Hotel Clarks Varanasi

Hotel Clarks Varanasi

The Mall Road Cantonment, Varanasi 221002 India
Traveller (231)
room
Room & Suite (67)
Breakfast at Clarks - with Cockroaches
Dining (22)

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About

3.5
#42 of 229 hotels in Varanasi
3.9 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Exuding colonial charm but with all the mod-cons. this hotel is the flagship of the Clarks Group of Hotels, one of the oldest hotel groups in India. Within proximity of the hotel guests can visit the Old British Cantonment Area, the old city, Vishwanath Temple, and of course the Ghats of the Ganges, and Sarnath-the site of Buddha's first sermon. A must do when in this holy city is a boat ride in the Ganges either at sunset or sunrise. The restaurants on-site offer ample choices from North Indian to international dishes and even popular street food dishes. After a long day exploring Varanasi on foot and in rickshaws, a quick dip at the hotel pool is sure to be refreshing. An excellent hotel, Clarks is a popular choice for guests visiting this North Indian city.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
Hindi

Location

The Mall Road Cantonment, Varanasi 221002 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Varanasi Airport
17.3 km
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576Reviews4Q+A99Room tips
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Detailed Reviews
Deepaknarayan wrote a review Mar 2022
Mysuru (Mysore), India12 contributions2 helpful votes
3.0 of 5 bubbles
Rating (_/5):
Location: 4
Ambience: 4
Food: 3
Price value: 3
Room Service (food and cleaning): 5

Summary:
The hotel meets one's expectations in many ways! My family and I spent 3 nights at Clarks and that gave us a very good idea of the place. The hotel is in a great location, it did not take us long to get to major tourist destinations. The staff are very prompt and kind. It is a little costly when you compare room size and amenities to nearby hotels like the Taj or Raddision. Which is something we came to realise after our stay.
NOTE: Food through room service is VERY expensive here, almost nothing is less than 150/200 INR (kids menu included).
Most hotel amenities and services were either closed or inaccessible due to covid. But their breakfast buffet and restaurants are great! (I have reviewed their restaurant "1951 " as well). The hotel was kind enough to connect us to a travel company where we hired a driver and a car. They are very resourceful that way and do not hesitate in sharing these resources. The staff were always extra careful with my grandmother who was closing 80 and remained gentle and helpful at all stages. She required insulin to be refrigerated and they were quick to find solutions to our damaged in-room minibar fridge.

The hotel is also very responsive pre-booking and during. They were quick to respond to calls and emails and I completed my entire booking process effortlessly with one email thread and 2 phone calls, one before and one after.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 15 Mar 2023
Dear Valuable Guest, Thank you for this wonderful review. It is our endeavor to deliver unforgettable stays for all our guests and it is a pleasure to know that you had a memorable experience with us. Your acknowledgment about the hotel, our location, food & beverage and services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. I am delighted to learn that the personalized and dedicated service from our team members weaved the Clarks charm into your stay. Thank you for staying at Clarks Varanasi and we hope you choose to stay with us again whenever your travel needs bring you back to Varanasi.
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Devashis B wrote a review Jan 2020
Guwahati, India234 contributions41 helpful votes
3.0 of 5 bubbles
A grand hotel of the past sadly not renovated to the present is what I would describe this Hotel. The Hotel reminds me of the Hindi movies of the late 70s where you have rooms quite nice with air conditioners as a luxury. The lobby reminds you of the past. But I would like to also say that the hospitality of the staff was very courteous and warm.

I would wish that the hotel management takes steps for keeping up with the recent times.

