Hotel Surya Kaiser Palace
S 20/51, A-5, The Mall Road Varuna Bridge, Varanasi 221002 India
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$83
$73
Free cancellation until 17/02/23
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$80
Free cancellation until 17/02/23
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About
#21 of 417 hotels in Varanasi
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full-service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool and access to the spa.
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Property amenities
Free parking
Wifi
Pool
Yoga classes
Free breakfast
Badminton
Boating
Children's playground
Secured parking
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Bicycle tours
Walking tours
Nightclub / DJ
Children's television networks
Kids' outdoor play equipment
Highchairs available
Free airport transportation
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Soundproof rooms
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Hindi, Nepali, Urdu
Location
62Somewhat walkable
Grade: 62 out of 100
16Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
S 20/51, A-5, The Mall Road Varuna Bridge, Varanasi 221002 India
Getting there
See all nearby hotels
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Lalit and Manju from Canada. We come from Canada almost every year to India and we make sure we go to Varanasi. In Varanasi we look forward to staying with Surya Hotel. This is a hotel with surroundings like a palace. It was a palace originally, and we felt special with superb treatment by the staff members at the hotel. Very courteous staff, even if something is requested late at night it is sent without a fuss. The rooms are clean with all amenities. Most rooms have balconies that overlook the beautiful and green courtyard and also giving us the opportunity to get some fresh air and view people coming for weddings etc. We requested a room with balcony and we were obliged with one. It seems like a perfect place to stay with soothing and relaxed ambience, well mannered staff, free breakfast where almost every item is available and quality of food is good. Local transport is available with ease. We stayed almost for 7 days and had very good experience at the hotel with good room service etc. We look forward to staying there again. We want to thank Shailendra jee for all his help and his smiling face. Lalit and Manju, Canada. December 2022…
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Was attended to promptly and efficiently. This hotel was a very pleasant surprise; I have to commend Hotel Surya, Kaisa Palace for their beautiful resort, services and food. My only problem was that I could not get wifi on my Android tablet unless I sat in the lobby. Otherwise, I would highly recommend this hotel.
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Date of stay: January 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Best to have your own vehicle.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have best experienced with Surya.Very good hotel, The Rooms are good, breakfast, lunch and dinner are super service are very satisfy. Mr. Satish Kumar, Mrs Nandini ji are well supported well. A lots of thanks to Surya Kaiser Palace Family....
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 2 weeks ago
Dear Guest., Namaste from Surya, Kaiser Palace!!!! Thank you for taking the time to review your stay with us. We are happy that you liked our food & hotel. We're extremely delighted to learn that you had a great stay and loved the overall experience. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a lovely experience staying at this hotel. Really loved the ambience, the hospitality and more importantly the polite attitude of the staff at the hotel. Would highly recommend this place to anyone!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 2 weeks ago
Dear Guest, Greetings of the day!!!! We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back to our hotel in the future. Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good place, tasteful food, good and fast service, all clean and very reasonably to eat safely in hygienic way and no chili. They also have breakfast and a hotel here, we liked so much that we will come back tomorrow for more haha. They have pizzas, tacos, sandwiches, vegetables and pasta. Good drinks also.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 2 weeks ago
Dear Guest, Greetings of the day!!! We thank you for feedback. We are happy that you liked our food & the hotel. We do take pride in catering to our guests’ needs the best way we can. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The positives: Fabulous staff and treatment at the spa. Wonderful experience. The gift shop offered henna and the artist was incredible. The meals at night are recommended. The staff who make up your room were incredible. Really helpful and professional. Negative: the sheets and towels need replacing. Disgusting grey and thin and scratchy. The breakfast was t very nice. Too many items were stale and not replaced frequently. There is zero sound proofing. You can easily hear the conversations in the next room, and corridor. Not to mention furniture being dragged about. The accounting is very poor. I checked in and paid for my room. I also took a taxi and in the absence of any instructions paid him direct. On checking out was presented with the room bill AGAIN and demands for 1000 rupee taxi bill which had already been paid! Atrocious accounting. Ultimately the hotel found the payment for the room. I was then told that if the hotel organised a taxi you pay them not the driver. Never communicated. As I suggested if the taxi hadn’t been paid he would be back at the hotel asking for the money. At no time did the front desk staff apologise for the accounting errors. I would not stay here again based on how they do their accounts. …
