Which popular attractions are close to Diamond Hotel?

Nearby attractions include Veave's Studio (0.3 km), Millionaire Boutique (0.2 km), and Biba (0.2 km). See all nearby attractions.

What are some of the property amenities at Diamond Hotel?

Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. See all property amenities.

Which room amenities are available at Diamond Hotel?

Top room amenities include air conditioning, a flat screen TV, and a desk. See all room amenities.

What food & drink options are available at Diamond Hotel?

Guests can enjoy free breakfast and an on-site restaurant during their stay. Learn more.

Is parking available at Diamond Hotel?

Yes, free parking and secured parking are available to guests. Learn more.

What are some restaurants close to Diamond Hotel?

Conveniently located restaurants include Kerala Cafe, Bread of Life Bakery, and Iba Cafe & Restaurant. See all nearby restaurants.

Does Diamond Hotel have airport transportation?

Yes, Diamond Hotel offers airport transportation for guests. We recommend calling ahead to confirm details. Learn more.

Are any cleaning services offered at Diamond Hotel?

Yes, dry cleaning and laundry service are offered to guests. See all property amenities.

Does Diamond Hotel offer any business services?

Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. See all property amenities.

Which languages are spoken by the staff at Diamond Hotel?

The staff speaks multiple languages, including English and Hindi. See all property amenities.

Are there any historical sites close to Diamond Hotel?

Many travellers enjoy visiting Batuk Bhairav Mandir (1.0 km), Ramnagar Fort (3.3 km), and Chet Singh Ghat (0.7 km). See all nearby attractions.

DIAMOND HOTEL (Varanasi) - Hotel Reviews, Photos, Rate Comparison

Rohan S wrote a review Sep 2021

New Delhi, India12 contributions5 helpful votes

Diamond hotel lost its originality

The Diamond hotel was not same as before all new staffs, the taste of food was not like same as before. I visited with my friend he came from Hyderabad. We use to go here before covid bht the after covid suddenly everything changed. All new staffs, the service is very poor, the glass bottle colour are coming down. We have ordered chilli chicken and surprisingly chilli chicken was full of onions and capsicum. The butter chicken taste was not like as before same goes for chilli chicken, the service was very poor we had waited 20mins to order our second part of breads. Thank Goad we had not ordered Biryani. Overall I’ll not recommend this place now because Diamond hotel has lost their taste, their values and most important their customers.

Date of stay: September 2021Trip type: Travelled solo

Room Tip: Please avoid food here

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Helpful

RAJEEV099 wrote a review Jan 2021

Varanasi, India439 contributions95 helpful votes

Excellent food

The place is situated on a busy street close to Benares Hindu university which is 2.5 km Neat and clean place and well maintained The food served is excellent and tasty Overall nice experience but overpriced for the facilities available

Date of stay: January 2021Trip type: Travelled with family

1 Helpful vote

Helpful

DeepakSwain wrote a review Nov 2020

Mumbai, India6 contributions

Pleasant stay

I always look for best service and generous staff during my stay which is undoubtedly excellent here. Along with this, ambiance, food, location were also great. Close to all tourist places likes Ghats, BHU and other major attractions of Varanasi. Worth staying. Thank you for

Date of stay: November 2020Trip type: Travelled with friends

Helpful

Kanyakumari Roy wrote a review Mar 2020

2 contributions

Hotel Diamond was a God's "Angel" during the times of Corona !

We had visited Diamond Hotel in the month of March 2020 at the time of Corona. From the time we checked in till the time we left hotel because of the lockdown they took great care of us. They were indeed a "Friend in Need". They gave their best to look after us. Be it the scarcity of food , transportation ...you name it and they provided us with all the essentials that were needed during lockdown. When all guests left the hotel and only our family was there they gave us full support and took care of us ...just like a near family member would have done. At every step , Mr Sardari Kaul , the GM of the hotel took care of our well being.He acted like a pillar of strength during these times of emergency. Indeed he was a pillar of support to us also. The housekeeping staff were excellent in their service as well as the Kitchen and FnB Service staff. During lockdown they personally drove us to the airport, the Operations Manager (he drove the car) and the Front Office executive both escorted us , ensuring our safety at every step. What more could we had asked for during these emergency times...only realised that God did send them as "Angels" to look after us . "Thank you" is a very small word for the support they gave us. So I could only say their hospitality only reiterated the fact that Diamond Hotel truly believes in "Atithi Devo Bava" and acts accordingly. Will be ever grateful to you all, Kanyakumari Roy Kolkata…

Date of stay: March 2020Trip type: Travelled with family

1 Helpful vote

Helpful

Akash wrote a review Mar 2020

New York City, New York4 contributions1 helpful vote

Stay Away from these Cheaters and Crooks

Read carefully before you book room in this hotel: after our online booking for two adults and one child through Goibibo we were additionally charged Rs 850 for an extra bed (cot) and were told that once we move in, the cot will be delivered. It wasn’t, we called 3-4 times and despite of promising to bring it in five minutes, it was never delivered. Thus they charged us for something that they did not deliver. Next is the strong smell of cigarettes in the room (mind that this is a non smoking hotel!), when complained about it they asked to move to another room instead of moving the smoking customers (as they were breaking hotel policy), not a family friendly hotel at all. They suggested to open window to get rid of cigarette smell though when you open it, mosquitoes 🦟 comes in. I will warn everyone to stay away from this hotel as they are cheaters crooks and outright liars. Their operations manager comes to room to apologize though doesn’t deliver cot nor provide solution to smoking smell. On asking to refund the Rs 850 for the cot they denied it outright. I will file the complaint in consumer courts but in the interim warm everyone to stay away from these crooks and cheaters. I will never recommend this hotel to anyone whether you are staying alone or with family (in our case we stayed with family). Worst hotel that has a single minded purpose to cheat customers. Stay away from this hotel and stay happy!!!…

Date of stay: March 2020

Location

Service

Sleep Quality

Room Tip: I will not recommend anyone booking at this hotel. They cheats and crooks.

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2 Helpful votes1 Save

Helpful

Response from Diamotel, General Manager at Diamond Hotel

Responded 16 Mar 2020

Dear Guest, We take sincere objection to your complaints, as they are factually incorrect and seem to be ill-intentioned. You had checked in at 9:53 am. Most guests like the extra bed in the evening, so that they have space during the day. However, when housekeeping staff went to set it up, you turned them away, and later cancelled your demand for extra bed. As per your Go-ibibo booking voucher, your child's age is 1 year, where as your child was approx 10 years old. You were duly refunded the extra bed charge via cash voucher, that was signed by you. We have it on CC TV record as well as the voucher signed by you. It appears it was a more a case of you being untruthful to us. As for guests smoking in the adjoining room, we cant control what the guest does inside his/her room. The smell of smoke takes time to get rid of. In the best interests of your family and you, we requested you to change your room, which you angrily refused to do. Promptly, the guests from the adjoining room did change their room. Your entire tirade is unfounded and indicative of foul attitude. We fail to understand how you were cheated or what prompts you to use word like 'crooks' and 'liars'. We enjoy great relationships with our customers and take pride in being a popular and preferred choice for families for many decades. Wish you all the best Sardari Kaul

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Diamond Hotel, Varanasi

Diamond Hotel

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