The room no# 107 allotted was horrible.The people were drinking and smoking all night in the next room. Pungent smell coming out of the room. Too much of noise whole night. The room didnot have hot water facility, TV didnot work, Plasters from the ceiling was falling down. While checkin in, The receptionist told me that they are unhappy with OYO as they are not paying off.As I had requested late checkout at 3pm on 8/10/19, He told me clearly that if I contact OYO support, I would not be allowed for LATE CHECK OUT. On the day of checkout, He waived off Rs 400/- for late check out and requested me not to give bad rating. SHABBY HOTEL & HORRIBLE STAY. As I was staying with my wife, I could not sleep due to safety concerns as the people were drinking and smoking in next room whole night. Horribly Suffocating…
We stayed in this hotel for 2 night. Breakfast is good location is perfect. Near to bus stand. Room was ok but not clean properly. Service was also good. Price of food is very high as per the hotel status.
I stayed in hotel crown royal from 24 jun to 27. The staff is good and polite..rooms are good comfortable... i would like to appreciate pankaj and suraj in restaurant they always have smile on there faces.. moreover need some maintaince in bathrooms and as i suggest in my previous feedback they should provide drinking water in room... Thanks crown royale.. i'll come back in december...
I have been with hotel crown royale for four nights. My room no was 103. I was a nice experience i am also a hotelier so i can understand the pressure to satify the guest on staff. Everything was good but except one they dont place water in room. Guest have to buy bottels for drink. They should place atlest two bottles in room. Staff was good n friendly. Thanks to make my experience great..see u again in june guys...
well this is my second home in Dehradun, very nice hotel & excellent food quality. staff is very nice and helpful, well is near by ISBT and Railway Station. they provided taxi service also if you think outing in dehradun or masuri recommended this hotel to every one.
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