Had a lovely stay at this hotel. Staff was very helpful and accomodative....the location is perfect. Mr Ajay the manager tried his best to make our stay comfortable. Also gave answers to all our queries about roaming around Kashi.
Great location and great support staff . The only issue is the accessibility fpr the cars,but the "super bike of Anshu " was always there when you need it . Great feeling while staying in Kashi Suit - it is actually on the River . The food quality is superb, and Pande ji surely has a golden hand while the manager Ajay Chakraborty has a golden heart . He was always there with his full team to help us in whatever way they can . Overall a great experience and I shall recommend all to have the experience of " Living like a Varanasi while in Venaras " .
As mentioned, location is everything for this hotel. Bathrooms are awkward. Common areas are grungy. And bed linens really need a good cleaning. Balcony over looking the Ganges was lovely and the restaurant has cold Kingfishers. Was a neat area to be based in.
Pros: The location. Terrace in front of the room. Smiling People(Welcoming and warm) I did not have meals here that often, but the one time I had it was quite decent. Disliked · - The room itself, do not take the Milaap Rooms on the 4th floor. The room you get corresponding to the money you spent is tiny to say the least, the interiors are dull and shabby. It looks torn and depressing. The bathroom is so tiny that I couldn’t even expand both my hands freely. The toilet is tiny, if you are someone tall you can’t even sit it on it since you legs would need to be folded bcz the wall is barely 15 cm from the pot. While it has an exceptionally large terrace in front of it and is above all the noise and clutter, this is also its biggest drawback. Will explain this in the facilities part. - The Facilities, how do I even begin to explain this, the intercom does not work, nothing was done even after explaining this. To get or inform anything you need to take the flight of stair to the reception! None of the contact number works!!! I tried this since my intercom did not work, all the three numbers are never answered, I must have tried calling them 100s of times since their water tank right above the room was leaking at 11 in the night! but not a single call was answered, although I understand their landline wasn’t working but what about the other two numbers and also the number to the restaurant? The Wi-Fi, no my sir the Wi-Fi which ever one I connected did not connect inside the room. No Internet at all inside the room, maybe bcz the room is so further away from the router. Even after informing about this on the first day itself nothing was done! The monkeys, I could leave the room a few times for a good 10-15 mins bcz they are everywhere right infront of your room, need help how to reach to them? Shout?? since no communication lines work. I am still giving them a benefit of doubt that the other Milaap rooms on the lower floor would be better and meet the requirements, but a stark warning to not accept the Milaap Rooms 401 and 402!!!…
PROS: - You cannot improve on the location of this property - right on the river Ganga! - Their breakfast offering was terrific and the manager and staff of restaurant seeks to please guests. - The nightly rate was fair for the location and condition of property. - Noodles and fried rice for room service was excellent! - From the manager to hotel staff, all seemed keen to be helpful and attentive to guests. CONS: - The property is in sad shape, and needs major renovations in all areas. - Condition of property aside, if the staff cleaned properly, our rating would increase. Rooms, common areas, restaurant, outside the property - all areas needed a proper, thorough cleaning and maintain that level of clean. - Dinner one night (butter chicken) was all bone and very little chicken (which was dry). - It is a long (10 minutes), dodgy walk down narrow alleys to reach property - but then THAT great location! - First impression is made on the outside and lobby, and this property needs improvements to both. - Hot in the morning during breakfast. Tint the windows or install some curtains that can decrease heat. - TV never worked in our suite. Luckily, we didn't care too much because we never made it a major issue. - Very liberal use of the word "suite". Saw only one room that approaches what a "suite" is. Our first "suite" was very small...cramped. Moved to a slightly less cramped "suite".…
It was my first trip to Varanasi (spiritual in nature ) and wanted to stay close to the ghats. Well you don't get any closer than Palace on Steps. I booked the Ekant Kashi room which had a balcony opening right into the ghats with an exceptional view of Ganges. The rooms are compact but for the price and view, it's quite the steal. The staffs go and beyond to make your stay comfortable - they pickup you from the main road to the hotel and drop you back. Yes, prepare to hike the "gully's" of Banares - only 2 wheelers and your own 2 feet can navigate them. :). They have a decent rooftop restaurant (yes with views of Ganga ) for those days when your glutes are tired walking the steep steps of the ghats (and yes you will feel it ). Overall, an amazing place to stay, family friendly, and at a price that is quite affordable.…
A simple way to describe is pointwise. PROS 1) location on the ghat. 2) staffs are very helpful, basically Guddu Mishra Mobile=918181959095 he will help extra mile. 3. Food is better than ok. CONS 1- Rooms are small 2-Linnen needed to be more cleaned. 3- Breakfast variety is totally basic more professionalism is required. 4- Approach road is full of dog poo and that hotels in that area should take the matter to their hands to maintain cleanness.
I had booked a Ekaant Kashi room and the room was so small and terrible. One person cannot stand and take bath in that room. The room does not get locked from inside. The charging points dont work. If you call the reception, they dont action on the same. If you escalate to the General Manager, he does not even bother to address our queries and he does not even bother to pick your call nor call back. I had booked for 3 nights and i had to checkout after one night only. This is so horrible guys and you will repent if you book only for location and view. Just worst service and worst rooms
It is a value for money hotel on the bank of the river. You have to walk 450 mts through narrow dirty lanes- which is the life of Varanasi, or take boat ride (expensive). Food was superb, but all the Indian dishes tasted the same.
Slap Bang in the middle of all the action on the Ganges river! The straff is super friendly and helpful, rrooms are nothing special but clean and safe! Varanasi is rather full on so it was nice to have a peaceful getaway!
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