The location is on MEER GHAT on the banks of river GANGA. NO doubt a great location and this is the only PRO of this hotel. This place is expensive and the rooms and bathrooms were very small (We booked the most expensive PREMIUM VIEW ROOM). There was nothing premium about this room except the view. Food was at best average and the service was poor. The restaurant service was pathetic. Staff were treating customers as though they were doing a favor to us by providing food. A special mention of the concierge, Mr. Mukesh Kumar Sharma who is a man Friday who can fix anything for you.
It’s always pleasure to stay there. Visiting Varanasi means stay at Alka for us. Specially the view of Ganga from the doom is fabulous, While entering hotel, it’s narrow lane, but when you reach the view of Ganga and Ganga Ghat will amaze you for sure..
The hotel is remotely located. The rooms are small. They typically make single bed rooms as double bed rooms by adding a pillow. The AC machine was drippig with water. The hotel manager was reluctant to hear, let alone help. I went with my wife and I had to shift to another better hotel the next day.
Poor location. You have to walk with your luggage till the hotel as the hotel is far off from the point where vehicles can go. Water dripping from AC machines. Very poor service from hotel management.
I had booked a double bed AC room for my parents last week. They provided a single bed room and added two pillows to make it double bed. I had paid for a double bed room by the way. The AC was dripping with water and the water from the ac was falling on the TV below. It can cause electric shock. We raised these issues but the hotel manager did not pay any attention. We had to shift to another hotel the next day. The location is also remote and you have to walk a long stretch because vehicles do not go beyond a point.
This hotel is located right on meer ghat and there are some rooms with a balcony and view. Staff is friendly and highly responsive. The restaurant attached serves good food. Vehicles cannot reach this hotel so one needs to walk for about 500 mts from the main road. The manager will usually send someone over to pick up the luggage. This is place is highly recommended if you would like to stay by the Ghats and walk around the old city. May not be suitable for families with small children as there is a significant amount of walking to do.
Very satisfied with my stay. I have visited Alka multiple times with my Photo-Tour Clients. The hotel is very clean and well maintained. Good food. Reasonable Price. Right on the ghat. Very nice staff.
If something to remember forever is the hospitality and support @ Hotel Alka in Varanasi. The way they guided us to stay safe in Varanasi in crucial time of the outbreak of Covid 19 is worth mentioning . The more you praise the support of Munna ( Mukesh Sharma) bhai is less. The way he arranged our return to the Airport in the time of total shutdown is unforgettable. The support we got from SP traffic , Varanasi , is also worth mentioning. If someone thinks about touring Varanasi think about Munna ji. Just make a call and he will be there for you serving with a great smile and "har har Mahadev"...
The hotel is on Meer ghat, quite close to Dashashwamedh ghat on one side where the main Ganga Arti happens and Manikarnika on the other side (a few ghats away). It is also quite close to Vishwanath temple, and the chowk area where all the delicious street food is available. The hotel rooms were quite clean. The staff unintrusive, though service was a bit slow. They have a restaurant and the food was quite good, though again they took quite some time with the orders. The hotel also has beautiful view of the ghat from its balconies and terrace. There is no lift. Also since this is on the ghats, no taxi comes till the hotel. You would have to get down at chowk and walk a bit to reach. The hotel will arrange porters though, if you inform them in advance.
The location is pretty good - but the hotel is for the price you have to pay not recommendable at all. We paid the same rate as for a European middle class hotel and found nothing better than a very basic backpacker guest house. Room filthy and bed sheets dirty. Towels dirty with stains. Drain in the sink not working at all - it took the hotel two days to repair it. No running hot water - cold only. Staff unfriendly and not willing to help. We went to a different hotel after two nights.
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