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
Room Tip: Keep all receipts. If ordering a taxi through then be very clear who you need to pay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 2 weeks ago
Dear Sir, Greetings of the day!!!! We thank you for your feedback. We are really sorry for the inconvenience caused to you. We have notice of all your concerns & ensured corrective measures in these regards. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I highly recommend Surya Kaiser Place hotel for anyone visiting Varanasi who has celiac disease and is on a Gluten-free diet. The staff and service were excellent, and so was the GF food. I enjoyed the food without having any health issues and would visit again without any hesitation.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 2 weeks ago
Dear Guest, Greetings of the day!!! Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, Our hotel aims to provide a truly unique experience We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Situated in the Cantonment area of Varanasi, neighboured by another 3-4 prestigious properties, but we found that Surya Kaiser Palace has the largest Campus, with a well maintained pleasing Garden and a Real Palace to have your BreakFast and the Meals. Comfortable rooms with Balconies overlooking the Garden and the Palace. Winter is not a problem here, as their Rooms are well heated. Breakfast is a great spread with very good and Tasty food. The restaurant with a heritage palace setting,serves one of the best prepared Cuisines in Town. The biggest Asset of this Hotel is their Hospitality Unbeatable, right from the Reception to all departments.House keeping might need a little attention. The KeyMan in the Unbeatable Hospitality is Shailendra Singh, he is a Pro in it. They guide you so well in visiting all the places of Varanasi. A very good option to stay in Varanasi for Sure. A complete Package.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 4 weeks ago
Dear Mr Shah, Greetings of the day!!! We thank you for feedback. We are happy that you liked our food & hotel. We're extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these, even during such unprecedented times, are a great boost to our overall functioning and morale. Mr Shailendra is happy to know about your appreciation. We thank you for appreciating all our earnest efforts. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were spacious and clean. Beds not very comfortable. Bathrooms were nice. Restaurant was very good. Staff helpful. Spa was very good and very cheap. Close to shopping. Would definitely recommend! The grounds were very nice. Wifi was not the best but serviceable.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 27 Dec 2022
Dear Guest, Greetings of the day!!! We thank you for feedback. We are happy that you liked our food & hotel. We're extremely delighted to learn that you had a great stay and loved the overall experience. We thank you for appreciating all our earnest efforts. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits Regards, Ajay Mishra Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is good ambience wise,staff is good specially Driver Rajeshkumar Jaiswal is very polite,cooperative and helpful ,food is not good tastewise in buffet breakfast they repeat same dishes and that even not tasty.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ajay Mishra, Other at Hotel Surya Kaiser Palace
Responded 27 Dec 2022
Dear Sir, Greetings of the day!!!! We thank you for your feedback. We have notice of all your concerns & ensured corrective measures in these regards. We look forward to being of service again and ensuring that you experience our best hospitality on all your visits. Regards, Ajay Mishra Operations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$49 - $73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
surya hotel varanasi
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
75
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Claim Your ListingHOTEL SURYA KAISER PALACE (Varanasi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hotel Surya Kaiser Palace
Which popular attractions are close to Hotel Surya Kaiser Palace?
Nearby attractions include St. Mary's Church (0.4 km), JHV Mall & Multiplex (0.4 km), and Varuna Pul (varuna Bridge) (0.3 km).
What are some of the property amenities at Hotel Surya Kaiser Palace?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Surya Kaiser Palace?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Surya Kaiser Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Surya Kaiser Palace?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Hotel Surya Kaiser Palace?
Conveniently located restaurants include Tadka at Ramada Plaza, The Palate at Ramada Plaza JHV, Cantonment, and Canton Royale Restaurant.
Are there opportunities to exercise at Hotel Surya Kaiser Palace?
Yes, guests have access to a pool and yoga classes during their stay.
Does Hotel Surya Kaiser Palace have airport transportation?
Yes, Hotel Surya Kaiser Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Surya Kaiser Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Surya Kaiser Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Surya Kaiser Palace?
The staff speaks multiple languages, including English, Hindi, Urdu, and Nepali.