Excellent and working amenities although very much homely feeling, hygienic and great food..Complete professional approach and no flaws noticed. The entire stuff was fast and professional to the core.However wifi could have been better
Customer service very poor. Had to make numerous calls before request was met. Very poor communication skills. Even the manager didn't want listen to request. Eating area very filthy and oily table surface.
The very first time I entered the hotel, I thought it is an old one. But the longer I stay, I find it comforting. It has a homey feel to it but could be improved. Staff are very polite, helpful and accommodating. Though not all can speak English fluently, they are trying the best to help the guest. Food has a limited selection. Western food is not available for the entire week of my stay. I understand that not many foreigners are staying in the hotel but I hope they could consider providing other foods next time. Internet connection is quite fast. However, each gadget requires a different set of username and password which at times inconvenient. Shower is not working.
The location of the hotel is good. It's nearby highway. The conditions of rooms can be said ok. The food is also good. The family stay can be pleasant over there if anyone looking for a low budget hotel.
Hotel Govardhan Place is situated bang on the highway. We went for a weekend trip to Mathura and its strategic location is a plus point. All the temples and attractions be it in Mathura or Vrindavan can be covered easily. The rooms are spacious, equipped with AC and TV. The bathrooms have geyser and hygiene. The whole hotel area has large beautifully gardens as well as good parking space. Interiors, long hall ways and reception areas are beautifully decorated with the theme of the city. The whole property can also be an ideal place for hosting any event - be it Wedding, Engagement or any Family Function. We had booked it for three rooms. We found one of the room was smelling bad may be not opened since many days. When we complained to the reception, they agreed to provide an alternative room for us. I would request staff to open rooms for better ventilation. One can order food in the room. The Staff is polite and cooperative.We had booked it online and found it as a good deal.…
a very beautiful location easily accessible to city. Nice place to stay. A very convenient n spacious rooms with big lobby. Very friendly staff and great food. Will visit soon. Lush green garden to walk in morning. Must stay place
I ask for extra metress and blanket and they don't provide and miss behaving with me I stay in room no 107 they need to increase are guest satisfaction if that can't then close the hotel 😔 please guys take care of your guest they are god
Conveniently located bang on the Highway with beautifully landscaped gardens and plush interiors in the rooms. Great Hospitality and personal attention for minute details..Great value for money at this place..
The staff is very kind and helpful. The location is not the best. Room cleanliness could be much better. And is a bit overpriced for what you get. But maybe its because we were there for Holi and there wasn't that many options left.
Great location...nearby stations and city. All facilities are available here. staff behavior is also good. clean room and very hygienic. Breakfast facilities in the room available. This was the nicest place we stayed in.