The Restuarant was really nice and the breakfast was good
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clarks_Vns, Guest Relations Manager at Hotel Clarks Varanasi
Responded 17 Jan 2020
Dear Guest, Greetings from The Clarks in Varanasi! Thanks you for staying with us and appreciating our services. We are really glad to know that you enjoyed your stay with us and like the food preparations. Our aim is to make our guests feel happy and comfortable. Considering your point related to renovation with the recent time will be considered in near future We look forward to the opportunity of welcoming you back. Best regards, Nandita Mukherjee sales@clarkshotels.com
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Saikat C wrote a review Feb 2023
New Delhi, India55 contributions32 helpful votes
3.0 of 5 bubbles
Once upon a time, this was one of THE hotel properties in Varanasi, as per the old timers ... not any more ... For the facilities available at the hotel, it is grossly overpriced. It is well located in the cantonment area but many modern hotels have come up nearby which offer better prices. The food is average (and that's me being generous), the staff at the restaurants are aloof (arrogant would probably be too strong a word) and the general feel is of a place where things haven't been upgraded in years. All in all, you (the traveler) can do better and select a better place at a lesser price.
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Date of stay: January 2023
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 28 Feb 2023
Dear Valuable Guest, Thank you for taking the time to share your experience at The Clarks, Varanasi on the online guest survey. We apologize that you faced the inconvenience during your stay. I am deeply concerned that we did not meet your expectations with regards to your stay. While we always try hard to achieve guest excellence, we do fall short sometimes. I request you to treat this as an isolated experience and not let it judge us for our overall excellence. Thank you once again for your time and I hope that you will give us another chance to be at your services in the near future.
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Anup J wrote a review Apr 2021
6 contributions
5.0 of 5 bubbles
Stayed here for 2 Nights with My Parents, Kids and Family members,
Property is Very Wel Maintained and all Amenities are there, Kids enjoyed the big Sized Swimming Pool with inbuilt Jacuzzi in Pool.
Mr.Divesh Pathak looked after our booking and his behavior Was Superb.
Restaurant Service was extremely good
Mr. Sunil Yadav, Mr. Samser Ali & Mr. Sonu Singh Served with mouth watering Foods in the Restaurant Named 1951.
Overall it Was Fantastic Experience.
We Highly Recommends For Luxury Stay.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 2 Sept 2021
Dear Guest, Greetings from The Clarks in Varanasi! It was a pleasure to have you stay at The Clarks during your conference and thank you for taking the time to review us on Trip Advisor. We are overwhelmed to read your kind words of appreciation for our product and services. I have conveyed your compliments to and Mr. Divesh Pathak , Mr. Sunil Yadav, Mr. Samser Ali & Mr. Sonu Singh the entire team, for whom it has been a tremendous source of inspiration. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. We look forward to the opportunity of welcoming you back. Best regards, Nandita Mukherjee sales@clarkshotels.com
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Go51705944225 wrote a review Nov 2022
1 contribution
1.0 of 5 bubbles
This overpriced hotel is understaffed , especially during the night times for reasons best known to the hoteliers! After several failed calls to numbers meant for ‘housekeeping’, I tried reception! Twice reception desk didn’t respond to my call! On 3rd attempt, one did pick up. I told my requirement & he said ‘will be done’ which was never to be!
After 3 failed calls early in the morning, a person picked up phone from reception desk! I asked water bottles. After about 1/2an hour, I got a few bottles of water from a housekeeping staff.
I was told that there is 100% occupancy & this could be the reason that management has hiked the room tariff exorbitantly which is not worth when compared to overall facilities and quality of food provided by the hotel. We stayed for 3 night & breakfast had almost same menu all 3 days! Next time round, I will try other available options for sure!
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Date of stay: November 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 23 Mar 2023
Dear Valued Guest! Thank you for taking the time to share your experience at The Clarks, Varanasi on the online guest survey. We apologize that you faced the inconvenience during your stay. I am deeply concerned that we did not meet your expectations with regards to your stay. While we always try hard to achieve guest excellence, we do fall short sometimes. I request you to treat this as an isolated experience and not let it judge us for our overall excellence. Thank you once again for your time and I hope that you will give us another chance to be at your services in the near future.
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dhhairya b wrote a review Apr 2022
Kolkata (Calcutta), India5 contributions2 helpful votes
1.0 of 5 bubbles
This review has been addressed to you with regard to my conference in your hotel from  7th - 10th April,2022.We had hosted a dealers' meet at your hotel, which we have been  hosting every quarter in different cities. However, the fame and name didn't go along with the game. I, in the capacity of the Director of the company UTC marketing Pvt. Ltd have written this mail as i have been highly disappointed by your hospitality as well as flexibility.
