Nice hotel good staff behaviour Nice view also roof top restaurant Mr.Shivam Ojha Mr. Rajan Prasad nice person helping my family Room also good for three person 100 miter walking assi ghat full enjoy my holiday trip
Hotel location is very good. Walking distance from many different famous places. Staff is really good. Specially their tour guide Ajay Pandey. He is amazing guy. He helped us to visit Kashi Vishwanath temple and Bhairav temple. Food was ok but roof top restaurant is lovely.
Very friendly staff and the rooms were great ………Neat and clean bathrooms. Friendly service.!!!! Special thanks to Mr Ajay , who guided us . Must visit place for family and kids. Safe parking and enjoy the local rides.
We had an occassion to be guest at your hotel which is ideally situated and the infrastrture is ideally modern with all facilities.We enjoyed the stay the staff name mr ajay pandey is cooperative and humble and has a pleasing manners. And he knows how to handle the customers D CHANDER MOHAN 9958070931
The staff is amazing, very cooperative, rooms are great and v clean. All amenities were perfect. The guide with us was good too. The location of hotel is near the river & at the ghat itself. Very good location, very good hotel.
I stayed at Hotel Banaras Haveli for 2 nights with my wife and two kids and we all had a great time. The hotel is right next to Assi Ghat and ideal for Ganga Aarti and boat tours. The rooftop restaurant has an amazing view of the river. The staff are friendly and polite. Room service is good. Parking can become a bit of an issue and police barricades block entrance to the street leading to the hotel at busy times but the hotel staff are very helpful and will arrange permission. I will come back!
I went to Varanasi with my Mother. The hotel is super easy to locate and very hygienic. I would specially like to appreciate Mr Kabir, he was extremely polite and humble when he got to know it was our first time in Varanasi he made us an itinerary and guided us in the best way he could. Mr Kabir and his team made sure we had amazing stay and I would surely recommend the hotel to everyone.
Great stay. Mr Ajay Pandey is an extremely polite and helpful guide. He ensured we explored the place completely and comfortably. He addressed all our queries promptly and always checked on us in case we needed any help. Much appreciated!
We stayed as a family in Varanasi in October 22. The hotel is situated near Assi Ghat, hence great location. The receptionist and front desk staff are very courteous and helpful. The hotel lobby and common areas are very neat. The rooms are huge and can easily sleep 4 people. I would rate 5/5 for all amenities but 1/5 for housekeeping. The bedcovers and duvet did not appear to be washed and pan stains were in washroom corners. Pan being ubiquitous in Varanasi, one can expect pan everywhere but not in a hotel washroom where room for one day costs 7500. The lobby washroom infact was pristine! I hope management will look into this or this may cost them serious business in the long run. If not for the room housekeeping I would recommend this hotel for its great location, cordial staff and accessibility.…
I visited Varanasi with my family from 4th Oct to 8th Oct. It was our first visit to Varanasi. We stayed at Banaras Haveli, but honestly speaking the stay was not upto our expectations. When asked for an extra pillow....It was refused. We were offered the rooms in the ground floor were which had no ventilation & smelled Pathetic. On request, Room freshners used but they also smelled worse. Rooms are not cleaned daily, only if you request, rooms are just quickly mopped & towels & bed sheet are changed only if you insist. Food prices are extremely overpriced.The only advantage is that it is extremely close to Assi Ghat. Well the view of the Ganga from the Roof top also provides a wonderful view. Staff Mr Kabir & Mr Imtiaz are quite cooperative. To sum up, it's a very mediocre overpriced Hotel.…