradun DistrictMussoorie
NUMBER OF ROOMS
24
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Frequently Asked Questions about WelcomHeritage Kasmanda Palace
Which popular attractions are close to WelcomHeritage Kasmanda Palace?
Nearby attractions include Mussoorie Christ Church (0.07 km), Gun Hill (0.07 km), and Kasmanda Palace (0.00 km).
What are some of the property amenities at WelcomHeritage Kasmanda Palace?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a spa.
What food & drink options are available at WelcomHeritage Kasmanda Palace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at WelcomHeritage Kasmanda Palace?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to WelcomHeritage Kasmanda Palace?
Conveniently located restaurants include Cafe Tea Totaler, Uphar, and Cafe Coffee Day.
Is WelcomHeritage Kasmanda Palace located near the city centre?
Yes, it is 0.9 km away from the centre of Mussoorie.
Are any cleaning services offered at WelcomHeritage Kasmanda Palace?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to WelcomHeritage Kasmanda Palace?
Many travellers enjoy visiting George Everest's House (4.3 km) and Gun Hill (0.07 km).
Does WelcomHeritage Kasmanda Palace have any great views?
Yes, guests often enjoy the mountain view available here.