To start with ,. Rooms were not ready for allotment at the time of checkin in spite of our dealers arriving post your check in time.. Rooms were not clean and up to the mark and we had informed the house keeping regarding the same..We had taken your banquet for our conference , but sorry to say , there was a shortage of hands due to which we received delayed services..We were 35 pax staying in your hotel as a group, but were asked to have our meals in the restaurant with everyone. A separate space could have been easily provided to us.. We were dealing with Ms. Nandita Mukherjee regarding the food and Beverages and other aspects too for the conference. As a normal practice , i asked my team to accomodate a snack and dessert in the existing menu, which was communicated to her by my team. At that time, I wasn't aware of any extra charges for the same (as I firmly believe, a little flexibility is easily provided to us by any 5star category hotel). She added cocktail snacks without confirming with me and also charged me for the same. No information whatsoever was provided to me regarding such charges.Can't we expect this much flexibility from a hotel like yours ?We had breakfast for 10th april included in our package but unfortunately , it wasn't served to the guests at all. On being asked, your staff apologised and offered us a refund of some 7500 bucks.
Sir, this is humility to the power infinity.
The guests kept waiting in the lobby for their room allotment , and this has badly hurt our goodwill.
We have never experienced such ill hospitality ever .
How do you wish to address my grievances?
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Date of stay: April 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 23 Mar 2023
Dear Valuable Guest, Greetings from The Clarks in Varanasi! Thank you for taking the time to share your experience at The Clarks during your recent visit to Varanasi. Please accept our sincere apologies for the inconvenience caused. I'm deeply concerned that we did not meet your expectations with regards to food, rooms, their air conditioning and other services while we always try hard to achieve guest excellence, we do fall short sometimes. I know that this gesture will not diminish the inconvenience that was caused; however, it is our way of thanking you for your understanding and patronage. We may assure you that we leave no efforts to serve each one of our guests with excellence and deep personal care. However, it appears that despite our best efforts, some aspects of our service have remained unattended. Your support of our hotel is a meaningful compliment to us and we deem it a distinct privilege to be of service to you. We once again regret the inconvenience caused to you and look forward to the pleasure of serving you again.
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vikaskumarkolkata wrote a review Mar 2023
Kolkata (Calcutta), India7 contributions7 helpful votes
+1
5.0 of 5 bubbles
We had the best stay at Clarks Varanasi from 15-18 March. Everything was prefect, the rooms were the best we've aver seen in any good five star hotel anywhere and the staff was most courteous and helpful and went out of their way. Special mention for Shipra Bhargava who was just phenomenal and helped us throughout our booking and stay, we will be very happy to recommend this and to visit again. The food was very good and the pool was very clean and well-maintained, the location is just perfect and away from the extremely congested Varanasi city proper, though within 15 minutes of it. Local transport was easily available, we hired Uber mostly, also the place is within 10 minutes of the main railway station- Varanasi junction. A remarkable property and stay, Thanks team!
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Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 23 Mar 2023
Dear Valued Guest, Greetings from The Clarks in Varanasi! Thank you for taking the time to share your experience at Clarks Varanasi on Trip Advisor. Thanks a lot for appreciating our services. We are really glad to know that you enjoyed your stay with us. Our aim is to make our guests feel happy and comfortable. I have conveyed your compliments to Ms. Shipra Bhargava the entire team, for whom it has been a tremendous source of inspiration. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. We would like to serve you again on your next visit.
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SharatNM wrote a review Mar 2020
Delhi8 contributions6 helpful votes
5.0 of 5 bubbles
Stayed at the hotel from 19.0.20 to 22.02.20 alongwith family. Entire staff at the hotel , particularly at the restaurant were extremely courteous and gave special attention to our needs, namely Mr Rajesh Singh & Mr Sunil Yadav. Even the chef personally took care of my wife's requirement of a meal meant for fasting during Sivarathri. The staff at the front desk, namely Mr Hariom and Mr Pankaj were also very helpful and courteous. Altogether, a great experience and I would love to stay here again.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 12 Mar 2020
Dear Guest, Greetings from The Clarks in Varanasi! Thanks for staying with us. We are delighted to know that you enjoyed your stay with us and liked the property. It has been my pleasure to convey your compliments to Mr. Rajesh Singh, Mr. Sunil Yadav, Mr. Rawal, Mr. Pankaj and the entire team members. Positive recognition is a tremendous source of inspiration to our dedicated team members and I thank you for your kind comments. Thank you for your excellent review. We look forward to the opportunity of welcoming you back. Best regards, Nandita Mukherjee sales@clarkshotels.com
