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Dwivedi Hotels Palace on Steps

Rana Mahal Ghat D - 21/11 Bangoli Tola, Near Dashashwamedh Ghat, Varanasi 221001 India
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Traveller (390)
Room & Suite (179)
Dining (10)

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About

#53 of 223 hotels in Varanasi
Location
Cleanliness
Service
Value
Set right at the ghats, at a close proximity from the Ganga are our astounding properties in Banaras. Brimming with luxury and yet providing an unique local experience, we give importance to hospitality and quality of service over anything else. Located amidst the gorgeous city, our hotels are at close proximity to tourist attractions, business centers and commercial hubs serving as an advantage to both our leisure as well as corporate clients. Avail immense set of niceties such as Wi-Fi, room service, complimentary breakfast, and several others by booking your stay with us. A populous range of well-equipped luxury rooms awaits you. Suites, The Premium Rooms, and The Executive Rooms are present at the hotels. These palatial rooms pave the way for absolute comfort with their plush decor and hospitality. They are bright spacious, well-furnished, and flaunt a beautiful view of Banaras.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Massage
Rooftop terrace
24-hour security
24-hour front desk
Laundry service
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Car hire
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Sun terrace
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Harbour View
River View
Languages Spoken
English, Hindi
519Reviews16Q+A100Room tips
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Uday T wrote a review 2 Apr
New Delhi, India10 contributions1 helpful vote
So this hotel is running bcoz of the location - which is excellent as it overlooks the ganges. Besides that nothing seems to be working for it: It is a Guest House at the price of a hotel. 1. The hotel is "DIRTY" & RUN DOWN- its a heritage property ( so to speak) however a. Filthy stair case ( as if they have not been cleaned for years), b. Stinky halls on ground floor , c. Cob webs in the rooms , d. Our bathroom room door was creaking and broken on the back. e. The fans were dirty as how . The hotel is an old palace - BUT that does'nt mean it that the upkeep can be dirty! 2. Incase you have done the booking by AGODA - they don't want to entertain such guests - the front office manager told us that point blank. Rather they really got after us to leave the room at 11 am .. so if u have a later train to catch donot expect an extension of time. There 's not even a decent reception to sit and wait in this case. 3. OLDER Citizens - this hotel has steep stairs and a number of them as all the rooms are on different levels .. hence if you have bad knees - pls stay away . Additionally , you need to walk for 500 mrs from the road to reach the hotel The ghats are also located approx 30 - 40 steps down. 4. BREAKFAST - very average food. 5. COST EFFECTIVENESS - it is a HUGELY OVERPRICED property - with a number of different rooms - which you will never know which is which!! and then the POOR upkeep and MEDIOCRE breakfast. 6. STAFF - Overall the staff which is working is cordial and helpful. NOTE - we absolutely love the location, BUT !
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Pls see alternate properties in the location ... could be more economical and cleaner !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chhavi T wrote a review Mar 2024
Noida, India24 contributions5 helpful votes
Don’t expect a palace. It’s a heritage property converted into a safe, clean hotel with great service and very helpful staff. The rooftop restaurant is an absolute delight. They served fresh food with amazing views of the river, customised for my food allergies. For check-in and check-out you’ll need help to be guided through the narrow lanes on foot. Once you’re checked-in the access to boat rides, ghats, and Kashi Vishwanath Mandir is superb - all walkable. The staircase is steep for ailing or older people with knee problems. There is no lift. The staff was kind to provide local guidance. They also provide lots of tour options. As a female solo traveler, safety for my primary concern but they took very good care of that. I felt completely safe and secure. Of course, one must maintain decorum according to the sanctity of the city and its culture. They don’t have parking space but there is a public parking space a few mins away if needed.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: No parking available Best to do Mandir darshan in the morning and a boat ride in the evening with...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andrew H wrote a review Jan 2024
13 contributions11 helpful votes
So, a palace this is not. Let's start with the negatives. It's hard to contact the hotel as they currently have no web site and their email addresses have been "suspended". Not sure what that means exactly. It's hard to find and you have to walk the last 250m through narrow lines stepping over dog and cow poo. It's not particularly modern and the facilities are basic. On the plus side, if you get a balcony room there is simply the best view ever over the Ganges and all the activities on the Ghats. The staff are very friendly and helpful and the food in the top floor restaurant is very good. Just be careful of the monkeys if you eat outdoors. The beds are comfortable and there is hot water available. There are steep steps straight down to the river, and the location cannot be beaten. If you want 5, 4 or 3 star luxury this is not the place for you. If you want to experience Varanasi and all that entails this is a super place. This is our 2nd time here, so you can tell which camp we fall into.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mrsunila wrote a review Dec 2023
Kolkata (Calcutta), India4 contributions
+1
The property is the worst I have stayed so far, the name and the pictures, the name of the room, Kashi Suites all are misleading, can you imagine a suit without even a closet for keeping clothes, size total is. Not more than 10 Sq mt, the balcony shown in the pictures looks complete but in factual it’s just a railing done on the outer wall, the wash room is so bad that there is no place to keep toiletries in the wash basin, the commode is very low and there is even no exhaust, the bed sheets were torn, the telephone is dirty and broken, the lights need to be put off by getting up and on the main switch board
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David P wrote a review Dec 2023
