Below is my feedback 1. No dustbin provided. 2. Tv and fan were not working, I have to reach reception below 3 times for the same. 3. No water provided, on-demand they provided. 4. Telephone not working. 5. Bathroom is truly filthy and dirty all over. You can go through the images. 6. Even flush is not working. 7. They provided only free channel on tv, no proper entertainment channel provided. 8. Towel is smelling bad.
Had booked all 13_14 rooms wef 26_30 Jan. Location is central and approachable.Neat & clean.Dining space is liberal.Price is reasonable.Room services need improvement as there is shortage of staffs.Tea @25/- is hard to sip.Prototype Breakfast.Security system good.But management need to be stringent on Waiter's behaviour.
Worst experience ever... Broken toilets, peeling wall paper, wall covered completely in damp, intercom was dead, no hot water tap, stinking bedsheets.. very poor service... All staff at leave.. so no food and water...we booked with breakfast and were served one portion of limited menu rather than a stomach filling quantity.. rather than booking this place get into a guest house or Dharamshala will get same feeling and will save on some money too. Please don't book .
Hotel Kanchan Residency was Nice hotel for family stay. It was comfortable stay for us. We have booked two room through online. Food was very tasty and was great. This hotel is located very near to railway station.
During Mathura trip I have choose this hotel for my stay. It was nice experience and comfortable stay. Staff was very helpful. Location was near to railway station. Easily transport for any location available near by this hotel.