People who choose simple accomodation also CANNOT stay at this unkempt dirty so called hotel (hotel industry is known for hospitality and food,housekeeping).To start with, we were put up from 14- 16th March 2020.The locks of the doors are so very complicated, that everytime you end up calling for help.so far hadn't seen nor experienced this WORSE. Had to literally beg for drinking water, cold or hot.Were told this kind of hotels don't keep kettles. Ok ,but service could have made the difference. NO,THE WORST CHARACTERS ARE ALL IN ONE PLACE AS MANAGERS, WAITERS, GENERAL MANAGER, ROOM BOYS 👿etc., We had to practically beg for Complementary breakfast which was included while booking. Since they offered after 9am we chose to skip and ate out. But the last day, they had only one type ie aluparatha, that too asking money for the same. Bathroom is decorated with the most ancient,rusty shower 😳Rooms were not cleaned inspite of us telling them in the morning before we left and came late evening. The worst ill mannered character of a manager is justifying it with a lame excuse. In spite of requesting for all the services which we had paid for, NONE OF THEM were APOLOGETIC and instead talked very rudely and uncouth characters don't know how to run a hospitality industry at all. So I request all of them who need comfort safety and cleanliness and overall peace of mind to avoid this accommodation TOTALLY. There are other beautiful stays, hotels in that area with a little difference. Since our travel agent had booked it ,we had no choice. THE WORST EVER HOTEL I have come across in 35yrs of my experience of travel. Worst package for money in terms of service (they don't seem to know the spelling even), cleanliness, condition of room, food. Don't know how they got license to run the same. Last but not the least.,there's something fishy going on . Could hear female voices from the neighbouring rooms in the night but couldn't see anyone in the morning. Could see only men in the morning. Run by ill mannered people of another religion who are keeping our hindu gods in front as a guise. Please DO NOT book treebo panache mathura ,for your own good 🙏🙏🙏…
On a trip to Krishna's birthplace, we had the misfortune to stay in this dump of a hotel. The awfulness of the setup was matched only by the indifference of the staff. From the broken tiles in the elevator, the stench of insecticide in the room to the non-functional room keys, every part of the experience was just - well AWFUL!! The staff was plain incompetent at best and we didn't wait around to see their worst. Treebo please shut down this hotel, it isn't helping your brand name any. I gave it a one-star rating because I couldn't give if zero.
I stayed here 2 days and one night , and every thing about this hotel is poor in quality and unhygienic the whole room is in need of refurbishment the doors don’t work well and require effort to close and open the bed and covers are stained with some sort of brown marks and foot marks the staff are rude and can’t speak English there is no breakfast included even though it’s says it comes with Complimentary breakfast, if I was you I would save your money and not come here , here are some pictures of the unhygienic and in need of refurbishment room , also just to add the price will change when you reach here and there is no toilet paper
Room wall and bathroom wall not good. Over all service and representatives nature are so corporative. Room service and bed quality was good. Location is good near by bus station and near by highway. Thanks for your support.
We were looking for a very comfortable stay in line with Treebo hotels where we had stayed earlier. While there were no great sufferings, general comfort was average. The room had no cupboards. Suitcases had to be on the ground or on the bed. We had a peculiar key issue which I would think was one off and hence ok. It was tough to get breakfast because of a festival day and absenteeism.