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Club Mahindra Mussoorie

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Club Mahindra Mussoorie
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338 Reviews from our TripAdvisor Community

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There are newer reviews for Club Mahindra Mussoorie
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Showing 338: English reviews
Reviewed 2 weeks ago via mobile

Club Mahindra is officially the worst investment ever. Mathematically and also with regard to complicated seasons and availabilities and too many members and non-member bookings. And this time they took it too far, just when i was about to leave for availing a confirmed holiday, i got a call from Club Mahindra Mussorie (some Ms. Geeta Negi) that my booking...

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Helpful?
1Thank Rahul B
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Rahul B, We are apologetic about the experience you had at our resort. We have shared your feedback with the entire team and are already taking necessary actions to up the quality of service. We further request you to share your details with us on our Facebook page via Inbox Message for us to assist you better. We hope...

New Delhi, India
Reviewed 2 weeks ago

Club Mahindra Mussoorie is a good place to be for 2 nights - 3 days kind of trip. I will share what i liked and what i feel needs improvement: Good things: Fun activity: Holiday activity manager performed kathak - i recorded it and showed it to my family members in Delhi as well, superb. Fun zone manager is a...

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Helpful?
Thank Harish_Bali
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Harish_Bali, Thank you for taking time out to share such a detailed and delightful review. We are glad to be a part of these wonderful memories you have made on this trip. Being fortunate to work in a place like Club Mahindra and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging feedback....

New Delhi
Reviewed 3 weeks ago via mobile

Good location, very good ambience, very good rooms, good food, good housekeeping staff, good room service, good dinner buffet but poor staff handling buffet. First they relentlessly followed up over room phone and insisted that we book buffet for dinner instead of dining in room. We booked. They asked to come before 10:30pm and so we reached at 10:10pm. But...

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Helpful?
Thank sandy1703
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear sandy1703, Thank you for taking time to review us. It gives us immense pleasure to learn that you have enjoyed the resort and its amenities. We also want to apologize for the difficulties you faced during your stay. We will have this discussed with immediate effect to take corrective measures and improvise. In case you wish to speak with...

Mumbai, India
Reviewed 4 weeks ago via mobile

It's one of the few hotels in club Mahindra which is close to market, everything was good, check in , food , fun zone Need to thank few guys Chef Sachidanand from Panorama restaurant who made very good Jain food for us, Tripan,Mohit pandey, Chandra and Devendra Singh negi from Panorama restaurant And last Devendar and Sunil who sits at...

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Helpful?
Thank BhavinSalot
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear BhavinSalot, Thank you for your amazing review and we are absolutely thrilled to know that you had an amazing Club Mahindra experience. Nothing inspires us more than knowing that our guests had a thoroughly enjoyable stay and their expectations were met. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made...

Reviewed 12 February 2017

It is a great resort to relax and unwind. The resort is on a hill top. But the views from it are spectacular. The resort was clean and well maintained. The front reception staff is very warm and helpful. Overall, I would say a great resort.

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Helpful?
Thank Kamran A
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Kamran A, We are glad to read that you had a pleasant stay with us during your recent visit to our resort. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made this possible. It was indeed a pleasure to have you stay with us and we look forward to welcoming...

New Delhi, India
Reviewed 10 February 2017 via mobile

The resort is perched on a hill. So we got majestic views of Mussorie and the valley of Dehradun. You are literally above/inside clouds early in the morning and the views are breathtaking. The resort has a multicolored facade and one gets a feeling of having entered a fairytale. Food is great, service is good and everything is neat and...

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Helpful?
Thank Wanderophile
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Wanderophile, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property amidst the beautiful landscapes. We will definitely share your appreciations with our team and it truly motivates us! We value your patronage and are looking forward for another opportunity to be of...

Singapore
Reviewed 9 February 2017

We went there with kids. We loved the property and the ambience around it. But it was a great challenge to reach the resort. We came by train to Dehradun and then hired a cab to mussoorie. The place where the cab drops people and the place where the resort picks up their guest from is quite a walk, especially...

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Helpful?
1Thank Tannishtha
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Tannishtha, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property amidst the beautiful landscapes. We will definitely share your appreciations with our team and it truly motivates us! We value your patronage and are looking forward for another opportunity to be of...

Reviewed 8 February 2017 via mobile

We spent 3 nights at the Avalon, Club Mahindra and right at the outset, I can tell you that I came across some of the most friendly and helpful staff amongst the club mahindra chain. I was put up in 1BR accommodation and the views from the living room was simply breathtaking. We didn't spend much time within the property...

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Helpful?
Thank Amitpkm
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Amitpkm, We are glad to read that you had a pleasant stay with us during your recent visit to our resort. Thank you for the wonderful compliments. We will definitely share your appreciations with our team. Also, we have noted your feedback and shared it with the concerned team. It was indeed a pleasure to have you stay with...

Reviewed 6 February 2017 via mobile

I did a solo trip to this hotel for 4 days. Was an excellent stay. Loved the people... the manager Prateek and Geetha were really good took care of my needs. Reena fun zone was good. Would love to come back

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Helpful?
Thank Kana S
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Kana S, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property. We will definitely share your appreciations with our team and it truly motivates us! We value your patronage and are looking forward for another opportunity to be of service to you....

Reviewed 2 February 2017

Hello, this is 4th time to mussoorie and 1st time at Club Mahindra. I would say this is an actually branded resort. If I have to say anything, it will be like an embarrassment for the resort staff. I would just say only 1thing that it’s awesome, awesome and awesome. There are some special talented staff in the resort I...

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Helpful?
1Thank sushma j
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear sushma j, Thank you for your amazing review and we are absolutely thrilled to know that you had an amazing Club Mahindra experience. Nothing inspires us more than knowing that our guests had a thoroughly enjoyable stay and their expectations were met. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have...

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Amenities

Highlights
  • Restaurant
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Club Mahindra Mussoorie

Address: Rockcliff Estate,Hill Top | Gun Hill, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
Region: India > Uttarakhand > Mussoorie
Price Range: ₹ 4,192 - ₹ 8,254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Mahindra Mussoorie 3*
Number of rooms: 75
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Also Known As:
Club Mahindra Hilltop Resort, Avalon Hotel Mussoorie
Hotel Style:
#12 Spa Hotel in Mussoorie
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Questions & Answers

Here's what travellers have asked, with answers from Club Mahindra Mussoorie staff and other travellers.
14 questions
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Questions? Get answers from Club Mahindra Mussoorie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try select one bedroom as they have best view.....”
 of 5 bubbles , 20 Mar 2017 | Read review
“Best to avoid this resort.”
 of 5 bubbles 324rajivj, 13 Mar 2017 | Read review
“Request the booking manager - they have it in their hands to provide rooms that face mountains and have amazing view”
 of 5 bubbles Harish_Bali, 5 Mar 2017 | Read review
“Choose a room closer to the reception to avoid uphill walks”
  • The green balcony!
 of 5 bubbles Tannishtha, 9 Feb 2017 | Read review
“Great service, value for money”
 of 5 bubbles , 1 Feb 2017 | Read review
5 of 5