Washington DC, District of Columbia25 contributions9 helpful votes
My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat along the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome. Thank you Golu. A testament to the establishment's commitment to guest satisfaction was the thoughtful gesture by Ajay. Upon my casual request for him to store some Coca-Cola in the hotel’s refrigerator, he went above and beyond a couple days later by equipping the premium rooms with mini refrigerators. This act of thoughtfulness not only enhanced my stay but also reflected the spirit of the Palace on the Steps: to provide a truly personalized and memorable experience. I am filled with deep gratitude for the staff's dedication to creating such a memorable stay. The Palace on the Steps is not just an accommodation; it is a sanctuary that captures the essence of Varanasi's spiritual heart. I eagerly anticipate my return to this beautiful Haveli, a home away from home in the sacred city of Varanasi.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Go for long walks on the Ghats.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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carlottapomella wrote a review Aug 2023
Milan, Italy47 contributions
After a bad experience in a rest house, we moved at Dwived Hotel and was definitely the right choise: the room was simple, but clean ancd comfortable with ac and hot water; at the top floor there isn't the Wi-fi, but you can get it downstairs. Perfect position and amazing view on the Ghat (specially from the restaurant). Inside, there is also a good restaurant with reasonable prices and dishes for every kind of necessity. Definitely, good value for money. Last mention to the owner (and staff also): very helpful and understanding; unfortunately I was sick and he also helped me being flexible with check out time...so many thanks!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Saurabh wrote a review Aug 2023
New Delhi, India406 contributions106 helpful votes
+1
The location is absolutely amazing, im a photographer and location is always one of the main criteria’s for booking a property. I had a room overlooking the Ganga river along with a balcony and for me that is “another day in paradise “ Since the river levels were high, one couldn’t access the property from the ghats, which would have made it easier to reach, but the charm of walking around the lanes of Banaras is fun by itself. However these are narrow and busy lanes so one should be comfortable with walking. The property has a beautiful terrace overlooking the river and one can spend hours at this place enjoying the views. The wifi works well and that’s always helpful. The staff is very accommodative and courteous and they try their best to make sure that you have a good experience. They also recommended a good guide to me who helped me explore the city in a beautiful way. Their service is quick. However this is a old heritage property which has its own nuances in terms of maintenance The food at the restaurant ain’t something which I really enjoyed, as long as you keep your dishes simple to something like Khichdi / Yellow Daal - it’s fine but rest of the stuff lacked taste. The washroom next to the restaurant is dirty and needs maintenance. However the staff in the restaurant are very nice and they are good in service. It’s only the cooks which need some training.
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Date of stay: August 2023Trip type: Travelled solo
Room Tip: If you can’t walk much & are uncomfortable with narrow lanes then pls avoid the monsoon period...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Manshi wrote a review Nov 2022
Bengaluru, India4 contributions1 helpful vote
Had a lovely stay at this hotel. Staff was very helpful and accomodative....the location is perfect. Mr Ajay the manager tried his best to make our stay comfortable. Also gave answers to all our queries about roaming around Kashi.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sandip neogi wrote a review Oct 2022
Ahmedabad, India
Great location and great support staff . The only issue is the accessibility fpr the cars,but the "super bike of Anshu " was always there when you need it . Great feeling while staying in Kashi Suit - it is actually on the River . The food quality is superb, and Pande ji surely has a golden hand while the manager Ajay Chakraborty has a golden heart . He was always there with his full team to help us in whatever way they can . Overall a great experience and I shall recommend all to have the experience of " Living like a Varanasi while in Venaras " .
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay in Kashi Suit although it is a little expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ElaineHughesman wrote a review Oct 2022
Victoria, Canada29 contributions8 helpful votes
As mentioned, location is everything for this hotel. Bathrooms are awkward. Common areas are grungy. And bed linens really need a good cleaning. Balcony over looking the Ganges was lovely and the restaurant has cold Kingfishers. Was a neat area to be based in.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹2,006 - ₹5,016 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palace on steps hotel varanasi, palace on stepss varanasi
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DWIVEDI HOTELS PALACE ON STEPS (Varanasi) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Dwivedi Hotels Palace on Steps
Which popular attractions are close to Dwivedi Hotels Palace on Steps?
Nearby attractions include Ganges River (0.2 km), Banaras Ghats (0.2 km), and Dasaswamedh Ghat (0.3 km).
What are some of the property amenities at Dwivedi Hotels Palace on Steps?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Dwivedi Hotels Palace on Steps?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Dwivedi Hotels Palace on Steps?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
What are some restaurants close to Dwivedi Hotels Palace on Steps?
Conveniently located restaurants include Aadha-Aadha Café, Bowl of Compassion, and Sushi Cafe & Continental Restaurant.
Does Dwivedi Hotels Palace on Steps have airport transportation?
Yes, Dwivedi Hotels Palace on Steps offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Dwivedi Hotels Palace on Steps?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Dwivedi Hotels Palace on Steps?
Many travellers enjoy visiting Batuk Bhairav Mandir (1.6 km), Chet Singh Ghat (1.1 km), and Ramnagar Fort (4.2 km).
Does Dwivedi Hotels Palace on Steps have any great views?
Yes, guests often enjoy the harbour view available here.