Hotel Mukund Palace
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About
Finding an ideal trendy hotel in Mathura does not have to be difficult. Welcome to Hotel Mukund Palace, a nice option for travellers like you.
Rooms at Hotel Mukund Palace offer air conditioning.
During your stay, take advantage of some of the amenities offered, including room service. Guests of Hotel Mukund Palace are also welcome to enjoy a pool and an on-site restaurant. For travellers arriving by car, free parking is available.
Given the close proximity of popular landmarks, such as Mansi Ganga Tank (1.5 mi) and Mirabai Temple (2.8 mi), guests of Hotel Mukund Palace can easily experience some of Mathura's most well known attractions.
While in Mathura, you may want to check out some of the restaurants that are a short walk away from Hotel Mukund Palace, including Brijwasi Mithai Wala (0.5 mi), Shankar Mithai Wala (0.5 mi), and Dosa Plaza Divinity (0.8 mi).
Mathura is also home to Raja Bharatpuras Palace, a popular architectural building that is not too far from Hotel Mukund Palace.
Hotel Mukund Palace puts the best of Mathura at your fingertips, making your stay both relaxing and enjoyable.
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On the whole, worth a stay.
When we stay in hotel, we have noticed the following problems:
1) The hotel staff were not even talking to the customer properly nor answering well.
2) There was no phone available in the room for communication. We are calling on mobile but nobody was receiving the call easily.
3) We called them to provide the drinking water but they don't gave us the water still after 45 minutes. Again we called, then they bring the water and water quality was not good. I am attaching the picture of the Jug in which they gave water to us.
4) They don't provide the towel, soap etc.
5) After informing many times, they don't cleaned the room.
6) TV was not working.
7) AC remote was not available in the room to set the temperature according to our need because it was raining outside.
8) Pipe of wash basin was chocked due to which water was gathering in the basin which was looking very dirty. Photo attached.
9) There was no water coming in the bathroom comode, we inform many times but don't repair it after checking out.
When we were checking out, we were telling about the above problems but they were not giving answers. They also not provide us the exact contact number of the owner.
Kindly be aware before checking In.
But, in reality, this is what you might get any one of these in your rooms.
1. AC not working.
2. Direct Dial not working
3. No DTH service in the Television sets. Even if the TV in your room has DTH service, you will get selective 5-8 channels surely.
4. Pathetic Room Service wherein you have to repeatedly ask them to clean the Water Jug.
5. Cards are not accepted here.
6. Wash Room lights might not work even after the electrician has repaired it twice.
So, don't get foxed by its external splendor. Do check everything before taking any room in this hotel. Otherwise, you will have to change rooms multiple times to get everything in order.
I want to beware all the travelers for this property, this is poor maintained property with even more poor services.
Rooms are clumsy, washrooms are so old and pathetic, you even don't want to look inside.
I go to know that they have two types of rooms one type for OYO rooms ad one type for all others, OYO rooms are comparatively good quality rest are pathetic.
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