1. Location is great if one is willing to stay in the cantonment area, away from the ghat crowd, it took us 30-45min to reach Kashi Vishwanath Temple or Dashashwamedh Ghat. 2. The Executive Suites were spacious, have seperate bedroom, changing, and sitting areas, the bathroom is also spacious (and with a hair-dryer too). Another advantage of having separate sections is also there are 2 TVs, so no complains if multiple people want to watch different channels! 3. Housekeeping people did a good job of maintaining the property quite well. 4. The restaurant served quality food, breakfast buffet items were quite ample. A la carte items also tasted good, and it is better if you preorder the dishes 15-30 min before so the waiting time in the restaurant reduces a lot in case you have ordered variety of items. 5. We did not access the swimming pool due to winter season, but the pool looked quite neat & clean. It is at the backside of the Amaya hotel (which is the connected property of the same owner), I think it is a shared pool among these 2 hotels, though it has a private access, so no issues with that. 6. The travel desk and the drivers who accompanied us were well behaved, they even provided a wheelchair for my father to visit nearby places like the ghats, temple, Sarnath, etc. 7. And yes, initially the price might seem on the higher side for everything but that was covered well with the happy services we received from all. Overall, had a pleasant and wonderful experience at Varanasi, thanks to Rivatas!…
Nice property and courteous staff. Nice Ambience and beautiful property. Chitransh and Ranjan ji at the Restaurant helped out food experience to be good. They went out of the way to help us! Great service. Nice staff. Must stay at this property to make your Varanasi visit worthwhile
The rooms are big. The bathrooms are big as well. Very limited break fast options. The tariff is way high for the hotel if compared to Five star hotels in cities like Delhi and Chennai. The key is getting a room at around 3.5 k to 4.5k. I paid around 8k INR, at that price it's totally overpriced.
The hotel is good. Staffs are courteous and the food was good. We stayed for 3 nights and had a pleasant stay. Would recommend it for families. The only thing is the location. It is in the cantonment area.
Visited Varanasi, Temple corridor is beautifully transformed . Now It's very easy to visit and take darshan of lord Kasi Vishwanath. hotel stay is pleasant. Kuldeep , pradeep ,Ravi and Abhishek provided best services.
The hotel was amazing and comfortable food was so delicious serve by a chiitrans he is very knowledgeable boy ""Totally worth the stay. You wouldn’t need properties a notch above than this here. Very hospitable and the staff are on their toes to render the best of their services starting from the security guards to the bell boy to housekeeping and in room dining. The food is stupendous here!!""
It's nice and comfortable hotel. The staff is kind with their guests and all the spaces are big and clean, that it gives you calm to be here and have a lovely experience. If we ever visit Varanasi again we'll definitely come back to this amazing hoTEL
Rivatas is located in Varanasi Cantonment approximately 6-7 km from Ganga Ghats and Kashi Vishwanath Temple. The hotel is neat & clean and rooms are nicely furnished. The hotel staff are very helpful and professional. The restaurant is efficiently managed and food was Excellent though limited variety was laid out in buffet. The only place where I found there is scope for improvement was the view from Suite Rooms are not as good as Deluxe or Superior rooms.
had a horrible experience with Rivatas varanasi, had booking from 18th-20th june but due agnipath violence train to Varanasi got cancelled and I couldn't travel through road bcoz of the violence. So I requested them to cancel the booking and provide refund. They said that won't be possible,i requested them to atleast partially refund me or if not then atleast provide me with hotel credits to use on next booking.The first guy told me told me that I can get 25% refund.Later he retracted from that statement and said I will be given no refunds. I requested him to transfer the call to his superior which he refused to.After calling them 4 times someone gave me a managers number but i am calling on that number and no one replied. Did not expect such behaviour from a reputed hotel. I have not cancelled the booking for any personal reason. They can see there is nationwide disruption of road and rail services.Yet chooses to be so uncooperative. Never book with them or if you do, do not pay in advance.…
I stayed with my family in this hotel for four nights while visiting Varanasi & Sarnath .Around 10-15 minutes time taken to reached , depend on traffic from the Banaras railway station. The location ( Cantonment area) near TV Tower is very quite & calm and low traffic & full 0f The Fine hotels surrounding , One mall is only 2-3 minutes walking distance . The lobby area is very large for sitting & waiting . We booked two rooms , one room window`s view is TV TOWER side and the other room window`s view is The Backside of Hotel where we seen other hotels buildings. The better view is the TV tower side view . The room size is too good with King side double bed. The side office table, side table with sitting sofa , table lamps etc , intercom phone all in the room. The centralize Acis also working fine . The rooms pathway gallery is large size & cleaned The bedsheets, pillow covers , comforters are fully neat & clean. The luggage area is too enough for own clothing & things . The iron press is also available The bathroom size is large with full of toiletries, the shower area is bigger . Hot water facility available 24 hors The breakfast served on ground floor dining area. The breakfast having having a lot of choices in veg & nonveg options. The lunch & breakfast are fine with al-cart & buffet options as per your choice . The room service is little bit slow but we got everything what we want. Back side of hotel swimming poll is also with clean water.…