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The Mystic Palms

Bharatpur - Mathura Road Mathra Near Mandi Samiti, Outside Transport Nagar, Mathura 281001 India
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Traveller (18)
Pool & Beach (14)
Room & Suite (5)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#10 of 55 hotels in Mathura
Location
Cleanliness
Service
Value
A beautifully crafted hotel features air-conditioned rooms along with modern services safeguard the interests of the guests, which is, comfort and relaxation after a long day of attending business meetings or visiting the cities prominent tourist location.helping our guests to revitalize and relax. 24 Hour front desk and room service staff insures that you are comfortable and cozy during your stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Children Activities (Kid / Family Friendly)
Car hire
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Breakfast available
Breakfast in the room
Outdoor dining area
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun umbrellas
Umbrella
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi
36Reviews1Q+A5Room tips
Traveller rating
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Explorer65894152059 wrote a review Dec 2023
1 contribution
last Saturday I went in hotel with my family , it was nice stay there, food was nice ,room is specious and net & clean ,staff nature was very polite , Paneer Jwalamukhi famous in this hotel, 24 hours hot water, Reception person help us to find out temple and famous place to visit in Mathura Vrindawan Gokul all over hotel was good , recommend to all visit there ,
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Guide36673973269 wrote a review Nov 2023
1 contribution
The worst hotel ever. Horrible house keeping, room service, everything. Stayed for 2 nights but no running hot water. Room service for morning tea was refused. When ordered omelettes, eggs were over.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Do not stay in this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Inspire01672115729 wrote a review Nov 2023
1 contribution
Hotel facility had a health hazard related issue. The water supplied in washroom had a smell of a chemical which was a concern On investigating, staff members (Krishan Mohan & Rahul) agreed that there is smell and water is conteminated Check-in was delayed by 1 hour 45 min beyond checking time. Room was not ready Tea ordered for room service was as cold as water. It had to be replaced Front desk asked for 100% payment, even though it was already paid via Goibibo Pathetic Experience!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Curious66514227271 wrote a review Nov 2023
2 contributions
I never visited, but they are thief, they told me for advance booking amount( which praveen told me is cancellable) I sent & due to some reason I want able to visit I asked for cancellation they denied & eat my money. Praveen, Vikrant & Vikram all are thieves. They neither picked phone nor recognise me. So please be aware of doing payment directly to their account. Use some services like make my trip or other in order to cancellation confirmation. Hope this will help for someone who is decent & planing to visit janmbhumi with family.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vikkydelhi wrote a review Aug 2023
New Delhi, India15 contributions5 helpful votes
Food was too delicious ..this is the best hotel in Mathura vrandawan. great staff served us food with smile.. Room service is excllent . tradition Welcome by front office . if you donot know about temple or other visiting places then Front team will ready ur itinerry it is good job by front office team Rooms are specious and nice. club room is charming and attractive will definitely come again recommend to other.. Professional staff Professional Hotel
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gupta wrote a review Aug 2023
1 contribution
Yesterday I have in hotel mystic palms Food was awesome Room is nice and specious professional staff Recommand to all stay there If you stay there please take club room It is very specious and good view room along with basic amenities Route 66. Restaurant Freeze Bar is awesome service
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dr sandeep jain wrote a review Jul 2022
Meerut District, India1 contribution1 helpful vote
i stayed with family here on 9th july 2022. i will start with goods. goods: behaviour of staff, service, Air conditioning of the rooms, availability of hot water in bathroom, rooms size is good. bads: very very poor hygiene, laundry was not gud- sheets looked worn out and used-towels were old, the taps in bathroom were corroded, the nuts-bolts and screws of bath fittings were loose, bathroom was not hygienic, room was not hygienic, the water in bathroom was too hard and salty, if u wish to shower in hot water it will fill the bathroom with pungent sharp smell and will damage your hair and skin and burning sensation to eyes. above all- the food was not hygienic, we ordered something from kitchen and it was served in plate well covered with aluminium foil, as soon as i removed the foil, a live fly was embedded in the gravy of the food, i could not trust the kitchen to order anything else. final verdict: the hotel is not worth for what they charge
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: the hotel is not worth for what they charge
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Vipul B. Pambhar wrote a review May 2022
Ahmedabad District, India3 contributions
Its a very best hotel in mathura. All services are also best. I will give 5 stars. I like very much. All staffs are also polite. All staff are also good natured. The location is very convenient. Short and sweet its clean and convenient.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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rupen s wrote a review Apr 2022
New Delhi, India3 contributions1 helpful vote
I stayed at the Mystic Palms in April 2022 for two nights. My primary reason for choosing this hotel was because I needed a hotel with a swimming pool. What is good about this place? - The restaurant serves great food. What is horrible? - The swimming pool water is untreated hard water, which burns your eyes. - The same hard water is in the bathrooms. So, when you shower do not open your eyes and avoid drinking this water. - Needed to get my room cleaned and informed the lady manager at the reception. After I got back from sightseeing, the room was not cleaned. - You will not get hot water in the bathroom till you call reception. Who will then switch on the centralized water heater. Their reason for not having hot water 24x7 is that it is not required in summers. This place is more of a place for hosting weddings. If I am paying 5 or 4 Star rates (Rs. 5500/night), then I expect Radisson-like quality. This was entirely missing in this place.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: Do not opt for this hotel; there are way better options in Mathura
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shailesh Agrawal wrote a review Nov 2021
Bengaluru, India1 contribution
manager was very rude and if you are in group. he would entertain you otherwise if you are 1 or 2 they will not let you sit on your place of choice and also tell tou that food woupd ve served late but other people who are in group will be served properly. he was characterless guy as he amwas expexting some tip or something from a class of people. i dont lnow hos name but he handled mathura outlet. becoz of his rude behaviour and disrespectful talk, we had to leave .
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹3,564 - ₹4,891 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshMathura DistrictMathura
NUMBER OF ROOMS
22
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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THE MYSTIC PALMS (Mathura) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Mystic Palms
Which popular attractions are close to The Mystic Palms?
Nearby attractions include Krishna Janmabhoomi Temple (2.7 km), Krishna Janmasthan Temple Complex (3.1 km), and Dwarkadhish Temple (3.6 km).
What are some of the property amenities at The Mystic Palms?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Mystic Palms?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Mystic Palms?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at The Mystic Palms?
Yes, free parking is available to guests.
What are some restaurants close to The Mystic Palms?
Conveniently located restaurants include Brijwasi Mithai Wala, Shankar Mithai Wala, and Dosa Plaza Divinity.
Are there opportunities to exercise at The Mystic Palms?
Yes, guests have access to a pool during their stay.
Does The Mystic Palms offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Mystic Palms?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Mystic Palms?
Many travellers enjoy visiting Raja Bharatpur's Palace (5.5 km).