Brilliant hotel staff, manager Subham Srivastava was helpful on the phone before we even reached. Stay was made pleasant by the hotel and kitchen staff. Would recommend this hotel to anyone visiting Vanaras for the first time.
The hotel is old but has been maintained very well. The rooms are pretty big for a couple and the bath room is fine. The hotel has a a restaurant attached to it which is highly rated because of its ambience and tasty food. How ever the free breakfast has only three set of options but is quite adequate. The service at the time of BF was rather tardy and needs tightening up.
Whenever I visit Varanasi, I always prefer this hotel. Rooms are cleaned ventilated. Hotel staff is very cooperative human beings. Breakfast is nice but should add some other options like Poha, oats in breakfast menu.
Due to adjesent pub cum restaurant, one cannot sleep in the night. Very bad experience. Even the breakfast person looks at you as he is doing a favour. We had terrible staying in the night due to loud music which went on till 3 am on Saturday. The treebo staff says no one has complained which cannot be believed.also customer service calls and trying to justify that one of the rooms were changed on request. They expect people to complain in the middle of the night and shift with kids to other room.
When we travel to any place , we always look for price ,comfort and safety . This was my another visit in this hotel and i found such comfort and coziness . Staff recognized me by face and was really excellent welcome . Manager Abhishek was topping it with his best hospitality services . Room was clean and confortable . Food was really awesome. Best part that they reminded my likes and dislikes . I am very impressed . Would love to come again and again . Thanks