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tkshah888 wrote a review Jan 2023
kentcuky54 contributions42 helpful votes
5.0 of 5 bubbles
Centrally located next to the mall, Clarkes was the first 5 star hotel of Varanasi since 1965 and still its the best. Perfect clean rooms with all modern amenities, Wifi, helpful staff. Great dining options. You would feel very homely and a quiet place to relax and rejuvenate. Other new 5 stars are too noisy and pricey, but Clarkes is value for money even at 5 star standards. Highly recommended. Stayed there many times and still will continue to stay whenever i visit Varanasi.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 26 Feb 2023
Dear Valuable Guest! Thanks a lot for appreciating our services. We are really glad to know that you enjoyed your stay with us. Our aim is to make our guests feel happy and comfortable. Please accept special thanks from the entire team members whom you found quite helpful and supportive throughout your stay. We would like to serve you again on your next visit.
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Greg48 wrote a review Apr 2020
Meriden, Connecticut636 contributions162 helpful votes
+1
5.0 of 5 bubbles
This was my second stay at the Clark's Varanasi, returning this summer after nearly 30 years.
The property is even more luxurious today than I rememberd it. The Lobby, restaurant and rooms a bright and clean.
The restaurant is a little pretentius, with its white tablecloths and perhaps over attentive staff- on the other hand this is a part of the Hotel's heritage and service from a different era.
It would definitely be my choice when I return to Vranasi
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Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nandita Mukherjee, Guest Services / Front Office at Hotel Clarks Varanasi
Responded 2 Sept 2021
Dear Valuable Guest! Thank you for taking the time to share your experience at The Clarks during your recent visit to Varanasi. It is a pleasure to read such a pleasant review, especially wherein we have managed to create memories for a lifetime for you. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognized and appreciated by you. Thank you for your excellent review. We look forward to the opportunity of welcoming you back. Best regards, Nandita Mukherjee sales@clarkshotels.com
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Yukti G asked a question Dec 2020
New Delhi, India
Is hotel is couple Friendly?
Sunshine asked a question Jul 2019
Noida, India5 contributions3 helpful votes
Do you provide high chair for infants in the dining area? Thank you
Answer from keith m
49 contributions22 helpful votes
i am sure i saw high chairs
Adventure466945 asked a question Aug 2018
Thiruvananthapuram (Trivandrum), India1 contribution2 helpful votes
Is there a pick up and drop at the airport
Varanasi, India1 contribution
Yes there is pick up and drop from airport on chargeable basis
Varanasi, India1 contribution
About 20 km
Vishal wrote a tip 12 Jun
Mumbai, India22 contributions3 helpful votes
5.0 of 5 bubbles
"Try it you will love it 👍☺️"
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Sightseer39134599007 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Nice 5star hotel with beautiful rooms"
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Apeksha T wrote a tip Apr 2024
96 contributions12 helpful votes
4.0 of 5 bubbles
"Weekends can be busy and completely sold out. It would be advisable to reserve rooms in advance in case visiting on weekends ."
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Gosforth142 wrote a tip Mar 2024
Heaton, United Kingdom6 contributions8 helpful votes
5.0 of 5 bubbles
"If anything not working just ask as staff are extremely helpful. "
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Trail33891927436 wrote a tip Feb 2024
1 contribution
4.0 of 5 bubbles
"Be careful while walking around in the lobby. Slippery. Invisible uneven patches probably to make the place wheelchair accessible."
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Not the right property for you?
There are more places to choose from in the Varanasi area.
PRICE RANGE
₹6,683 - ₹10,025 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUttar PradeshVaranasi DistrictVaranasi
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CLARKS VARANASI - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Clarks Varanasi
Which popular attractions are close to Hotel Clarks Varanasi?
Nearby attractions include St. Mary's Church (0.09 km), JHV Mall & Multiplex (0.09 km), and Treebaba (0.4 km).
What are some of the property amenities at Hotel Clarks Varanasi?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Clarks Varanasi?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Clarks Varanasi?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Clarks Varanasi?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Clarks Varanasi?
Conveniently located restaurants include The Palate at Ramada Plaza by Wyndham JHV Varanasi, Tadka at Ramada Plaza by Wyndham JHV Varanasi, and Canton Royale Restaurant.
Are there opportunities to exercise at Hotel Clarks Varanasi?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Clarks Varanasi have airport transportation?
Yes, Hotel Clarks Varanasi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Clarks Varanasi?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Clarks Varanasi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Clarks Varanasi?
Many travellers enjoy visiting Statue of Standing Buddha (7.4 km), Batuk Bhairav Mandir (4.0 km), and Chet Singh Ghat (5.4 km).
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